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All reviewsbumper to bumper trafficfront deskthe sofa bedwall unitsleeping areaindoor poolmarriott brandsafe locationround rockstayed at this hotel for nightsyogurtbreakfast selectionice machinethe hotel staffdouble roomsmall kitchenan older hotel
This was a very clean hotel. Close to lots of restaurants and close to the freeway. The staff was very helpful in recommendations for restaurants. We also like that they have preferred parking for Elite members!!More
1 Thank SDSmith87
Response from General M, General Manager at SpringHill Suites Austin North/Parmer LaneResponded 2 June 2017
Thank you so much, we are thrilled that you had such a great time! I know I speak for my entire team when I say that your review reaffirms why we are in this business. We take pride in providing exceptionally clean rooms. Please let...More
This was the second Marriott property we went to in 12 hours. There was not a surface of the room that made me think it was clean. This hotel looks worse than most motel 6s... I highly recommend against going there.
Response from Jennifer O, General Manager at SpringHill Suites Austin North/Parmer LaneResponded 3 June 2017
Thank you for your review. We apologize for your less than perfect stay and can assure you this has been resolved. We hope you will conaider staying with us again.
This is our second stay here. The updated room was even more comfortable and appreciated. The breakfast is excellent. The pool updates were an improvement.
The front desk staff are the best dressed, individually, and collectively, with great style and professionalism to match.
Thank mary m
Response from General M, General Manager at SpringHill Suites Austin North/Parmer LaneResponded 17 April 2017
Mary, Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant...More
My wife and I chose this SpringHill Suite because we were in Round Rock to watch The 8th grade Waco Elite Basketball Team compete in a weekend tournament at the Round Rock Sports Center. As it turned out we mistakenly chose this one thinking it...More
1 Thank John B
Response from General M, General Manager at SpringHill Suites Austin North/Parmer LaneResponded 10 April 2017
Congratulations!! Thank you so much, we are thrilled that you had such a great time! I know I speak for my entire team when I say that your review reaffirms why we are in this business. I will be sure to let them know that...More
I have stayed here multiple times. It is fairly close to downtown Austin, but it doesn't cost a phenomenal amount like the downtown hotels. The double room can handle a family of five, and there is a very small but useful kitchen. The indoor pool...More
Response from General M, General Manager at SpringHill Suites Austin North/Parmer LaneResponded 31 March 2017
Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone. It was a pleasure having you as our guest and look forward to welcoming...More