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Hilton Garden Inn Austin Northwest / Arboretum

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Traveller (56)
Room & Suite (114)
Dining (22)
Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
“research blvd”(9 reviews)
“indoor pool”(15 reviews)
“business trip”(23 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Austin Northwest / Arboretum
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Austin Northwest / Arboretum
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (729)
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723 results
Traveller rating
380
213
74
41
15
Traveller type
Time of year
LanguageEnglish
380
213
74
41
15
Show reviews that mention
All reviewsresearch blvdindoor poolbusiness tripthe staff was friendly and helpfuldefinitely stay here againclean roomsexcellent hotelconvenient locationbreakfast buffetfront desk staffnice stayeasy accessbed was comfortablelobbyhgiarboretumnw
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1 - 5 of 723 reviews
Reviewed today

It was hard locating the hotel/sign with address.The two restuarant over shadows the hotel.Guest room had cobwebs at the ceiling. Contenital breakfast had same selections every morning. Receptionists are nice and welcoming Room is spacious

Review collected in partnership with Hilton Garden Inn
Thank JoyRox20
Hotel's Favourite
Reviewed 17 December 2017

Very nice hotel for the business traveler. Very clean and is in great location in Austin. Two restaurants located in short walking distance of the hotel. Staff was great making sure I got rooms on the same floor and of the same style. Needed a...More

Review collected in partnership with Hilton Garden Inn
Thank W7378CZdavidc
Response from Joe B, Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 7 February 2018

I am glad we were able to accommodate you with your needs. I appreciate when we are let know in advance of special needs that our guests would like. Makes it easier for us to be able to accommodate you way in advance before arrival....More

Reviewed 3 days ago

Great location, close to many upscale restaurants and minutes away from downtown area. Staff and property didn't disappoint. Rates were very reasonable for the Austin area. Will stay again next time in the Austin area.

Review collected in partnership with Hilton Garden Inn
Thank charlesmF4379GO
Reviewed 1 week ago via mobile

Finally! Some great space and a sofa bed so no one had to share beds! Great option for families and right off the frontage for easy travel. Excellent breakfast and right on time. Very clean, comfortable, and great service.

Thank Juan E
Reviewed 3 weeks ago

It would have been nice to sleep past 9AM but one of the housekeeping staff decided to bring her toddler to work and proceeded to let her scream in the hallway while she cleaned the room next to ours. Completely unacceptable! The next morning the...More

Review collected in partnership with Hilton Garden Inn
Thank Tracy L
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 3 weeks ago

Hello, Thank you so much for taking the time to share your thoughts with us. I apologize you were not able to enjoy your sleep as much as you would have wanted. I will look into who was it that had brought her daughter along....More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Banquet Room
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$106 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Austin
#21 Business Hotel in Austin
#36 Romantic Hotel in Austin
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$106 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Austin
#21 Business Hotel in Austin
#36 Romantic Hotel in Austin
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (56)
Room & Suite (114)
Dining (22)
Pool & Beach (1)
Amenities (26)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Kathystan
6 December 2016|
Answer
Response from Carrie M | Reviewed this property |
It is about 12 minutes away!!
0
Votes
Kathystan
6 December 2016|
AnswerShow all 4 answers
Response from Joe B | Property representative |
Thank you for looking at our hotel for your travel needs. The Exchange building is approximately 9-10 miles from the hotel.
0
Votes
Vitali S
2 December 2016|
Answer
Response from Joe B | Property representative |
Hilton offers free internet access. This is enough for basic web browsing and email needs. We offer a premium internet option as well that will increase your bandwidth and should be enough for video. The cost of the... More
0
Votes
Room Tips
"Second floor is very quiet."
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"Hotel is set far back from the street, so there are probably no 'noisy' rooms"
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"non-smoking, king size bed"
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"There isn't any great views; so get a room on 2nd floor as it will make it easier to get out"
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