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Hilton Garden Inn Austin Northwest / Arboretum

GardenInn.comUS$118*
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#37 of 200 Hotels in Austin
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$139*
US$118*
US$139*
US$118*
US$139*
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Hilton Garden Inn Austin Northwest \/ Arboretum
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614 Reviews from our TripAdvisor Community

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Start your review of Hilton Garden Inn Austin Northwest / Arboretum
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Orange, United States
Reviewed 4 days ago NEW

This is a nice clean hotel. Not an issue at all with my stay. Stay here for a simple clean hotel experience. Not a ton of features. But just what I needed. Good location great restaurants near by. Room was very clean. Everything worked.

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Helpful?
Thank rodneyjamese
Atlanta, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 14 February 2017

I recently started traveling for work and stay here because it is close to the office. Everyone is so nice an efficient. The rooms are clean and have everything I need. Pillows are so comfortable. I wish there were a couple more treadmills in the fitness room. Will be back next month!

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Helpful?
Thank MillerFamily03
About Hotel's Favourite Review
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for giving us a try while in Austin. We are glad you found us and we are looking forward to seeing you on your next trip.

Cypress, United States
Reviewed 1 week ago

Staff very friendly yet not overbearing! Quality control with the sheets and bathrooms could have been a little better. The rooms however were quite nice. The pillows were PRIT-TAY darn good and the mattress was quite exceptional.....to the point that my wife wants to get one just like it. I for one must agree. A lot of hotel type mattresses...

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Helpful?
Thank Jeff B
del Valle, United States
Reviewed 1 week ago

My husband and I try to have a date night every week. We decided to spent time at the Doubletree University would be a change. The guest rooms are newly renovated and plush. I really Enjoyed spending time with my loving husband. 💋

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Helpful?
Thank Rutanya P
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

So glad you had such a great time. Nice to make time for the ones you love.

Houston
Reviewed 1 week ago

This visit was mediocre compared to all other Hilton stays that I have had over the past 2 years. The pool was very disappointing. Small, way too much chlorine. So much that our eyes were burning. Front desk staff said we have put in a work order for the high chlorine level complaint which told me that I was not...

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Helpful?
Thank O7384XWjessicar
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for your feedback. We have our maintenance looking into the pool. We have an automatic chemical system that continually monitors our chemical levels. We will make sure this is working properly.

Houston, United States
Reviewed 1 week ago

Overall a good experience just a few issues that could use some attention to detail. The location is convenient to the HGW and major attractions and the room rate was excellent. I can recommend the property and the overall stay as being within my expectations.

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Helpful?
Thank ericwm2017
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for your feedback. We hope you will stay with us again next time you are in Austin.

Texas City, Texas
Reviewed 2 weeks ago via mobile

They do a good job attending to the guests, but it is a busy place. One day we had great breakfast service and the next day it was lacking. I have stayed here several times due to the location, the price seems to fluctuate.

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Helpful?
Thank kkhill87
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to fill out a review. We certainly are a buys hotel and rates will fluctuate based on the market, day of the week, special events, etc. The further in advance you make your reservation the better change of us having availability and booking the best rate. We look forward to having you again.

Lakeway, United States
Reviewed 2 weeks ago

Very enjoyable stay. Friendly staff and very clean. Enjoyed the complmentary coffee and cookies. Two elevators so never had to wait. The bar in the lobby was warm cozy feel. Easy access to parking. Would go back tomorrow and recommend it to anyone

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Helpful?
Thank roberttN5015RG
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you so much for the recommendation. We really appreciate the feedback and love to see the recognition for the things we focus on the most, service and cleanliness.

Gloversville, New York
Reviewed 2 weeks ago

If you're looking for a quiet place to relax, get a little work done, take a dip in the pool and have great access to a main roadway, look no further! Great proximity to two restaurants as well! Thumbs up!

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Helpful?
Thank Kimberly R
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you. Yes we are very convenient to everything Austin has to offer. Come back and see us soon.

Houston, United States
Reviewed 2 weeks ago

I picked this hotel due to proximity to a conference in the Aboretum area. I was not disappointed. The drive was short. The room was comfortable and clean. The staff was friendly. The indoor pool was very clean and comfortable.

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Helpful?
Thank Natascha D
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for letting everyone know of our hotel and your great experience. We hope you will stay again during your next conference or just to find a place to get away.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Austin NW/Arboretum hotel which boasts an ideal location in the Northwest Arboretum while also giving you prime location to The Domain shopping in Austin. We offer complimentary WiFi as well as clean, spacious rooms to make you feel right at home! ... more   less 

Additional Information about Hilton Garden Inn Austin Northwest / Arboretum

Address: 11617 Research Blvd, Austin, TX 78759-4031
Region: United States > Texas > Austin > Northwest Austin
Price Range: RM483 - RM1,083 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Austin Northwest / Arboretum 3*
Number of rooms: 138
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Hilton Hotels Direct, Hotwire, Cancelon, Travelocity, Booking.com, TripOnline SA, HotelQuickly, Cheap Tickets and getaroom.com so you can book your Hilton Garden Inn Austin Northwest / Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
Hilton Austin
Austin Hilton
Hotel Style:
#16 Family Hotel in Austin
#21 Business Hotel in Austin
#36 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Austin Northwest / Arboretum staff and other travellers.
7 questions
Ask a question
Denver, Colorado
over a year ago
lakelizrd Derby, Kansas Reviewed this property
Helpful answer
1
Vote
Not as helpful

Depends on traffic and time of day. Anywhere from 30 minutes to N hour depending on traffic.

over a year ago
Joe B Austin, Texas Property representative
Helpful answer
0
Votes
Not as helpful

Yes. You can have packages sent ahead of time. Just make sure that the guest name is displayed prominently on the package and also include the arrival date if possible.

26 days ago
Lufkin, Texas
4 months ago
Carrie M Corpus Christi, Texas Reviewed this property
Helpful answer
0
Votes
Not as helpful

It is about 12 minutes away!!

4 months ago
Lufkin, Texas
4 months ago
Joe B Austin, Texas Property representative
Helpful answer
0
Votes
Not as helpful

Thank you for looking at our hotel for your travel needs. The Exchange building is approximately 9-10 miles from the hotel.

4 months ago
Joe B Austin, Texas Property representative
Helpful answer
0
Votes
Not as helpful

Hilton offers free internet access. This is enough for basic web browsing and email needs. We offer a premium internet option as well that will increase your bandwidth and should be enough for video. The cost of the premium option is only $4.95 per day. Hope that answers your question.

4 months ago

See all questions (7)

Questions? Get answers from Hilton Garden Inn Austin Northwest / Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very comfortable mattresses”
941amyg, 10 Feb 2017 | Read review
“Rooms away from the elevators are quieter”
1DeniseG, 8 Dec 2016 | Read review
“Ask to stay away from the elevators”
mbaTravelsA, 27 Nov 2016 | Read review
“The suites are spacious and bedroom is completely separate.”
904dellav, 11 May 2016 | Read review
“Ask for room on higher floors and away from lift”
Ricc57, 17 Apr 2016 | Read review
5 of 5
GardenInn.com
US$118* /night
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PricelineUS$118
Expedia.comUS$139
TripAdvisorUS$118
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*Disclaimer
Prices are for 1 room, 2 adults
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