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    Hilton Garden Inn Austin Northwest / Arboretum

    749 reviews
    #47 of 207 Hotels in Austin
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    11617 Research Blvd, Austin, TX 78759-4031
    +1 855-618-4697
    Hotel website
    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    US$120
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    US$120
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    US$120
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    Traveller (56)
    Room & Suite (114)
    Dining (22)
    Overview
    4.5 748 reviews
    • Excellent54%
    • Very good29%
    • Average10%
    • Poor5%
    • Terrible2%
    Travellers talk about
    Hotel website
    11617 Research Blvd, Austin, TX 78759-4031 See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    3 Star accommodation
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    Rooms
    4 Nov5 Nov
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    1 room, 2 adults, 0 children
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    Reviews (749)
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    All reviews research blvd indoor pool business trip the staff was friendly and helpful clean rooms excellent hotel hot tub front desk staff convenient location would definitely stay here again bed was comfortable easy access nice stay lobby hgi arboretum nw
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    21 - 25 of 743 reviews
    Reviewed 23 July 2018
    Hilton Garden Inn Austin Northwest / Arboretum Review

    I had no issues with my stay at this hotel. Was there 5 nights and the room was clean, the amenities were good, there were cookies in the lobby with lemonade... it was a solid hotel experience and I would recommend it to anyone.

    Review collected in partnership with Hilton Garden Inn
    Thank flodato3
    Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 11 September 2018

    Thank you for the great feedback. We try our best to give the greatest service to all of our guests. Thank you for your recommendations and we will be happy to see you again in the future.

    Reviewed 19 July 2018
    Trip

    It was hard locating the hotel/sign with address.The two restuarant over shadows the hotel.Guest room had cobwebs at the ceiling. Contenital breakfast had same selections every morning. Receptionists are nice and welcoming Room is spaciousMore

    Review collected in partnership with Hilton Garden Inn
    Thank JoyRox20
    Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 11 September 2018

    Hi there, I am so sorry we fell short on the cleanliness of your room. I apologize, those small details should not be over looked. In regards to breakfast, our brand requires that we maintain a consistent breakfast daily. Sorry about that. But a I...More

    Reviewed 16 July 2018
    Great Location and Service

    Great location, close to many upscale restaurants and minutes away from downtown area. Staff and property didn't disappoint. Rates were very reasonable for the Austin area. Will stay again next time in the Austin area.

    Review collected in partnership with Hilton Garden Inn
    Thank charlesmF4379GO
    Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 11 September 2018

    Thank you for taking the time to share your experience with us. I am happy to hear our location was good for you and we look forward to seeing you in the future. Take care.

    Reviewed 26 June 2018
    Nice hotel but staff was iffy

    It would have been nice to sleep past 9AM but one of the housekeeping staff decided to bring her toddler to work and proceeded to let her scream in the hallway while she cleaned the room next to ours. Completely unacceptable! The next morning the...More

    Review collected in partnership with Hilton Garden Inn
    Thank Tracy L
    Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 28 June 2018

    Hello, Thank you so much for taking the time to share your thoughts with us. I apologize you were not able to enjoy your sleep as much as you would have wanted. I will look into who was it that had brought her daughter along....More

    Reviewed 13 June 2018
    Happy at Hilton

    We booked an overnight stay in Austin. We loved the room other than some minor maintenance issues that we reported upon checkout. Also the hallway noise and kids across the hall were loud at all hours. Wouldn’t have been a big deal but we booked...More

    Review collected in partnership with Hilton Garden Inn
    Thank Crazyboymom
    Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 13 September 2018

    Thank you for taking the time to share your experience with us. I apologize you were not able to enjoy your stay as much as you would have liked. We do try to minimize as much noise as possible. Sometimes I know kids can get...More

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    About
    Description
    Welcome to the Hilton Garden Inn Austin NW/Arboretum hotel which boasts an ideal location in the Northwest Arboretum while also giving you prime location to The Domain shopping in Austin. We offer complimentary WiFi …More as well as clean, spacious rooms to make you feel right at home! Less
    Hotel class
    Contact Information
    +1 855-618-4697Call
    Hotel website
    Hotel Amenities
    HOTEL FEATURES
    Pool
    Restaurant
    Free Parking
    Free High Speed Internet (WiFi)
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Banquet Room
    Breakfast Available
    Business Centre with Internet Access
    Conference Facilities
    Dry Cleaning
    Heated pool
    Hot Tub
    Indoor pool
    Laundry Service
    Meeting Rooms
    Microwave
    Multilingual Staff
    Non-Smoking Hotel
    Self-Serve Laundry
    Wheelchair Access
    Beachfront
    Room Service
    Spa
    Breakfast included
    Awards & Recognition
    Certificate of Excellence
    Certificate of Excellence
    Hotel Style
    Family
    ,
    Business
    ,
    Romantic
    Room types
    Non-Smoking Rooms, Family Rooms, Suites
    Hotel class
    Awards & Recognition
    Certificate of Excellence
    Certificate of Excellence
    Contact Information
    +1 855-618-4697Call
    Hotel website
    Hotel Style
    Family
    ,
    Business
    ,
    Romantic
    Room types
    Non-Smoking Rooms, Family Rooms, Suites
    Number of rooms
    138
    Price range
    US$102 - US$246 (Based on Average Rates for a Standard Room)
    Also Known As
    Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
    ,
    Hilton Austin
    ,
    Austin Hilton
    Location
    United States > Texas > Austin > Northwest Austin
    Hotel class
    Awards & Recognition
    Certificate of Excellence
    Certificate of Excellence
    Contact Information
    +1 855-618-4697Call
    Hotel website
    Hotel Style
    Family
    ,
    Business
    ,
    Romantic
    Room types
    Non-Smoking Rooms, Family Rooms, Suites
    Number of rooms
    138
    Price range
    US$102 - US$246 (Based on Average Rates for a Standard Room)
    Also Known As
    Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
    ,
    Hilton Austin
    ,
    Austin Hilton
    Location
    United States > Texas > Austin > Northwest Austin
    Show More
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    Photos
     All photos (246)246
    Full view
    Traveller (56)
    Room & Suite (114)
    Dining (22)
    Pool & Beach (1)
    Amenities (26)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
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    Questions & Answers
    Ask a question
    See all 7 questions
    Kathystan
    6 December 2016|
    Answer
    Response from Carrie M | Reviewed this property |
    It is about 12 minutes away!!
    0
    Votes
    Kathystan
    6 December 2016|
    AnswerShow all 4 answers
    Response from Joe B | Property representative |
    Thank you for looking at our hotel for your travel needs. The Exchange building is approximately 9-10 miles from the hotel.
    0
    Votes
    Vitali S
    2 December 2016|
    Answer
    Response from Joe B | Property representative |
    Hilton offers free internet access. This is enough for basic web browsing and email needs. We offer a premium internet option as well that will increase your bandwidth and should be enough for video. The cost of the... More
    0
    Votes
    123
    Room Tips
    "Second floor is very quiet."
    madalyns2015
    23 Apr 2018
    Read review
    "Hotel is set far back from the street, so there are probably no 'noisy' rooms"
    SlymanChicago
    8 Mar 2018
    Read review
    "non-smoking, king size bed"
    Zhiv
    2 Feb 2018
    Read review
    "There isn't any great views; so get a room on 2nd floor as it will make it easier to get out"
    rockings2013
    17 Jan 2018
    Read review
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