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Hilton Garden Inn Austin Northwest / Arboretum

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Traveller (56)
Room & Suite (114)
Dining (22)
Overview
Hotel website
11617 Research Blvd, Austin, TX 78759-4031 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star accommodation
Additional information
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Offers from Hilton Garden Inn Austin Northwest / Arboretum
Special Offer: Double Points, Every Stay
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (749)
There are newer reviews for Hilton Garden Inn Austin Northwest / Arboretum
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All reviews research blvd indoor pool business trip the staff was friendly and helpful clean rooms excellent hotel hot tub front desk staff convenient location would definitely stay here again bed was comfortable easy access nice stay lobby hgi arboretum nw
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21 - 25 of 743 reviews
Reviewed 23 July 2018

I had no issues with my stay at this hotel. Was there 5 nights and the room was clean, the amenities were good, there were cookies in the lobby with lemonade... it was a solid hotel experience and I would recommend it to anyone.

Review collected in partnership with Hilton Garden Inn
Thank flodato3
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 11 September 2018

Thank you for the great feedback. We try our best to give the greatest service to all of our guests. Thank you for your recommendations and we will be happy to see you again in the future.

Reviewed 19 July 2018

It was hard locating the hotel/sign with address.The two restuarant over shadows the hotel.Guest room had cobwebs at the ceiling. Contenital breakfast had same selections every morning. Receptionists are nice and welcoming Room is spaciousMore

Review collected in partnership with Hilton Garden Inn
Thank JoyRox20
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 11 September 2018

Hi there, I am so sorry we fell short on the cleanliness of your room. I apologize, those small details should not be over looked. In regards to breakfast, our brand requires that we maintain a consistent breakfast daily. Sorry about that. But a I...More

Reviewed 16 July 2018

Great location, close to many upscale restaurants and minutes away from downtown area. Staff and property didn't disappoint. Rates were very reasonable for the Austin area. Will stay again next time in the Austin area.

Review collected in partnership with Hilton Garden Inn
Thank charlesmF4379GO
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 11 September 2018

Thank you for taking the time to share your experience with us. I am happy to hear our location was good for you and we look forward to seeing you in the future. Take care.

Reviewed 26 June 2018

It would have been nice to sleep past 9AM but one of the housekeeping staff decided to bring her toddler to work and proceeded to let her scream in the hallway while she cleaned the room next to ours. Completely unacceptable! The next morning the...More

Review collected in partnership with Hilton Garden Inn
Thank Tracy L
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 28 June 2018

Hello, Thank you so much for taking the time to share your thoughts with us. I apologize you were not able to enjoy your sleep as much as you would have wanted. I will look into who was it that had brought her daughter along....More

Reviewed 13 June 2018

We booked an overnight stay in Austin. We loved the room other than some minor maintenance issues that we reported upon checkout. Also the hallway noise and kids across the hall were loud at all hours. Wouldn’t have been a big deal but we booked...More

Review collected in partnership with Hilton Garden Inn
Thank Crazyboymom
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 13 September 2018

Thank you for taking the time to share your experience with us. I apologize you were not able to enjoy your stay as much as you would have liked. We do try to minimize as much noise as possible. Sometimes I know kids can get...More

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About
Description
Welcome to the Hilton Garden Inn Austin NW/Arboretum hotel which boasts an ideal location in the Northwest Arboretum while also giving you prime location to The Domain shopping in Austin. We offer complimentary WiFi More as well as clean, spacious rooms to make you feel right at home! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
138
Price range
US$102 - US$246 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
,
Hilton Austin
,
Austin Hilton
Location
United States > Texas > Austin > Northwest Austin
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
138
Price range
US$102 - US$246 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
,
Hilton Austin
,
Austin Hilton
Location
United States > Texas > Austin > Northwest Austin
Photos
Traveller (56)
Room & Suite (114)
Dining (22)
Pool & Beach (1)
Amenities (26)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
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Nearby AttractionsSee all 905 nearby attractions
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Questions & Answers
Ask a question
Kathystan
6 December 2016|
Answer
Response from Carrie M | Reviewed this property |
It is about 12 minutes away!!
0
Votes
Kathystan
6 December 2016|
AnswerShow all 4 answers
Response from Joe B | Property representative |
Thank you for looking at our hotel for your travel needs. The Exchange building is approximately 9-10 miles from the hotel.
0
Votes
Vitali S
2 December 2016|
Answer
Response from Joe B | Property representative |
Hilton offers free internet access. This is enough for basic web browsing and email needs. We offer a premium internet option as well that will increase your bandwidth and should be enough for video. The cost of the... More
0
Votes
Room Tips
"Second floor is very quiet."
madalyns2015
23 Apr 2018
Read review
"Hotel is set far back from the street, so there are probably no 'noisy' rooms"
SlymanChicago
8 Mar 2018
Read review
"non-smoking, king size bed"
Zhiv
2 Feb 2018
Read review
"There isn't any great views; so get a room on 2nd floor as it will make it easier to get out"
rockings2013
17 Jan 2018
Read review
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