We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Austin

Visit hotel website
Traveller (449)
360
Panoramas (44)
Dining (114)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Welcome to the Hilton Austin hotel, situated in downtown Austin adjacent to the Convention Center. Our hotel is surrounded by the city's most vibrant shopping, dining and entertainment scene. The famous 6th Street Entertainment District, Warehouse District, and 2nd Street District are all within walking distance of this downtown Austin hotel.
Read more
Property amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
2,144Reviews
820Photos
30Q+A
100Room tips
Traveller rating
  • 1,115
  • 651
  • 225
  • 107
  • 46
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Last I checked Hilton and UPS were separate businesses, so I'm a little peeved that I had to pay a $15 fee to have the UPS store receive a package when I was told by the concierge to have it delivered to the concierge desk and it would be sent to my room (with no mention of any
Read more
Review collected in partnership with Hilton Hotels & Resorts
Response from HiltonAustin, Manager at Hilton Austin
Responded 4 days ago
Please let me sincerely apologize for any miscommunication regarding our hotel's package policy. While we are separate businesses, UPS does have a store within our building, and they handle all packages for clients and guests, charging various fees for their services. This certainly should have been communicated, and please know that I have sent your comments to our Leadership so we can ensure our team will relay this information to our guests moving forward. We do thank you for bringing this to our attention.
Read more
Hotel's Favourite
We stayed here the weekend of 12/15-16/18 for a volleyball tournament next door in the convention center. We had a clean and comfortable room on the 22nd floor facing west with spectacular views of downtown. The staff were friendly and helpful and the valet parking was
Read more
Response from HiltonAustin, Manager at Hilton Austin
Responded 17 Jan 2019
Hi Tracy - Thank you for this incredible 5-star review! We are delighted to hear that you enjoyed so many aspects of your stay, from the comforts & views from your room to our always friendly staff to the delicious offerings in our restaurants. We certainly look forward to welcoming you back in the future as well!
Read more
I stayed here for a conference and I found the location to be centrally located and good for walking to nearby entertainment and restaurants. The rooms are pretty large and for the most part clean. The food is ok at the Taco restaurant downstairs but I would recommend guest
Read more
Response from HiltonAustin, Manager at Hilton Austin
Responded 4 days ago
Thank you for sharing your comments! We are delighted that you enjoyed so many aspects of your stay, from our prime location in the heart of downtown Austin to the comforts of your room. Thank you again, and we hope to welcome you back, whether it's for another conference or just for leisure!
Read more
I Attended a work conference here last month. Very nice hotel, felt safe and all the staff who I encountered were very friendly. Check in and check out was such a pleasant and speedy process. Loved the location of the hotel. Plenty of things with in walking distance or a short
Read more
Response from HiltonAustin, Manager at Hilton Austin
Responded 4 days ago
Thank you for this excellent 5-star review! We know there are plenty of options in downtown Austin, so we are thrilled to hear that you enjoyed everything about your stay, from our always friendly team to the numerous amenities our hotel has to offer. We certainly look forward to welcoming you back in the future as well!
Read more
A quick shout out to the staff and security officer Christopher Simmons who found my purse and alerted me within 15 minutes after I left it somewhere. I also had a great nights sleep, hot shower and satisfying breakfast. What more can you ask for?
Read more
Response from HiltonAustin, Manager at Hilton Austin
Responded 4 days ago
Hi Lucy - Thank you for this wonderful endorsement! Chris Simmons is one of our hospitality rock stars, and we are delighted that he was able to find your purse and return it to you so quickly. We'll be sure to share your comments with him and our entire team as a job very well done. Thank you again, and we hope you can return to Hilton Austin soon!
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHilton Austin
The One King Bed at the Hilton Austin
Professional photo exclusively commissioned by TripAdvisorHilton Austin
The Suite at the Hilton Austin
Professional photo exclusively commissioned by TripAdvisorHilton Austin
The Suite at the Hilton Austin
Panoramic of my view
PreviousNext
12345649
My room was 1 King, so I’m not sure. It was a smaller room though. Would’ve been crowded for 2 people.
1 vote
Show all answers
Unfortunately, we do not have a coin-operated laundry facility within the hotel. However, we do offer laundry valet services for various fees. If you need any additional information, please feel free to call us at 512-482-8000. Thank you!
0 votes
Show all answers
I'm not sure! I didn't need one so I didn't think of it.
0 votes
Show all answers
Hi Stefani - The Starbucks located in our lobby does accept the Starbucks App as payment, but you cannot currently redeem rewards due to some technical issues. We are working diligently on fixing this though. They are open daily from 6am - 9pm. We also serve coffee in our Cannon + Belle restaurant which is open daily from 6:30am - 10pm. Guests staying on our Executive Floors (25 & 26) have access to our Private Executive Lounge which offers complimentary coffee as well. If you have any additional questions, please don't hesitate to ask us here on Trip Advisor, or you can also call us directly at 512-482-8000. Thank you!
0 votes
Show all answers
Hi Teresa - Yes, all of our rooms do have a mini-refrigerator and safe, generally tucked inside the dresser and closet. If you have any additional questions, please let us know. Thank you!
0 votes
Show all answers
PreviousNext
123456
"Good views, close proximity to downtown and airport"
"Face the capital"
"We had the top floor nice view,but you do have apartments or offices above you"
"hospitality"
"Higher floor for quiet - reception area busy and noisy. No view to recommend."
PreviousNext
12345620
PRICE RANGE
US$250 - US$576 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton austin hotel austinhilton hotel austinaustin hilton hotel
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
801
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing