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Hilton Austin

Expedia.comUS$230*
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#25 of 201 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$242*
US$230*
Great Deal
US$233*
US$233*
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Hilton Austin
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1,572 Reviews from our TripAdvisor Community

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Showing 1,528: English reviews
Reviewed 19 April 2016

So glad we decided on this Hilton. It was the perfect hotel for a downtown stay. We were on a girls weekend with 2 rooms. The Lobby Bar is a great place for an evening nightcap. There is a Starbucks on site that has great service. Our rooms were very clean and the view is amazing!! Everything is within walking...

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Helpful?
Thank Nurserea
HiltonAustin, Manager at Hilton Austin, responded to this review

We are delighted that you had such a fabulous stay for your girls weekend and took advantage of our prime location in the heart of downtown Austin! Even more, we're glad that you enjoyed your room as well as our friendly staff. We will certainly take your comments regarding parking into consideration as well. Thank you again for your feedback,...

Menomonee Falls, WI
Reviewed 19 April 2016 via mobile

Wonderful stay at the downtown Hilton Austin! Check in was great. They ask that you to text them with any problems. We had one issue and they fixed it immediately. The staff were excellent. Friendly, helpful and attentive. The bar was nice. Food at the conference was delicious. The location was perfect for exploring Austin by foot. Very quiet and...

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Helpful?
Thank Taggs
HiltonAustin, Manager at Hilton Austin, responded to this review

On behalf of the entire hotel, thank you for such a great review! Our goal is to treat every guest with Plus One Service both in-person and through the latest technologies, so we are so glad that our dedicated team was able to solve your problems right away and that you had such a great stay with us. Thank you...

Cedar Park, Texas
Reviewed 18 April 2016

The location is perfect, easy walking distance to many great restaurants, bars, live music, and tours. We had 5 rooms in our group, including a suite on the top floor which was AMAZING. Very modern, comfortable, amazing views. Everything feels new and clean, good amenities, and the rooms are set up for comfort. I can't say enough about the staff,...

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Helpful?
Thank Kristi C
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Kristi - Thank you for this excellent 5-star review! We recently went through major renovation to update our guest rooms, so we are thrilled that you enjoyed your accommodations as well as our prime location in the heart of downtown Austin! As you mentioned, we will also be renovating our restaurants and changing the concepts, so we look forward...

Vancouver, Canada
Reviewed 18 April 2016

My wife and I were first time in Austin and there are many good things say about this hotel. Staffs were very friendly, nice size room, nice amenities, and the location. There was a problem with our valet but the manager on that time was able to help us and figure out the whole situation. (It was very annoying at...

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Helpful?
Thank Philip H
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Philip - Thank you so much for your feedback! We are so glad that you had such a great experience and enjoyed everything from our friendly staff to the room itself. Even more, we're delighted that someone was able to address and correct your problem right away! Our goal is 100% guest satisfaction, so we're proud that they were...

Houston, Texas
Reviewed 17 April 2016

I travel a great deal and love this hotel. The rooms are clean and the staff is excellent. Nothing but the highest marks for this hotel. Chip, Addy, Racheal, Carson Corbal and my favorite Lisa in the Hilton Honors room is the best ever. Love this hotel and I am sure after upcoming renovations in the lobby they will be...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank rob t
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Rob - Wow! Thank you for this great review! We are delighted that you enjoyed your room and the hotel in general; however, we are even more proud that you received such excellent service from our staff! Our team members strive to give every guest the VIP treatment, so we are glad that they exceeded your expectations, and we...

Chicago, Illinois
Reviewed 16 April 2016

They have a salt water pool - I can't say how much a difference this makes!! Loved everything about this hotel! The service was exceptional and the workout center had 2 rooms of equipment. I enjoyed my stay!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank taram733
HiltonAustin, Manager at Hilton Austin, responded to this review

On behalf of the entire hotel, thank you for this 5-star review! Our goal is to give our guests a great all-around experience, so we are delighted that you enjoyed our numerous amenities including our salt water pool and our health club as well as our excellent customer service. Thank you again, and we look forward to welcoming you back...

Paramus, New Jersey
Reviewed 13 April 2016 via mobile

Rented three rooms in the Fourth Street Downtown Hilton for a family wedding. Hotel seems newer, is very well located and attention was paid to all of the visual details. Services were a bit of a different story. When we checked, first we were told the room reservation I had made 5 months ago was not in their books and...

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Helpful?
Thank JerseyIcecream
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you for this in-depth review. While we are glad that you enjoyed our décor and our prime location, I must apologize for the incident at the front desk as well as with your requests. This is certainly not the level of service we strive to give our guests, and I thank you for bringing it to our attention as...

Austin, Texas
Reviewed 13 April 2016

So my wife was staying here for a conference, we live in Austin so we didn't need to overnight there but had a room. The room on the 26th floor had a great view of the east side. It was clean and well appointed, on par with the Four Seasons or the W in Austin. They gave us access to...

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1Thank Mark M
Reviewed 12 April 2016

Had a problem canceling a room, then I got speak to Pamela. She took care of all my issues and made sure my stay was one that I would remember....great job Pamela! I would highly recommend this hotel to anyone travelling to Austin, staff and location are A+

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Helpful?
Thank Chris H
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Chris - Thank you for this great, 5 star review! Ms. Pamela is definitely one of our shining stars, and we are so glad that she was able to take care of you and that the rest of your stay was so excellent. We will definitely be sharing these comments not just with her, but our entire staff. Thank...

Indianapolis, United States
Reviewed 12 April 2016

My first visit to Austin. The location of this hotel and the amenities offered where awesome. My visit was early April and weather was great, low 80's. Several choices for a variety of different foods with plenty of evening activities within walking distance. Definitely an enjoyable stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Stephen O
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Stephen - We are thrilled that we were able to help make your first visit to Austin a memorable one! Being in the heart of downtown Austin, we are only steps away from the best entertainment, restaurants, outdoor activities and more. Thank you again, and we hope you will return to Hilton Austin for a second trip very soon!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Hilton Austin hotel, situated in downtown Austin adjacent to the Convention Center. Our hotel is surrounded by the city's most vibrant shopping, dining and entertainment scene. The famous 6th Street Entertainment District, Warehouse District, and 2nd Street District are all within walking distance of this downtown Austin hotel. ... more   less 

Additional Information about Hilton Austin

Address: 500 E 4th St, Austin, TX 78701-3720
Region: United States > Texas > Austin
Price Range: RM917 - RM1,994 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Austin 4*
Number of rooms: 801
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Hilton Hotels Direct, Hotwire, Priceline, Cancelon, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Hilton Austin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Austin Hotel Austin
Hilton Hotel Austin
Austin Hilton Hotel
Hotel Style:
#3 Green Hotel in Austin
#5 Spa Hotel in Austin
#12 Luxury Hotel in Austin
#16 Romantic Hotel in Austin
#16 Business Hotel in Austin
#19 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Austin staff and other travellers.
19 questions
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Questions? Get answers from Hilton Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the Hilton smartphone app to check in and select your room”
  • Well appointed comfortable room
  • Open your door with your smartphone
  • Open your door with your smartphone
  • Spacious bathroom
  • Spacious bathroom
  • Smart door lock works can be opened by phone
davidhF539RM, 16 May 2017 | Read review
“make sure your windows do not face 6th street”
davidkT6140SE, 9 May 2017 | Read review
“Stayed on 13th floor pick a high floor away from noisy street”
gazalondon2017, 2 May 2017 | Read review
“the 25th floor is the Executive floor with key access”
TeagueTravels, 23 Apr 2017 | Read review
“I had the view of the river - but a view of the capitol is also available.”
maffydavison, 19 Apr 2017 | Read review
5 of 5
Expedia.com
US$230* /night
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Booking.comUS$233
Hilton.comUS$233
CancelonUS$242
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*Disclaimer
Prices are for 1 room, 2 adults
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