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Holiday Inn Austin-Town Lake

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Holiday Inn Austin-Town Lake
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716 Reviews from our TripAdvisor Community

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Showing 696: English reviews
Orange, California
Reviewed 1 week ago

The hotel is convenient located and walking distance to Rainey Street and Downtown. The staff were busy, very busy but friendly. The restaurant and bar was good. The room was clean and comfortable and the wifi was fast. I would stay here again if I was to return to Austin.

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Helpful?
Thank GreenMan305
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the detailed review. Our location on Lady Bird Lake, convenient to I35 and a short walk to Rainey Street make us a great choice for Austin visitors. We're glad you enjoyed your stay and hope you come back and visit us again soon.

Reviewed 2 weeks ago via mobile

Hotel is located within walking distance of downtown. Terrific opportunities for unique dining. Easy Uber to 6th St for nightlife. Hotel is old but being remodeled. Lobby and restaurant are largely complete and done well. Rooms have been remodeled but still have issues that can not be changed easily. Rooms are small, shower heads are low, and bathrooms are small....

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Helpful?
Thank RodgerRPh
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for taking a moment to relay your comments. Yes we've completed our interior renovations and are awaiting delivery of the materials to renew all of our elevators. The exterior will benefit from new paint and design work. We'll also review your observations with our front office to assure that staffing levels are sufficient for the number of arrivals forecast....

Cheshire
Reviewed 2 weeks ago via mobile

We stayed here for two nights and the hotel is great. Try to stay as high as possible and get a lake view. Staff are so helpful particularly Josh who spent so much time telling us some cool places to visit. The rooms are large and spacious with settees, microwave, coffee machine and refrigerator. There is also a free shuttle...

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Helpful?
Thank FansofGreece
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the fantastic review. We're elated that your enjoyed your stay. We work hard to provide the kind of hospitality and service our guests expect and hope to see you again soon.

Erbil
Reviewed 4 weeks ago

Staff are friendly, they offer a great level of service. HOtel location not within the business district but not far (10 min taxi ride). Try to get a lake view room. The hotels restaurant is good but not all the dishes on the menu were available. The room was clean, Bathroom was very clean. The lake is only a couple...

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Helpful?
Thank Ahmed-Manara
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the great review and for your compliments to our staff and the service they provide. Our location does truly provide the best of the city and Lady Bird Lake. Additionally, the Rainey Street District is only a 5 minute walk from our doors. Thanks again and we hope you come back and see us again soon.

Nebraska
Reviewed 4 weeks ago

The lobby, entrance, and hallways were all off limits when I visited this summer. The work looked good, but it sure made for some awkward coming and going. The only way up to my room from the front of the hotel or the parking garage was to go back by the kitchen area. Has a few strange interactions with the...

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Helpful?
Thank Stephen C
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for relaying your concerns from your stay last summer. You’ll be pleased to know that we’ve completed our interior renovation. Access to both towers and the parking structure is now directly adjacent to check in. The last piece will be done this week when we reopen the fitness center now located on the main floor near the front desk....

Denver, Colorado
Reviewed 2 November 2016

So, they tell everyone that the renovations are done and everyone should head over. Well..... They aren't close to being done! There's open wires hanging from the ceiling by the elevators... Definitely scary! There's holes in the ceiling in the walk way to the elevators and theres something past the elevators that's still in major construction. I had to wait...

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Helpful?
Thank David M
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for taking the time to relay your comments. We appreciate the input and I've just returned from our weekly staff meeting where we reviewed this with our department heads. As I've indicated here previously, our renovation is complete with the exception of our fitness center. It's immediately adjacent to the north tower elevators and the temporary wall was...

Reviewed 27 October 2016 via mobile

The hotel has been remodeled. The lobby and eating areas were nice and very clean looking. The room was great the king size bed was very comfortable. The bathroom was nice and the shower area had plenty of room it was a walk in shower. The location was perfect walking distance to Rainey street bars and six street bars. I...

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Helpful?
Thank Robert B
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the 5 Star review. We appreciate your comments and are glad you enjoyed the new facilities. We love our Formula One fans and hope you return next year for the 2017 event. Like you, we're looking forward to getting the dates from Bernie.

Orlando
Reviewed 26 October 2016

This property appears to be in the middle of a significant re-modeling but there is a long way to go and there will still be issues when they finish. First, the good: great location; rooms are quiet with a comfortable bed and desk area; excellent remodeled bar and restaurant area, and outstanding bartender service in the evening. Now, the bad:...

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Helpful?
Thank candl20
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for taking a moment to share you thoughts. The lion's share of our remodel is done with all rooms renewed and all of our public spaces complete. Currently, we're replacing all of our guest room doors and installing keyless locks. Exterior improvements will include a fresh coat of paint and a new surface for the parking lot. You mentioned...

Northampton, United Kingdom
Reviewed 25 October 2016

Lobby and public areas have very recently been refurbished and look good. However, the work does highlight the rather shoddy guest rooms, lifts and corridors. And unless the refurb of the rooms includes triple- noise-reducing glazing, then the rooms to the front will still be plagued by traffic noise from the nearby highway.

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Helpful?
Thank CPhillipson
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for taking a moment to relay your comments and we're glad you enjoyed our new public spaces. I'm puzzled at the observation about our rooms and corridors. Renovation on these areas was completed in December of last year with carpeting, new vanities, furnishings, lighting and wall coverings. The guest room corridors we're completely renewed. We're now in the process...

Dallas, Texas
Reviewed 21 October 2016 via mobile

For so long, HI desperately needed an update. In the past the hotel was dusty, grungy, and just simply uncomfortable. I've been here a number of times and my most recent visit was refreshing. The staff are always pleasant, the hotel is in a prime location, and the rooms gotten much better. The only thing was, my room was extremely...

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Helpful?
Thank AAFFAT1
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks you for your comments. Yes, our renovations have made a huge difference in our guest's experience at the property. We've only a few more items to finish such as the fitness center that will be moved to an area adjacent to the main lobby and we're also installing new doors and key card systems to all our guest rooms....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Live Music Capital of the World!Stay at Austin s Holiday Inn Town Lake and experience the comfort of 321 guest rooms, most overlooking Austin s scenic Hike & Bike trail and Lady Bird Lake, plus 3400 sq. ft. of flexible meeting/banquet space. A 100% smoke free facility, we are centrally located on IH35 & Lady Bird Lake and offer complimentary shuttle service (based upon availability) to Austin downtown s major attractions such as Texas State Capitol, Austin Convention Center, the University of Texas, the world famous Sixth Street/Warehouse Entertainment Districts offering local favorite bands, clubs & restaurants, and Bergstrom International Airport (AUS).The Holiday Inn Town Lake captures Austin s unique flavor and atmosphere, with bike, Segway and kayak rentals in the lobby, complimentary media room offering free blockbuster movies, free Wi-Fi and complimentary garage and surface lot parking. Serving breakfast, lunch, and dinner, our Pecan Tree Restaurant offers casual dining at affordable prices and enjoy your favorite beverage and appetizer in our Tavern Lounge and view one of our three large flat screen TVs! Re-energize in our 24 hour exercise facility and outdoor heated roof top pool, which is the perfect place in Austin to enjoy a burnt orange Austin sunset! The Holiday Inn Austin Town Lake offers lots of services but our focus is to create a memorable experience at a reasonable price. Welcome to Austin and welcome to the Holiday Inn Town Lake! ... more   less 

Additional Information about Holiday Inn Austin-Town Lake

Address: 20 N Interstate 35, Austin, TX 78701-4325
Region: United States > Texas > Austin
Price Range: RM476 - RM1,373 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Austin-Town Lake 3*
Number of rooms: 322
Reservation Options:
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Also Known As:
Holiday Inn Austin Town Lake Hotel Austin
Austin Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Austin-Town Lake staff and other travellers.
14 questions
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Questions? Get answers from Holiday Inn Austin-Town Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that face the lake have a nice view”
 of 5 bubbles GreenMan305, 1 Dec 2016 | Read review
“Get a Lake view room”
 of 5 bubbles Ahmed-Manara, 9 Nov 2016 | Read review
“Ask for a water view”
 of 5 bubbles Y5205GNdavem, 1 Nov 2016 | Read review
“Need a high floor to minimize the highway noise.”
 of 5 bubbles candl20, 26 Oct 2016 | Read review
“Get a room overlooking the lake, not the highway.”
 of 5 bubbles CPhillipson, 25 Oct 2016 | Read review
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