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Holiday Inn Austin-Town Lake

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Traveller (5)
Room & Suite (60)
Pool & Beach (27)
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Overview
  • Excellent23%
  • Very good40%
  • Average7%
  • Poor15%
  • Terrible15%
3 weeks ago
“Typical Holiday Inn but on a busy Interstate”
11 May 2018
“Recently updated”
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Holiday Inn Austin-Town Lake
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Offers from Holiday Inn Austin-Town Lake
Special Offer: Book Direct and Save
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (13)
There are newer reviews for Holiday Inn Austin-Town Lake
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11 - 13 of 13 reviews
Reviewed 8 April 2018

As an overnight guest in Austin, I was very pleased with the staff and the ambiance. The hotel was clean and spacious as me and my friend shared a room with two queen beds.The location is 10-15 mins. from downtown where the fun happens and...More

1  Thank Maria M
Response from todped, Director of Sales at Holiday Inn Austin-Town LakeResponded 9 April 2018

Thank you for your kind words about our staff and facility. Our goal is a restful nights sleep and providing clean and comfortable accommodations for all our guests, every day. Please come back and join us again soon.

Reviewed 7 April 2018 via mobile

Couldn’t sleep. It’s like being in the middle of the highway. Heavy trucks cause low-frequency vibrations. Very loud! The sink has strong funny odor smell - issues with syphon/sewage water I guess.. The room is clean and ok otherwise. However I just came for 1...More

Thank Katia P
Response from todped, Director of Sales at Holiday Inn Austin-Town LakeResponded 9 April 2018

Thank you for taking a moment to relay your comments. Although we replaced our single pane windows in 2008 with a high STC rated double pane windows and had them resealed during our most recent renovation in 2016, noise can still be an issue for...More

Reviewed 25 March 2018 via mobile

I came with my daughters for college visits. The hotel was clean and the desk staff were friendly. We arrived early and we're told they'd text when the room was available. So we explored the city while waiting for the text. 4 hours later still...More

1  Thank hamerkc
Response from todped, Director of Sales at Holiday Inn Austin-Town LakeResponded 29 March 2018

We take accusations of theft seriously and are investigating the incident. It's true that the housekeeper involved has been with us a long time without incident. In regard to your other comments, we appreciate the input and have shared the information with our management staff...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$132 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$132 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (5)
Room & Suite (60)
Pool & Beach (27)
Dining (15)
Amenities (18)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
Ask a question
Cecilerja
16 June 2018|
Answer
Response from kriskossmann | Reviewed this property |
I really don't know-sorry...
0
Votes
TheKirkyLife
26 March 2017|
AnswerShow all 6 answers
Response from CPhillipson | Reviewed this property |
The previous respondent's answer is spot on. I do think it is important to phone the hotel upon arrival. I did this and they turned the minibus around to collect us.
1
Vote
Ash F
26 February 2017|
AnswerShow all 6 answers
Response from todped | Property representative |
Contact the front desk when you arrive or as soon as you can to schedule a run down to 6th street. Keep in mind that the shuttles are use for other guests and the scheduled airport runs.
0
Votes
Room Tips
"Make sure elevators and AC working."
Read review
"Don't stay on the interstate side of the hotel"
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