We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Holiday Inn Austin-Town Lake

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Holiday Inn Austin-Town Lake
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

723 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Holiday Inn Austin-Town Lake
See the most recent reviews
Showing 703: English reviews
G
Reviewed 16 October 2014

The building needs a renovation, although the staff did its best to ensure that we will have a good stay at the hotel. They are helpful, polite and being polite as well someone can have the max of the hotel services, even the free shuttle rides are included in the price. The hotel manager is a professional, he tried to...

 Report
Helpful?
Thank K K
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the thorough comments. It appears that you had the opportunity to explore the area around the hotel and much of the city. I agree with you on Rainey Street. In the last 4 years it’s gone from a sleepy collection of old bungalow homes to a vibrant entertainment district and its only a short walk away. We strive...

Arlington, Texas
Reviewed 16 October 2014

First off I've stayed here several times & the location is perfect for needing to be close to downtown area. Also having a free shuttle to take you to the Frank Erwin Center was awesome too. The bartender is very attentive too because he remembered us from when we were there previous times. The condition of this hotel needs to...

 Report
Helpful?
Thank amytx84
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for taking a few moments to relay your comments. We do indeed have a great location on Lady Bird Lake and the many activities it offers. We also offer complimentary shuttle service to the airport along with free parking and WiFi We may not be the newest hotel in Austin, but as you have seen from our staff, we...

Reviewed 12 October 2014 via mobile

BREAKFAST IS NOT INCLUDED. APPARENTLY YOU HAVE TO PAY FOR THE BREAKFAST. Usually breakfast is complimentary in every hotel but here it is not. U have to pay. They don't have a dustbin the bathroom if you want to throw dirty used toilet paper in there. They have it outside the bathroom in the closet area...!!!!! Only the view is...

 Report
Helpful?
Thank Pratiti M
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for taking the time to make comments on our hotel. I’m curious to find where we are listed as including breakfast in our room rate other than our “Best For Breakfast” package. I double checked our brand website and complimentary breakfast is not mentioned. Like most full service hotels, we do not include breakfast in your room rate....

Alvarado, Texas
Reviewed 2 October 2014

If you don't work for the airlines you are basically a second class citizen. But, that is the good news. The bad news is the front desk is nice but challenged. The building is very old and the location is an adventure to find. My room ( on the executive floor due to my lonnnnnng wait to check in) had...

 Report
Helpful?
Thank Ron S
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the interesting review. I’m not sure what is meant by challenged but we’re very proud of our desk crew and get consistently excellent comments about their efficiency and hospitality. We certainly do value our airline partners but they are a small part of our mix are treated with the same courtesy and hospitality as all of our valued...

Ozone Park, New York
Reviewed 30 September 2014

This hotel is located near downtown near a beautiful lake. There was canoeing, hiking trails, and much more. The room was very comfortable with nice soft beds, desk, refrigerator, free wifi, and lots of room to enjoy my night.

 Report
Helpful?
Thank NYCSkippy
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

You certainly mentioned the high points about our property. Our location provides easy access to all that Austin has to offer and some of the greatest attributes are just beyond our door at Lady Bird Lake. We’re glad you enjoyed our amenities that are not that common at other hotels in the downtown area. Come back and see us again...

Bedford, Canada
Reviewed 30 September 2014

Staff was very good - front desk, cleaning, and wait staff that we chanced to talk to were all excellent. We were in the south tower, and it desperately needs a makeover. Toilet barely flushed, bathtub finish had worn off so it looked and felt perpetually dirty and bits of mold growing on the the walls caulking around the tub....

 Report
Helpful?
Thank rmaccara
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for your kind comments about our staff. We may not be the newest hotel in Austin but we can certainly be the friendliest. We are taking steps to address the issues you mentioned and are in the planning stages of a major renovation that will transform both our guest rooms and public areas. Please come back soon and...

Boerne, Texas
Reviewed 23 September 2014

Could not be more impressed with the staff at Holiday Inn Austin Town Lake. Danielle Schoening went above and beyond to fix a very minor problem with our room (problem wasn't a big deal at all....on par with a burned out light bulb...just one of those things). Of course, the entire staff was friendly and helpful, so I shouldn't have...

 Report
Helpful?
Thank Lindsey A
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for taking the time to compliment our staff. I’ll be sure to relay this to Danielle. She is one of our Front Desk Supervisors and consistently provides a great example of Texas hospitality for the rest of the staff to follow. We’re glad you enjoyed our location, it really is a great spot if you’re a runner of...

Destin
Reviewed 23 September 2014 via mobile

Great location. Right next to interstate. 18 min to airport. Walking distance to Rainy st. Only complaint I had was our room was not cleaning after we got back from exploring Austin. This is something I enjoy when staying in hotels, a made bed and clean towels daily. Very disappointed in this. How do you not clean the rooms? When...

 Report
Helpful?
Thank DestinBeachbumFL
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for you comments. We truly in a great location to enjoy all the Austin has to offer. We certainly regret that your room was not cleaned as scheduled. It’s our standard to clean each occupied room every day. If this was not done it was certainly an oversight by our housekeeping department. We hope you give us another look...

Newport Beach, California
Reviewed 22 September 2014 via mobile

I didn't have a view room but it had a comfortable bed and nice bathroom. The best part was the staff: I got in after midnight and manager Rachel let shuttle driver Aaron drive me to find take-out dinner. He first took me to a 24 hour Mexican place, but they were closed unexpectedly. We then stopped at Arandinas (also...

 Report
Helpful?
Thank Karen J
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for taking the time to compliment our staff. Rachael and Aaron are certainly guest oriented and lead by example. We encourage our entire staff to do whatever they can to make sure the guest experience is always positive. Please come back and see us again soon.

rustinpc
Reviewed 16 September 2014

I stayed here for 2 nights with my wife on a a weekend trip to Austin. I'd say that the one truly exceptional thing about this hotel was the service. I'd give the hotel a 3.5 rating if I could, but I'm rounding up to 4 because of the service--everyone was really friendly and accommodating. The location was also a...

 Report
Helpful?
Thank rustinpc
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for taking the time to comment on your stay. We’re glad you enjoyed our property and location. I have to agree that Rainey Street is more laid back than 6th Street and it’s fortunate that it’s just a 5-10 minute walk from the hotel. Many guests have positive comments on Austin’s newest entertainment district. You may be glad...

395 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (142)
Viewed
Hotel & Grounds (19)
Viewed
View from Room (19)
Viewed
Room/Suite (32)
Viewed
Pool/Beach Area (9)
Viewed
Bathroom (14)
Viewed
Dining (3)
Viewed
1:19
Videos (1)
Viewed
Other (45)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (162)
Viewed
Amenities (22)
Viewed
King Room (47)
Viewed
Pool (21)
Viewed
Dining (14)
Viewed
The Hotel (17)
Viewed
Two Double Beds Room (41)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (91)
Viewed
Dining (10)
Viewed
Hotel & Grounds (19)
Viewed
Room/Suite (29)
Viewed
Business Centre/Function Rooms (14)
Viewed
Pool/Beach Area (7)
Viewed
Family/Play Areas (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Austin hotels
1.8 km away
Holiday Inn Express & Suites Austin Downtown - University
1.3 km away
Extended Stay America - Austin - Downtown - Town Lake
2.1 km away
BEST WESTERN PLUS Austin City Hotel
Show Prices
Show Prices
Show Prices
1.2 km away
Radisson Hotel & Suites Austin Downtown
1.1 km away
Embassy Suites by Hilton Austin - Downtown/Town Lake
1.3 km away
Hilton Garden Inn Austin Downtown/Convention Center
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Live Music Capital of the World!Stay at Austin s Holiday Inn Town Lake and experience the comfort of 321 guest rooms, most overlooking Austin s scenic Hike & Bike trail and Lady Bird Lake, plus 3400 sq. ft. of flexible meeting/banquet space. A 100% smoke free facility, we are centrally located on IH35 & Lady Bird Lake and offer complimentary shuttle service (based upon availability) to Austin downtown s major attractions such as Texas State Capitol, Austin Convention Center, the University of Texas, the world famous Sixth Street/Warehouse Entertainment Districts offering local favorite bands, clubs & restaurants, and Bergstrom International Airport (AUS).The Holiday Inn Town Lake captures Austin s unique flavor and atmosphere, with bike, Segway and kayak rentals in the lobby, complimentary media room offering free blockbuster movies, free Wi-Fi and complimentary garage and surface lot parking. Serving breakfast, lunch, and dinner, our Pecan Tree Restaurant offers casual dining at affordable prices and enjoy your favorite beverage and appetizer in our Tavern Lounge and view one of our three large flat screen TVs! Re-energize in our 24 hour exercise facility and outdoor heated roof top pool, which is the perfect place in Austin to enjoy a burnt orange Austin sunset! The Holiday Inn Austin Town Lake offers lots of services but our focus is to create a memorable experience at a reasonable price. Welcome to Austin and welcome to the Holiday Inn Town Lake! ... more   less 

Additional Information about Holiday Inn Austin-Town Lake

Address: 20 North IH-35, Austin, TX 78701
Region: United States > Texas > Austin
Price Range: RM646 - RM1,328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Austin-Town Lake 3*
Number of rooms: 322
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Cheap Tickets, Travelocity, Priceline and Hotels.com so you can book your Holiday Inn Austin-Town Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Austin Town Lake Hotel Austin
Austin Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Austin-Town Lake staff and other travellers.
15 questions
Ask a question

See all questions (15)

Questions? Get answers from Holiday Inn Austin-Town Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for a room on a higher floor with a lake view”
 of 5 bubbles 804raem, 13 Dec 2016 | Read review
“Rooms that face the lake have a nice view”
 of 5 bubbles GreenMan305, 1 Dec 2016 | Read review
“Get a Lake view room”
 of 5 bubbles Ahmed-Manara, 9 Nov 2016 | Read review
“Ask for a water view”
 of 5 bubbles Y5205GNdavem, 1 Nov 2016 | Read review
“Need a high floor to minimize the highway noise.”
 of 5 bubbles candl20, 26 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay