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Residence Inn Austin Downtown/Convention Center

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#40 of 200 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
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Residence Inn Austin Downtown\/Convention Center
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407 Reviews from our TripAdvisor Community

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Showing 403: English reviews
New Jersey
Reviewed yesterday NEW

Residence Inn was perfectly located in the heart of downtown. Staff at front desk was very helpful and nice. Housekeeping was great. Clean rooms. A lot to choose from for Breakfast. The walls are thin, so when there was a lot of noise from the next room, I asked to be switched, and the person at the front desk, honored...

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Helpful?
Thank NewJerseyFunTraveler
Reviewed 2 weeks ago via mobile

Hotel is in walking distance from 6th. Street. Also hotel had a hot breakfast in the morning for the guest. You do have to pay a parking rate of $35 a night but it beats trying to have to find parking downtown. Hotel also has free wifi and clean rooms with self controlled Heating and AC.

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Helpful?
Thank D'Lexius S
Andy Z, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Thank you for your review. It is great to read that our location made it easy and convenient for your travels and to the numerous attractions in Austin. Thank you for your helpful feedback, we hope to have a future opportunity to welcome you back again.

Reviewed 3 weeks ago

This was a very nice hotel. The hotel staff was very courteous. The decor was beautiful. The room was very clean and spacious. Very nice restaurant (Champions) on the premises. And if you like coffee, Starbucks was also located on the premises. Dining and shopping are within walking distance of the hotel. I would recommend this hotel.

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Helpful?
Thank Jim W
Andy Z, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Thank you for your review. I appreciate the kind words about our hotel. I know you have many lodging options, and I am glad you chose us. We hope to see you again soon!

Sydney, Australia
Reviewed 3 weeks ago

The location was spot on, it's an easy 5-7min walk to the Captiol building and 2 minutes to 6th street. Breakfast was included in my room rate and there was plenty of choice available at the buffet. The room was a good size and included a small kitchen with a full size fridge. My only criticism is standard check in...

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Helpful?
Thank TMF73
Andy Z, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Thank you for your review. We know that you have many lodging options and we are thrilled you chose us. We greatly appreciate that you took the time to share your feedback. We look forward to seeing you again on your next visit.

Terra Ceia, Florida
Reviewed 3 weeks ago

My spouse and adult daughter were in town for one night just to check out 6th Street and Congress Avenue.This hotel was perfect because it was all within walking distance.We were given a two bedroom two bath corner unit with a nice view. We could watch TV and function in the living area while our daughter slept in. Very comfortable...

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Helpful?
Thank caseymorgan
Andy Z, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Thank you for your review. I apologize that it got a little noisy as the bars closed on 6th Steet. I appreciate the kind words about our hotel. I know you have many lodging options, and I am glad you chose us. My team truly cares about helping create a memorable time here in Chattanooga. We hope to see you...

Singapore, Singapore
Reviewed 29 October 2016

Stayed here for 2N on business, and was very thankful for the good service! We checked in pretty late, but the staff was very friendly and patient in helping us to check-in. She even took the initiative to convert 1 of the bookings to a 2RM suite, cancelling the other booking so we could save some monies. The suite turned...

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Helpful?
Thank Geraldine T
Calgary, Canada
Reviewed 14 October 2016 via mobile

We stayed here for 4 nights for ACL and were very happy with our choice! We decided to rent bikes instead of a car and took advantage of the free bike parking in the underground parking garage. We also took the bus to and from the airport (for only $1.75) and the drop off and pickup points are across the...

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Helpful?
Thank Stewartclan5
AustinGeneralManager, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Stewartclan5. Thanks for staying with us while in town for ACL! We appreciate your patronage and feedback. Take care,

Reviewed 11 October 2016 via mobile

Stayed here for the first time last week. Compared to the other downtown Austin hotels this one is just average. I only stayed here because I'm a Platinum member and all the other marriott and Spg properties were booked. Similar price as the Hilton but the Hilton is much nicer and their pet policy is only $50 instead of $100....

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Helpful?
Thank Janet G
AustinGeneralManager, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Good day Janet G. I'm very so to hear that valet did not take good care during your stay and for the weird tapping noise on the air vent. I understand your frustrations but hope you will give us another try in the future,

Navarre, Florida
Reviewed 10 October 2016 via mobile

Our room keys didn't work several times and on our 2nd night we were told that our room was booked with another guest whom I've never met. Thankfully the individual wasn't waiting for me in my room lol. Having said all that, the staff made up for it and honestly tried their best to fix the situation and they did....

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Helpful?
Thank Mags boy S
AustinGeneralManager, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Hi Mags boy S. Thank you for your compliments of the staff and location. I am sorry you encountered reservation challenges. We will hope to see you again in the future,

Reviewed 6 October 2016

We were upgraded from a courtyard room to a residence inn room with a kitchen, which was pretty awesome since we always brought back leftover food. Our room was clean and the location was great for night time partying downtown. My only reason for giving this hotel 4/5 stars was that they messed up my bill twice. The first time...

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Helpful?
Thank Kiran R
AustinGeneralManager, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Hello Kiran R. Thank you for taking time to share this feedback. I am glad you enjoyed the hotel yet disappointed that we messed your bill up. Hopefully you will give us another try when you return to Austin. Have a great day!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly-remodeled Residence Inn Austin Downtown/Convention center is in the heart of downtown adjacent to the Convention center and within walking distance of the famed 6th Street and Warehouse Entertainment District. Guests love this ideal location with easy access to all of Austin’s favorite destinations including the State Capitol and the University of Texas. The remodeled lobby features trendy designs and comfortable seating areas in the Gatehouse that are perfect to catch up with family and friends. Guests also love the onsite dining options including Champions Sports Bar & Restaurants serving over 25 draft beers as you watch the big game on their 24 HD TVs, and also the Starbucks Café which offers delicious sandwiches, pastries, and their signature coffee. The renovated, apartment-stryle Guest rooms are 50% larger than a standard hotel guest room and offer luxury Queen beds, flat-screen TVs, separate living and dining areas, and full kitchens with refrigerators, stovetops, and microwaves. Guests enjoy free WiFi, an indoor pool, and rooftop terrace offering stunning downtown Austin views. ... more   less 

Additional Information about Residence Inn Austin Downtown/Convention Center

Address: 300 E 4th St, Austin, TX 78701-3612
Region: United States > Texas > Austin
Price Range: RM656 - RM1,534 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Residence Inn Austin Downtown/Convention Center 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Residence Inn Austin Downtown / Hotel Austin
Austin Residence Inn
Hotel Style:
#8 Green Hotel in Austin
#23 Business Hotel in Austin
#24 Romantic Hotel in Austin
#33 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Austin Downtown/Convention Center staff and other travellers.
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Questions? Get answers from Residence Inn Austin Downtown/Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites were great”
 of 5 bubbles caseymorgan, 15 Nov 2016 | Read review
“Ask for a room not close to the street if you want a quiet spot.”
 of 5 bubbles Lafayette1, 26 Sep 2016 | Read review
“High floor away from the elevators”
 of 5 bubbles RobertSummers, 27 Aug 2016 | Read review
“Go for a higher floor. No really good views of anything but the city.”
 of 5 bubbles davidtK4291RC, 14 Aug 2016 | Read review
“Ask for corner room”
 of 5 bubbles BalletMamaSeattle, 9 Aug 2016 | Read review
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