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Doubletree by Hilton Hotel Austin

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#58 of 197 Hotels in Austin
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Doubletree by Hilton Hotel Austin
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1,181 Reviews from our TripAdvisor Community

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Showing 1,170: English reviews
Costa Mesa, California
Reviewed 1 May 2016

I understand this hotel recently received a face lift and the lobby looks very nice now. The interior room hallways are still a bit dated, but the rooms themselves are comfortable enough with standard amenities...except mini-fridges. You can get one delivered to your room, but in my experience they take forever to cool down and never really get the job...

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Helpful?
Thank kriznisty
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear kriznisty, Thank you for the recent review that you posted on TripAdvisor. We definitely appreciate the valuable feedback and the great comments on the remodel of the property. Our proximity to Downtown and central location make us a wonderful option here in Austin; outside of the congestion and easily accessible to all areas of the city. Once again thank...

houston, United States
Reviewed 29 April 2016

Stayed at hotel several months ago, absolute nightmare, under construction & staff uncaring of issues. Room was dirty (sheets, carpet) and general public areas were in disrepair due to construction. Much better this time. Front desk staff was upbeat & professional, room clean and public areas looking much better.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Paul D L
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Paul D L, First of all I would like to thank you for returning to the hotel and giving us another opportunity after your previous stay. As we wind down the renovations we have been able to get back to doing what we do best, and that is taking care of our guests. The team is so proud of...

Dallas, Texas
Reviewed 27 April 2016 via mobile

The hotel itself appears to be undergoing several renovation projects. The rooms are nice with beds that are truly sublime. The staff is extremely helpful and nice. The restaurant/bar on the premises is also good! I hope the renovation includes a future paint job of the corridors as the high gloss yellow paint is dated and not very attractive. The...

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Helpful?
Thank Jay S
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Jay S, Thank you for taking time to share your feedback about your recent stay at the hotel. I am glad that you enjoyed the guestrooms and of course our wonderful beds. Our new restaurant and bar concept, Texture food and drink is receiving great reviews so I will pass along your comments to the team. Thank you for...

Houston, Texas
Reviewed 27 April 2016

It is a very convenient location, renovations at the lobby are great. Breakfast service is not great, they have the same menu every day. Rooms are well ventilated and illuminated. Great customer service

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Helpful?
Thank Carolina U
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Carolina U, Thank you for taking time to post a review about your recent stay at the Doubletree by Hilton Austin. We do pride ourselves on our customer service and work very closely with the team to ensure that we are delivering an exceptional experience for our guests every time. I apologize for your breakfast experience and I will...

karnes city, United States
Reviewed 26 April 2016

The staff is very helpful..rooms are very comfortable and clean. I definitely would return and recommend the Hotel to friends. The restaurant offers a wide variety of meals for breakfast, lunch and dinner. The meeting rooms are spacious and comfortable with internet access

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Roel E S
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Roel E S, It appears from your review that you had the opportunity to take in all that the hotel has to offer and that you had a great experience overall. We always appreciate any recommendation and appreciate the great feedback on your visit. We look forward to hosting you the next time you are in the Austin area....

San Antonio, Texas
Reviewed 25 April 2016

We came to this doubletree for the weekend for a festival and we had a great experience. The hotel was beautiful, I loved the atrium in the middle of it all. The rooms were big and clean and I guess they were a fair price but could be cheaper. The staff were very nice and we loved the complimentary cookies.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Mangolimeade
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Mangolimeade, Thank you for taking time to post a wonderful review of your recent visit to the Doubletree and thank you for your kind words about the property and the hotel team. The newly updated lobby area really does make a great first impression and of course the Doubletree Cookies are the icing on the cake for many of...

Fort Worth, Texas
Reviewed 24 April 2016

Property is beautiful from outside, but rooms are out of date. AC didn't blow cold enough either. Probably won't return. Location is good due to the fact that it's right off the highway. Good restaurants within walking distance.

Review collected in partnership with DoubleTree by Hilton
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Thank elliottb458
Boston area, United States
Reviewed 24 April 2016

Renovations were not complete until staff however the hotel staff was very good and the breakfast was very good the room was exceptional however the bed was too soft and the pillows were two songs seem to be overused

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Robert W
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Robert W, Thank you for taking the time to post a review about your recent stay at the Doubletree by Hilton Austin. I appreciate the kind words about our staff and I have discussed your concerns regarding the beds and pillows with our Housekeeping team. I hope that when you are next in the Austin area you will stay...

Seattle WA
Reviewed 23 April 2016 via mobile

Where to start? This place does not live up to Hilton Standards by any means. I flew in late and had preordered food and beverages to be brought to my room on the Hilton App which was confirmed. When I got to the hotel and asked the front desk about it they said to call the bar. After several attempts...

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1Thank TikiTravels
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear TikiTravels, I would first like to apologize for the series of issues that you experienced at the Doubletree. This is definitely not how we like for our guests to remember their stay and I can certainly understand the frustration that you feel. I have discussed this with the departments in question so that we prevent these occurrences from happening...

San Antonio, Texas
Reviewed 23 April 2016 via mobile

This hotel is older however, the rooms were quiet and beds were extremely comfortable. Our bathroom had ceiling damage but it was overall a mediocre experience. If they fixed a few cosmetic things it would really help my rating. The food in the restaurant was good at the breakfast buffet and the service was great.

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Helpful?
Thank bamagal92
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear bamagal92, Thank you for taking time to complete a review of your recent stay at the Doubletree by Hilton Austin. I apologize for the cosmetic issues that you experienced and we are working to ensure that all areas of the property meet the expectations of our guests. I am glad to hear that you were pleased with the service...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel Austin, centrally located at the intersection of IH-35 North and Highway 290 East. Situated between the downtown business district and the Austin Arboretum, the DoubleTree by Hilton Hotel Austin is just 20 minutes from Austin Bergstrom International Airport and five minutes from downtown Austin. Our elegant Spanish Colonial-style hotel is minutes from the best shopping, dining and entertainment Austin has to offer. ... more   less 

Additional Information about Doubletree by Hilton Hotel Austin

Address: 6505 N Interstate 35, Austin, TX 78752-4346
Region: United States > Texas > Austin
Price Range: RM604 - RM1,279 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Austin 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Doubletree By Hilton Austin Hotel Austin
Doubletree Austin
Austin Doubletree
Hotel Style:
#20 Green Hotel in Austin
#41 Business Hotel in Austin
#46 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Austin staff and other travellers.
5 questions
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San Jose, California
4 months ago
over a year ago
Moody, Texas
over a year ago

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Questions? Get answers from Doubletree by Hilton Hotel Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the highway facing (you'll hear the traffic)”
 of 5 bubbles AlexHuart, 14 Feb 2017 | Read review
“Request a room with iews of interior courtyard and pool”
 of 5 bubbles 421stevei, 18 Jan 2017 | Read review
“All rooms are fine that I have been exposed to, except maybe the ones on the inside porch level.”
 of 5 bubbles Manousso, 28 Dec 2016 | Read review
“exec rooms are nice a spacious.”
 of 5 bubbles charlesd503, 29 Nov 2016 | Read review
“Floor 3 or 4 for HHonors; 6 is top of building”
 of 5 bubbles davidhO9904JZ, 16 Nov 2016 | Read review
5 of 5