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DoubleTree by Hilton Hotel Austin Northwest Arboretum

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Traveller (67)
Room & Suite (21)
Dining (3)
Overview
  • Excellent49%
  • Very good26%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“double tree”(26 reviews)
“front desk”(55 reviews)
“holiday inn”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Austin Northwest Arboretum
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Austin Northwest Arboretum
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (549)
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542 results
Traveller rating
251
144
82
40
25
Traveller type
Time of year
LanguageEnglish
251
144
82
40
25
Show reviews that mention
All reviewsdouble treefront deskholiday innmile radiuseasy accessroom servicebed was very comfortablebusiness tripshuttle servicewould stay againbusiness centerlocation is greatfitness centergreat roomvery nice hotellobbyarboretum
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1 - 5 of 542 reviews
Reviewed today via mobile

This hotel was nice and clean. Walls are kinda thin. Not as quiet as other hotels. Okay, since it was mostly evening check in. I could hear Tv in a different room.This may be that it’s an older building. I could hear water facets louder...More

Thank Sylvia D
Hotel's Favourite
Reviewed 5 March 2018 via mobile

I was staying at this hotel for 2 nights during business visit in Austin. The guys Darrel & Frank at the front desk greeted me and made my check-in flawless & super pleasant; answered ALL my questions about the hotel & the city in general!...More

Thank Firefoxusa
Response from Frank J, Manager at DoubleTree by Hilton Hotel Austin Northwest ArboretumResponded 6 March 2018

Firefoxusa, Thanks for the name shout-outs and this amazing 5-star review!! I remember you and that warm smile you had as soon as you stepped through our front doors. Your welcoming personality and happy spirit definitely impressed us as well! I am delighted we were...More

Reviewed yesterday

First rate hotel in a difficult to locate area because of the highways. Excellent staff. A complimentary continental breakfast would be a nice touch . Due to the layout of the property parking can be a challenge

Review collected in partnership with DoubleTree by Hilton
Thank Travelsam4
Reviewed yesterday

I stayed here frequently on business trips to North Austin and would recommend this location. The rooms are nice, the beds comfortable and the decor modern. The easy chair and ottoman are also a nice addition. The rooms that faced the inside atrium were quieter...More

Thank jy8s
Response from Frank J, Manager at DoubleTree by Hilton Hotel Austin Northwest ArboretumResponded yesterday

JY8S, Thanks for the amazing 4-star review! It is our duty and honor to ensure each guests are happy during their stay and even when they are departing. I am very delighted that the staff here always treats you like family. Lastly, thanks for taking...More

Reviewed 5 days ago

It was not a good stay. Breakfast was good. Bath room is not good. Room is okay but not for the price I paid.parking horrible and keep searching for the spot. Not good customer service. Will never stay in this hoel again . They need...More

Review collected in partnership with DoubleTree by Hilton
Thank ArvindI I
Response from Frank J, Manager at DoubleTree by Hilton Hotel Austin Northwest ArboretumResponded 4 days ago

Arvindl I, Thank you for your feedback on your stay. We're disappointed that we didn't provide you with a better experience. Your comments will help us as we continually work to improve our guest experience and have been shared with our executive team. We wish...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$114 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in Austin
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$114 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in Austin
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Add Photo Photos
Traveller (67)
Room & Suite (21)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Travelertx01
13 March 2018|
AnswerShow all 3 answers
Response from Frank J | Property representative |
Breakfast is only included for Gold and Diamond members with Hilton Honors, Corporate Accounts that have breakfast included in their rate, or groups in house that booked with breakfast included. Continental buffet... More
1
Vote
azeleal2013
27 February 2016|
Answer
Response from MiamiLouH | Reviewed this property |
Try EddieV's Arboretum, Chez Zee and Siena Toscana all within a 10 minute drive. All reviewed on here as well
0
Votes
abd5281
4 July 2015|
AnswerShow all 2 answers
Response from Frank J | Property representative |
Our hotel currently offers transportation service within 4 miles of the hotel which include two main shopping areas – The Domain and The Arboretum – which combined have a total of over 150 stores and restaurants. At this... More
0
Votes
Room Tips
"A regular king bed room is fine"
Read review
"Avoid rooms overlooking the bar."
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"Elevator in side was not functional, there is center Elevator and away from Hwy is good room."
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"Stay away from the rooms surrounding the central restaurant and bar space. You can hear EVERYTHING!"
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