We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

DoubleTree by Hilton Hotel Austin Northwest Arboretum

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
DoubleTree by Hilton Hotel Austin Northwest Arboretum
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

371 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 365: English reviews
Start your review of DoubleTree by Hilton Hotel Austin Northwest Arboretum
 Click to rate
San Antonio, United States
Reviewed yesterday NEW

A quiet Doubletree with updated rooms that were clean and quiet. Staff was very helpful and breakfast was good. I came in for 2 days to watch the World Golf Championship at Austin Country Club. It was convenient to that and I'd recommend it for any trips that are not centered only downtown.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank johnnE450NO
Houston, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We stayed here while visiting family in the area. The rooms are a good size and clean. Staff were pleasant and helpful. It had everything we needed for a comfortable stay. The location us great as it is haseasy access to both MOPAC, Hwy 183 and I-35. Loads of eating places close by and lots of shopping. Close to the...

 Report
Helpful?
Thank Limeylady77
About Hotel's Favourite Review
Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Limeylady77, We are absolutely thrilled that you had a comfortable stay and enjoyed our friendly staff and the convenience of our location. Thank you so much for staying with us and for the 5-star review! We hope you stay with us again the next time y'all are in town visiting family.

Reviewed 2 days ago NEW

Rates were up due to demand in the downtown area, but they were still too high given the location being a $20+ ride to get downtown via RideAustin (like Uber). The location was in a clean, safe area. The hotel was clean, and the staff was very friendly.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Allen K
Killeen, Texas
Reviewed 4 days ago NEW

They overchaged me and the lady i was spoke too was not even help me at all ( ara or era her name ) she just pissed off .... i just want my money back that all i ask and i need to wait for 10 days ????? Really ... tats ridiculous... i need my money back asap to pay...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank janilynb
Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Dear Janilynb, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. After reviewing your comments, I pulled up your most recent reservation and found that we only charged you a...

Colorado
Reviewed 1 week ago

I found this overall to be a solid Hotel. My bed was comfortable and the breakfast was good and complimentary for Diamond members. The fitness center was pretty good with cardio gear that all work the way I expected. It is an older property but has had some updates. The staff was generally excellent. I had interactions with room service,...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank TheSpear
Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

TheSpear, Thank you for choosing our hotel and for taking the time to share your experience. We are thrilled that you enjoyed your overall accommodations with us and received excellent customer service from our staff. We actively working to improve the lighting in a few of our guest rooms and greatly appreciate your feedback. We hope that you will visit...

San Antonio, Texas
Reviewed 1 week ago

The property is in a great location, however is a little outdated. Had a problem during my stay with the room location and had to call multiple times until the problem was resolved. Not a typical Hilton experience.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Mariana D
Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Mariana D, We are extremely disappointed to hear that you experienced multiple problems during your stay with your room location and very sorry that you had to call multiple times for our staff to resolve this issue for you. Thank you for your feedback. We will share your comments with our entire staff and utilize them to help improve our...

Atlanta, United States
Reviewed 1 week ago

The hotel is located in a good place close to the interchanges without being on top of them. Staff is very friendly and helpful. Always welcomed as coming in and remembered our names. Breakfast buffet is varied and fresh.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Andree G
Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Andree G, Thank you for the outstanding 5-star review on our hotel and staff. We greatly appreciate you staying with us and taking the time to leave us a wonderful recommendation. Our staff looks forward to welcoming you back again, Andree!

Houston, Texas
Reviewed 2 weeks ago

I arrived and was quickly greeted by friendly front desk. Check-in was fast. The room is very comfortable and clean. I will definitely return to this hotel. The bar is very modern and you can grab nice appetizers and drinks. Fitness center looks like it has good equipment but I did not use it. Check out was again very fast...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Terri W
Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Terry W, Thank you for choosing our hotel for your most recent visit to Austin. We are so happy that you received fast and friendly service throughout your stay and loved the additional amenities you received. We hope you choose us again the next time you're in Austin!

Omaha, NE
Reviewed 2 weeks ago via mobile

I stayed here for one night while in the Austin area for a business trip. When we arrived we were surprised to find a property that did not feel like other Doubletree properties, in fact it felt more like an Embassy Suites as it had an open atrium format. The property appeared to have been recently updated and they offered...

 Report
Helpful?
Thank Playa03
Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Playa03, We are thrilled that you loved our unique property and had the opportunity to partake in our managers reception while you were with us. Thank you for the 5-star review! We greatly appreciate it and look forward to welcoming you back!

Spring, Texas
Reviewed 2 weeks ago

I spent four nights and enjoyed all facets of the stay. Staff was very pleasant and available to handle any questions. Room was clean and comfortable-quiet too. I will stay there again planning to use the gym next time.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank nancykQ9129DJ
Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

NancykQ9129DJ, We are absolutely thrilled that you consider our hotel your home away from home. We certainly enjoyed having you and are very appreciative of you taking the time to leave us such wonderful compliments on our hotel and staff. We look forward to your next visit!

73 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (40)
Viewed
Room/Suite (9)
Viewed
Hotel & Grounds (12)
Viewed
View from Room (3)
Viewed
Dining (2)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Room/Suite (7)
Viewed
Business Centre/Function Rooms (3)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (2)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Austin hotels
Northwest Austin
Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area
Northwest Austin
HYATT house Austin / Arboretum
Northwest Austin
Courtyard Austin Northwest/Arboretum
Show Prices
Show Prices
Show Prices
Northwest Austin
Embassy Suites by Hilton Austin Arboretum
Northwest Austin
Staybridge Suites Austin Arboretum
Northwest Austin
Hilton Garden Inn Austin Northwest / Arboretum
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
A friendly welcome and warm chocolate chip cookie await you at the DoubleTree by Hilton Hotel Austin Northwest Arboretum. This stylish new hotel is near The Arboretum and The Domain malls and 15 minutes from downtown and the University of Texas at Austin. Reach Austin-Bergstrom International Airport in 25 minutes. Enjoy complimentary WiFi and complimentary shuttle service with your stay. Guest rooms feature modern decor with Austin flair, a mini-refrigerator and 42-inch HDTV. Business travelers will appreciate the laptop-sized safe, work desk and guest laundry room. Upgrade to a suite for a living room with sofa bed, dining area and adjoining rooms - perfect for a weekend at the SXSW festival. Start the day right at our self-service coffee bar. Visit The Overlook Restaurant and the Centre Lounge, serving American dishes and regional favorites for breakfast, lunch and dinner. Room service is available, and the Centre Lounge is open afternoons and evenings. Stop by the convenience shop for snacks and travel items. The outdoor pool and a fully equipped fitness center are peaceful places after a long day. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Austin Northwest Arboretum

Address: 8901 Business Park Dr, Austin, TX 78759-7440 (Formerly Holiday Inn Austin NW Plaza/Arboretum)
Region: United States > Texas > Austin
Price Range: RM536 - RM983 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Austin Northwest Arboretum 3*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Hotels.com and Priceline so you can book your DoubleTree by Hilton Hotel Austin Northwest Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
Austin Holiday Inn
Hotel Style:
#62 Business Hotel in Austin
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Austin Northwest Arboretum staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from DoubleTree by Hilton Hotel Austin Northwest Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel is well located alongside Hwy 183 and MOPAC making it easy to get around Austin. Lots of shopping and places to eat close by.”
 of 5 bubbles Limeylady77, 18 Mar 2017 | Read review
“A/C unit was loud, consider ear plugs if you're a light sleeper”
 of 5 bubbles 240isaiahs, 28 Feb 2017 | Read review
“Don't get a room with interior windows over the bar area!”
 of 5 bubbles AnnieW839, 25 Feb 2017 | Read review
“outside facing room if you need an early night sleep. inside facing room if sunlight is more of an issue.”
 of 5 bubbles charlesd503, 21 Dec 2016 | Read review
“North side rooms offer outside view while South side rooms overlook interior atrium.”
 of 5 bubbles Edge038, 21 Dec 2016 | Read review
5 of 5