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I booked the room with my wife and toddler, arrived there around 9 pm and check in.. Everything was ok until I dropped my backpack fell and when I picked it up I noticed that below the bed was dirty, and I mean no vacuum...More
Thank Roberto H
Response from Olga M, General Manager at La Quinta Inn Austin University AreaResponded 2 weeks ago
I am sorry to hear that your stay with us was not acceptable. Please know that we strive to ensure quality in each and every one of our rooms. I have looked into your reservation and it seems that your card was swiped...More
Nice rooms, friendly staff, easy access to the Interstate, and the amenities. Slept good. 15 minutes from downtown. Busy parking lot. The weather was nice.The fridge didn't have a freezer, but if you turn it all the way down, it'll freeze your soda.
Response from Olga M, General Manager at La Quinta Inn Austin University AreaResponded 23 October 2017
Thank you for your candid feedback. I'm glad that our location and our staff was able to make your stay enjoyable, although I can't take credit for the nice weather. We look forward to seeing you soon!
Next time I'm in Austin I will not stay at your hotel again, bad experience for our family. I have a rewards card that I didn't use, I think I will not ever use it again. My family didn't like the room or Facilty so...More
Review collected in partnership with La Quinta
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Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn Austin University AreaResponded 9 October 2017
Thank you so much for taking the time to give us your feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We are sorry to hear that you were...More
After driving for an hour after landing to find this place, it was not the cozy inexpensive "crash" we expected. This property is beyond old and dilapidated. The up side is, the air conditioning worked (1 star) and the sheets were clean, (I think?) (2...More
Thank Mary L
Response from Olga M, General Manager at La Quinta Inn Austin University AreaResponded 22 September 2017
Thank you for your candid feedback! I appreciate your time and am sorry to hear your experience with us was not what was expected. I will be sure to share your comments with our staff and please know this is not what we strive for....More
US$66 - US$192 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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