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La Quinta Inn Austin Oltorf

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La Quinta Inn Austin Oltorf
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326 Reviews from our TripAdvisor Community

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Showing 319: English reviews
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San Antonio, Texas
Reviewed 1 week ago

We had already checked into and out of one La Quinta further down the road so this was marginally a step up and we were so exhausted by this time we stayed but I should have gone with my gut feeling and left but we stayed. Good points: bed was soft. Shower had hot water when it wasn't scalding you...

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Helpful?
Thank 2texanstraveling
LQ0522GM, General Manager at La Quinta Inn Austin Oltorf, responded to this review

Thank you for taking the time to let us know about your recent visit to La Quinta Austin- Oltorf. Our apologies that we failed to meet your expectations during your stay. I will be addressing your concerns with our housekeeping and maintenance staff to ensure we provide a more acceptable experience for our guests relative to cleanliness and proper functioning...

Reviewed 1 week ago via mobile

The bed was comfortable and the linens were soft and clean. The vanity area of the bathroom is large, well lit, and one of the best features of the room. The location is very convenient to the convention center, 6th Street, the parks, and South Congress. The carpet is obviously older, but it was clean. There are plenty of outlets...

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Helpful?
Thank Eron L
LQ0522GM, General Manager at La Quinta Inn Austin Oltorf, responded to this review

Thank you for making us a part of your travels. We are glad that our location works great for your needs but it looks like we could have done more to make it a great stay. We will use your comments as a training opportunity for our staff so that we can better serve our guests. We hope to see...

Dallas, United States
Reviewed 2 weeks ago

Exterior was very dirty; poor breakfast place, right where people check in or out, not good; room staff incompetent and uncaring. Facility and room looked over-used. rebuild. Needs a restaurant and bar; at least a mini-bar in the rooms.

Review collected in partnership with La Quinta
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Helpful?
Thank benkO8508XU
LQ0522GM, General Manager at La Quinta Inn Austin Oltorf, responded to this review

Thank you for taking the time to share your thoughts. I am sorry that you experienced so many issues during your stay with us. We have had maintenance walking the property every morning and are working with our staff handling breakfast. We have used your comments as an opportunity to review our service standards with our staff. Thank you once...

Houston, United States
Reviewed 2 weeks ago

This place is super ghetto! Lol.. Omg we saw crack heads fighting.. Lol.. It was not real clean. It Looked like they just dusted off. The staff is nice they just work with low budget they have. I would never stay here again unless I need crack!!!

Review collected in partnership with La Quinta
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Helpful?
Thank normal82
LQ0522GM, General Manager at La Quinta Inn Austin Oltorf, responded to this review

Thank you for taking the time to share your thoughts. Please accept our sincerest apologies that not everything about your stay was satisfactory. I will use your feedback as a training opportunity for our staff to better serve our guests. Thank you once again normal82 and we look forward to seeing you in the future. Olga M. Assistant General Manager...

Santee, CA, United States
Reviewed 3 weeks ago

Exterior of the hotel was littered with all kinds of trash. Interior was not thoroughly clean. Breakfast area was not maintained well. I had to clean my own table in order to feel comfortable about eating there. Breakfast supplies were not maintained during the breakfast period. Rooms do not give a warm, welcoming feel - they have really old fixtures...

Review collected in partnership with La Quinta
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Helpful?
Thank Glen C
LQ0522GM, General Manager at La Quinta Inn Austin Oltorf, responded to this review

Thank you for making us part of your travel plans and for taking the time to share your experience here with us. We truly regret that we fell short of our service standards during your stay. I have used your comments as an opportunity to review our service standards with our staff. Thank you Glen C and we hope to...

San Antonio, Texas
Reviewed 3 weeks ago

I booked for two nights through Hotels.com, which turns out to be a front for Expedia. I paid on line. The hotel has a policy of putting a $75 hold on your credit card for the duration of your stay. When you check out, LaQuinta is supposed to take the hold off the card. When I checked out, I asked...

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Helpful?
Thank sunriseatcotulla
LQ0522GM, General Manager at La Quinta Inn Austin Oltorf, responded to this review

Thanks for the opportunity to respond to your concerns. It was a pleasure corresponding with you and we hope we answered all your questions. Feel free to reach out to us once again if you have any more questions. We hope you have an enjoyable day sunriseatcotulla and look forward to seeing you in the future. Olga M. Assistant General...

Pearland, Texas
Reviewed 3 weeks ago

The property is really dated. The breakfast buffet was pretty good, economical and close to the freeway. The toilet ran all night, the air conditioner was not working properly and after checking in the room, it was apparent that the room was not cleaned properly. Only stayed for one night. Will not recommend this facility at all.

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Helpful?
Thank PCH7276
LQ0522GM, General Manager at La Quinta Inn Austin Oltorf, responded to this review

Thank you for choosing La Quinta for your most recent travels to Austin and for sharing your experience. My apologies that the room did not meet your expectations. We strive to not just meet but to exceed the expectations of our guests and based on your feedback it is evident we failed with that endeavor. I have addressed your concerns...

Houston, United States
Reviewed 4 weeks ago

This hotel was a good value for the price in a good location. There was easy access to Austin convention center. Traffic outside was heavy but easy to access. The staff at the desk was very courteous and helpful.

Review collected in partnership with La Quinta
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Helpful?
Thank brobina
United States
Reviewed 5 weeks ago

I have a limited budget for travel, so this place is the best that I could afford. It is an older location with some lighting and plumbing problems. It does not have eggs, bacon, or biscuits as a choice for breakfast. It does not have a "happy hour". It's a good stopping place to sleep and be on your way.

Review collected in partnership with La Quinta
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Helpful?
Thank Roxanne M
Rusk, United States
Reviewed 17 February 2017

This hotel was nice in the sense that it was aging and there really wasn't much they could do for that, but was overall a decent experience. It may be time for an overhaul on the rooms, and I am not a huge fan of outside access hotels.

Review collected in partnership with La Quinta
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Thank 668taylorc

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service

Additional Information about La Quinta Inn Austin Oltorf

Address: 1603 E Oltorf St, Austin, TX 78741-3814
Region: United States > Texas > Austin > South Austin
Price Range: RM318 - RM998 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Austin Oltorf 2.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
La Quinta Inn Austin Oltorf Hotel Austin
Austin La Quinta
La Quinta Austin
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn Austin Oltorf staff and other travellers.
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Questions? Get answers from La Quinta Inn Austin Oltorf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at a different motel.”
 of 5 bubbles sunriseatcotulla, 8 Mar 2017 | Read review
“Stay off of first floor and away from the pool to avoid nasty dirty rooms.”
 of 5 bubbles scottaL7460BU, 17 Aug 2016 | Read review
“Ask for a room in the interior entrances building, they seem in better condition.”
 of 5 bubbles xplorers2, 12 Aug 2016 | Read review
“I highly recommend requesting an internal room.”
 of 5 bubbles NWaggoner, 1 Jul 2016 | Read review
“Consider another La Quinta if you really want to stay in one.”
 of 5 bubbles SandraM847, 4 Jun 2016 | Read review
5 of 5