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Austin Suites Hotel

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14 Reviews from our TripAdvisor Community

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Showing 14: English reviews
Reviewed 18 August 2015 via mobile

Stayed there for one night. I was asked to leave my credit card up front for security purposes. It was a prepaid card so I left it. I was awoken to find a charge to a porn site, and used wifi. Turned out guy at front desk Raul had used my card to buy some porn and somehow did the...

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4Thank magdak99
Arlington, Texas
Reviewed 29 July 2014

Disgusting. Dirty. Killed 3 bugs in Less than 7 hours. Ripped/cut up/stained curtains, stained and burned sheets, stained towels, rusted tub drain that fell out, pretty sure was bitten by bed bugs (makes me itch thinking about it), no deadbolt (very uncomfortable traveling as single woman). No wonder was asked to pay cash.

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4Thank Tiffany H
Reviewed 24 May 2014

I am going through a battle with homelessness. My family and I were referred to this hotel through a program so that we wouldn't have to sleep in the car. I am grateful for the opportunity, however I am confident that if the organization knew what they were paying for and the conditions of the hotel room, this place would...

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7Thank cee l
Reviewed 13 May 2014

The only reason I chose this place was because it was affordable. But I'd rather save money buy staying at the park and buying a tent. The lady at the front, was so disrespectful. It's evident she doesn't know much English.. but she acts like she doesn't understand. She was even on the phone speaking different tongues while helping me....

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5Thank Jonathan P
Reviewed 14 April 2014

Do not stay at this place, rooms are very dirty, Drug Dealer hanging, on the rails of 2nd and 3rd floor holering and waving at you to buy drugs. I was aprotched 3 times when going from room to car, drug dealers wanting to sell me drugs.This place is worst than living in gang run projects. ITS NOT SAFE. DO...

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2Thank Ray W
Austin
Reviewed 12 April 2014

I stay here everytime...the suites have huge walk in closets, large kitchen and separate living .room. you can't find anything for the price!!!! Its like an apartment with all bills paid!!! Have an open mind...I love this place!!!!

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1Thank shinook43
Houston, Texas
Reviewed 6 March 2013

DO NOT STAY AT THIS PLACE. This place is advertised as a hotel but it is more like a 4th ward apartment complex. You would be better off staying at a chain motel like Motel 6. They don't clean or vacuum the rooms. We walked in and the carpet and floors were dirty. There's no shampoo or conditioner - only...

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8Thank jho453
Austin, Texas, United States
Reviewed 28 February 2013

I think we would have been better sleeping on the street! The room was filthy, staff horrible and there were bugs in our room. We were scared to turn off the lights! I feel it is a health hazard for them to be open. Definately below average and you nowhere near get what you pay for.

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10Thank Jennifer S
Chicago, Illinois
Reviewed 27 February 2013

Mistakenly thought this was the hotel I had booked a reservation to, and went to the front office to inquire. I was completely turned off from the initial approach to the hotel. The exterior is deplorable, and the condition of the facilities are as rundown as the individuals operating the hotel. Upon walking up to the front of the main...

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5Thank ChristopherMa
Houston, Texas
Reviewed 20 November 2012

between our group we had 3 rooms. Were charged a LOT for the rooms because it was formula 1 weekend. The rooms on 3rd floor had dead crickets everywhere, the room on 2nd floor had an array of LIVE insects. beds were awful, sandpaper comforters, tiny lumpy pillows. Fridges didn't work, electrical sockets sparked when u plugged things in. Then...

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2Thank melissa m

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Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms

Additional Information about Austin Suites Hotel

Address: 8300 N Interstate 35, Austin, TX 78753-6437
Region: United States > Texas > Austin
Price Range: RM160 - RM223 (Based on Average Rates for a Standard Room)
Number of rooms: 141
Also Known As:
Austin Hotel Austin
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Questions & Answers

Questions? Get answers from Austin Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't know, just don't stay here.”
 of 5 bubbles 511jonathanp, 12 May 2014 | Read review
“DO not stay here, it is Drug dealer infested. Holoring at people when you go buy them, wanting you to buy drugs. Drive through drug and prostitution , hotel.”
 of 5 bubbles 210rayw, 13 Apr 2014 | Read review
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