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Sheraton Austin at the Capitol

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Traveller (220)
Room & Suite (94)
Dining (22)
Ratings and reviews
#117 of 207 Hotels in Austin
GreenLeaders Silver level
  • Excellent24%
  • Very good34%
  • Average26%
  • Poor10%
  • Terrible6%
Travellers talk about
“the club lounge”(47 reviews)
“weight room”(16 reviews)
“red river”(18 reviews)
View all reviews
What's included
Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
Bar/Lounge
Fitness centre
Concierge
Pets Allowed
Wheelchair Access
Business Centre
Dry Cleaning
Free Parking
3 Star Hotel
View all hotel information
Location and contact
701 E 11th St, Austin, TX 78701-2622
10.8 km to Austin-Bergstrom Intl Airport
42 restaurants are within a 0.5 km radius
1.2 km from Congress Avenue Bridge / Austin Bats
View nearby attractions and restaurants
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Reviews (1,048)
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1,028 results
Traveller rating
251
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278
112
67
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LanguageEnglish
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251
320
278
112
67
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All reviewsthe club loungeweight roomred riverwalking distanceself parkingsixth streetfront desk staffstate capitolhotel restaurantking bedlive musicconvention centerdowntownvaletbellmanutproximity
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1 - 5 of 1,028 reviews
Reviewed 1 week ago

I stayed for two nights. The room was decent, clean and spacious. The check in process was great. When I checked in it was early in the morning and no room was available. They took my phone number and called me when the room became...More

Thank Yusuf M
Response from Courtney S, Administrative Assistant at Sheraton Austin at the CapitolResponded 1 week ago

Hello Yusuf, Thank you for staying with us and sharing your feedback! We are happy to hear that our front desk team provided communication with you as to when your room was ready. We participate in the "Make A Green Choice" when opting for no...More

Reviewed 1 week ago

The staff at this hotel is very friendly, and provided great service. However, the hotel can use some TLC, especially the fitness room and pool area. I definitely will not be staying here when i return to Austin.More

Thank RonMia4
Response from Courtney S, Administrative Assistant at Sheraton Austin at the CapitolResponded 2 days ago

Thank you for your candid feedback, we are disappointed in hearing that the fitness center and the pool were not satisfactory. We will share this with our leadership team to ensure all staff pays extra attention to these common areas. We wish you well in...More

Reviewed 2 weeks ago via mobile

Had high hopes for the Sheraton on a very quick business trip. And was happy to pay more than normal for my stay to balance a hectic schedule. However I wasted my money, as the hotel was tired, out-dated and not value for the money...More

Thank Steve T
Response from Kyle J, Manager at Sheraton Austin at the CapitolResponded 1 week ago

We are sorry to learn that you were disappointed in your stay. We have shared your feedback with our leadership. We are in the final planning stages of a complete rooms renovation. If our service failed to overcome the needed renovations, we apologize. We wish...More

Reviewed 2 weeks ago via mobile

I stayed here for a conference. The people could not have been nicer. I somehow did not bring a phone charging cord with me. It only did they lend me one but they brought it to my room in a half a second. The food...More

Thank WinoElkGrove_Ca
Reviewed 3 weeks ago

Good spot for a conference of 150 to 250 people. Facilities worked well, location was agreeable. Staff were good to get along with. Nice to be able to hold entire event on one level close to amenities, catering was good. Outside yard with food trailer...More

Thank mpe2017
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$157 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Green Hotel in Austin
#63 Business Hotel in Austin
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$157 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Green Hotel in Austin
#63 Business Hotel in Austin
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (220)
Room & Suite (94)
Dining (22)
Pool & Beach (10)
Business Centre & Event Rooms (5)
Questions & Answers
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Jason131375
24 November 2017|
AnswerShow all 3 answers
Response from BM11375 | Reviewed this property |
Short walk, not bad.
0
Votes
Tracey W
18 May 2017|
AnswerShow all 5 answers
Response from Nathan B | Reviewed this property |
There is no shuttle, we used Wingz to get to/from the airport, and Fasten to get us around town when we needed to. Both are affordable, and most things are walking distance.
1
Vote
kscott108
7 May 2017|
AnswerShow all 3 answers
Response from jpDills | Reviewed this property |
Some in our group walked downtown and others decided to use RideAustin (a local non-profit version of Uber and Lyft). If you are biking, it should be no problem.
0
Votes
Room Tips
"Opt for higher level for better city view"
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"Ask for a room facing the capitol building."
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"Just ask for an upgrade. It doesn’t hurt to ask🙂"
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"Make sure room doesn't face the roof or the air conditioning system on the roof."
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