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Renaissance Austin Hotel

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Traveller (261)
Room & Suite (108)
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Overview
  • Excellent44%
  • Very good34%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“large atrium”(11 reviews)
“nice hotel”(57 reviews)
AMENITIES
Wifi
Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Renaissance Austin Hotel
Special Offer: Book Your Summer Escape
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Special Offer: Book Your Summer Escape
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (972)
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211 - 215 of 949 reviews
Reviewed 9 December 2016

The Marriott name conveys trust in the hotel. The property itself is nice, and the rooms are fine. We upgraded to a suite and soon realized the room was not getting warm when we adjusted the thermostat. Maintenance man came up with one of those...More

1  Thank Bryan S
Response from Brian L, Front Office Manager at Renaissance Austin HotelResponded 12 December 2016

Please accept our sincere apologies for your experience and know that this is not typical of our hotel. I see that by attempting to correct the issue you were experiencing, this unfortunately did not help overall. It is certainly incorrect that there are no noise...More

Reviewed 7 December 2016

I've stayed here before -- it never disappoints. from the friendly people outside to the people behind the front desk, I have always felt incredibly welcome. I'm a platinum member and enjoy the club floor amenities -- lounge is large and the food is nice....More

Thank justgivergrogs
Reviewed 2 December 2016 via mobile

I spend about 200 nights a year at hotels and this is consistently in my top 5. They have great service to go with superb ambiance. The rooms with a balcony facing the atrium are nice as you can enjoy the Christmas decorations on the...More

1  Thank vijay D
Reviewed 29 November 2016

I was here on a business trip and only stayed one night. I didn't have time to enjoy any of the amenities. The room was quiet and clean. The bed was comfortable. The staff were friendly. No complaints.

Thank Climb14ers
Reviewed 27 November 2016 via mobile

Had the Sunday brunch. Food was nothing special. There were 10 of us and the place was dead. They added 19% for tip because of the size of our party, which I think is ridiculous. I am not European, I tip, but do not want...More

Thank IHATEHGVC
Response from Brian L, Front Office Manager at Renaissance Austin HotelResponded 30 November 2016

We appreciate you joining us for brunch but I'm sorry to hear about your experience with the presentation of the receipt. Our team adds gratuity to large parties for the convenience of our guests, but please always feel free to request this to be removed...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$164 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Austin
#42 Romantic Hotel in Austin
#56 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$164 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Austin
#42 Romantic Hotel in Austin
#56 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (261)
Room & Suite (108)
Pool & Beach (7)
Dining (5)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
sunlover
12 November 2017|
AnswerShow all 6 answers
Response from Jennifer F | Property representative |
Hi SunLover, we do have a shuttle at the Renaissance Austin that will gladly take you anywhere you need in a 5-mile radius and is available on a first come first serve basis. We look forward to welcoming you to Austin!
1
Vote
Maggie C
11 March 2017|
Answer
Response from Brian L | Property representative |
Hi there! Yes, we are a pet friendly hotel and welcome all dogs and cats regardless of breed or size. Please note that there is a $75.00 fee that is charged per room per stay for pets.
0
Votes
Maggie C
11 March 2017|
Answer
Response from Brian L | Property representative |
Hi there! Yes, we are a pet friendly hotel and welcome all dogs and cats regardless of breed or size. Please note that there is a $75.00 fee that is charged per room per stay for pets.
0
Votes
Room Tips
"Corner king"
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"The ninth floor has the club level if you are a Marriott member with status."
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"Ask for a hill country view and be nice"
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"corner suites are spacious."
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