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Comfort Suites

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194 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Virginia Beach, Virginia
Reviewed 2 May 2015

Hotel was clean, staff was very helpful. It was race week and we had to come to Abingdon due to a critical family illness. Kate, the General Manager, was very helpful in changing our reservation when closer lodging to the hospital became available. They made a very difficult time much easier. Would definitely recommend this hotel to others.

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Helpful?
1Thank Linda R
Kate M, Guest Relations Manager at Comfort Suites, responded to this review

I am glad that we were able to help in your difficult time. I do hope that when you return to Abingdon, you will join us here at the Comfort Suites again. Hopefully it will be under better circumstances next time.

Red Bank, New Jersey
Reviewed 28 April 2015

If you go to the choicehotels website, the advertised rate is $74 but then doesn't allow you to book the hotel (page not found). If you call choicehotels direct, the customer service agent complains the website never works but does not give you the online rate but wants to charge you the rate shown here on trip advisor and elsewhere.

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Helpful?
1Thank DeborahA5591
Kate M, Guest Relations Manager at Comfort Suites, responded to this review

I am very sorry that you had such a difficult time with your booking. I am not certain where it shows a $74.00 rate (which is a rate that is not part of our structure), but it is not at ChoiceHotels.com. Sometimes, different phishing web-sites will sell false advertise, but it is not related to the hotel or ChoiceHotels at...

Reviewed 1 April 2015

Clean hotel, polite, friendly and helpful staff. Rooms are clean and comfortable with high ceilings. Pool and whirlpool were fun. Free breakfast offered amazing variety from cold cereal and yogurt to waffles and sausage biscuits. Coffee is not bad. I'm Pretty picky, and I drank it. We enjoyed our stay.

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Helpful?
3Thank Justus008
Kate M, Guest Relations Manager at Comfort Suites, responded to this review

We are so happy that you enjoyed the hotel! It sounds like we succeeded in our goals of great guest service and a clean comfortable room for you and that makes us happy (as well as our guests!) Come back soon, we will make sure to have coffee ready for you!

Slidell, Louisiana
Reviewed 16 March 2015

Very nice hotel, excellent and friendly staff. Room was very comfortable and clean. All facilities were very clean and neat. Breakfast was very good with large selection and ample amounts. Location is convenient to the interstate. However, we did stop at the Comfort Inn first, which was only a short distance away. Staff at the Inn was very helpful and...

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Helpful?
1Thank C J x
Kate M, Guest Relations Manager at Comfort Suites, responded to this review

We are thrilled that you were happy with the hotel! We are conveniently located right off I-81 to make for an easy stop going north or south! We hope that you make the Comfort Suites your "home away from home" when traveling.

Arlington, VA
Reviewed 13 March 2015

We decided to stay in Abingdon - a charming town with lots to do - at the last minute. Hampton and HIE were booked so we wound up at Comfort Suites (not Comfort Inn) and it turned out to be a great choice. The room was large, 2 queen beds and divider separating the beds from a small sofa. Plenty...

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Helpful?
1Thank X-NYr
Kate M, Guest Relations Manager at Comfort Suites, responded to this review

We are so glad that you enjoyed so much of the hotel! We are thrilled that we hit the mark with you! Hopefully your good experience was enough to make you keep coming back!

Midlothian, VA, United States
Reviewed 24 February 2015

We found the facility to be very clean and the staff to be very friendly. The room was clean and spacious and in good repair. The location was quiet, yet very close to the interstate and local businesses. After staying at this location four times in two months, we wouldn't hesitate to visit again.

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1Thank Taylor G
Kate M, Guest Relations Manager at Comfort Suites, responded to this review

We are so glad that you were happy with the hotel and we hope that you return again in the very near future!

Wasilla, Alaska
Reviewed 5 January 2015

We did a quick overnight here while on a road trip. Rooms were big and comfy. The hotel was clean and in good repair. The location was convenient. Breakfast was typical hotel food... No complaints. I'd stay here again if I was ever in the area.

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Helpful?
Thank AKStafford
Kate M, Manager at Comfort Suites, responded to this review

We were glad that you stopped in to overnight with us and rest! We hope that you return soon to enjoy the hotel and rest if ever on a longjourney this way again!

Charlottesville, Virginia
Reviewed 30 December 2014

Our check in was quick and easy, as we had done the pre booking online. The front desk person was very nice, considerate, helpful and seemed as though he liked his job. There was a high school football team staying in the hotel, so he put us above them so we didn't have to hear them coming in and out,...

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Helpful?
Thank Nicky R
Kate M, Manager at Comfort Suites, responded to this review

We are so glad to see that you found the hotel comfortable and enjoyed our exceptional staff! We will be looking for you in the future in hopes that you do return!

Granite Falls, North Carolina
Reviewed 9 December 2014

We discovered this hotel 5 years ago...loved it then....love it now. Easy on/off I-81 at exit 14. Check-in was pleasant and quick thanks to "Marck". We were traveling with my son and his family and we were placed in connecting rooms without having to ask! Rooms were spacious, very clean, and well-stocked. Our housekeeper was so very nice. I love...

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Helpful?
Thank granitegal1977
Kate M, Manager at Comfort Suites, responded to this review

We are so glad that you enjoyed your stay and our friendly staff! Marck is an asset to the team that has been on board for seven years now! We are always thrilled when we have a valued guests that not inly enjoys the "whole" hotel but keeps coming back! We hope to see you again in the future and...

Pittsburgh, Pennsylvania
Reviewed 17 November 2014

Traveling North, we needed to stop for the night. As we did not have a stopping point in mind, we decided to stop when we got tired. As we have always been pleased with the Comfort chain, we called Comfort Suites and they were more than happy to assist us with 2 rooms. Rooms were clean, well furnished and comfortable....

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Helpful?
Thank LindaA123
Kate M, Manager at Comfort Suites, responded to this review

We are so glad that you got to unwind in our pool and hottub when you arrived! We are the only hotel in bingdon that can offer the indoor pool and we are glad it served you well! We hope that you come again to rest for the evening on your long journey!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Comfort Suites

Address: 1093 Ole Berry Drive, I-81 exit 14, Abingdon, VA 24210
Region: United States > Virginia > Abingdon
Price Range: RM490 - RM624 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Hotel Abingdon
Comfort Suites Abingdon
Abingdon Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose 2d floor in rear for maximum quiet.”
 of 5 bubbles jerrysZ8037QE, 14 Oct 2016 | Read review
“Check Choice Hotel website, then call property to see if you can get a better rate or room.”
 of 5 bubbles Hokie67, 12 Sep 2016 | Read review
“first floor”
 of 5 bubbles OldGolfer0, 11 Sep 2016 | Read review
“First floor room was really a large room with two queen beds, sofa, small refrain etc..”
 of 5 bubbles 418carolynm, 28 Aug 2016 | Read review
“Third floor with god elevator service”
 of 5 bubbles WER1436, 28 May 2016 | Read review
5 of 5