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Extended Stay America - Washington, D.C. - Alexandria - Landmark

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Extended Stay America - Washington, D.C. - Alexandria - Landmark
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102 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Alexandria - Landmark
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Showing 100: English reviews
Reviewed 11 April 2016 via mobile

This hotel was located behind a shopping plaza and many restaurant and stores nearby. We had a clean room but wasn't sure why no pots and pan weren't in the cabinets. Might be on request . But we drove to the closes Metro station and parked our car , and took the Metro into DC for our daily visit. We...

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Helpful?
Thank vicgmz
Friendsville, Md
Reviewed 7 April 2016 via mobile

Room was clean, new "wood" laminate flooring in bathroom and kitchen area, looked great. Grocery store very close to stock the fridge. Flat screen tv with lots of channels. Very quiet, didn't hear any noise from other rooms. Staff was friendly.

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Helpful?
Thank jessie_21531
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review

Thank you for taking the time to write a review of your stay. It’s great to read that you enjoyed our comfortable accommodations as well as our convenient location. I truly appreciate your comments regarding our friendly customer service! Thank you again for posting your review. I do hope that you will return to our hotel, or any of our...

New York City, New York
Reviewed 5 April 2016

Location:It seems so far away from the city. However with bus connections it takes 30-60 minutes from National Mall with general transportation. (Subway to Pentagon Station and bus to the hotel) If you take 29G -(Annandale) bus from Pentagon Station & Bus Bay it takes only 10 minutes to arrive at the hotel. On one side of the hotel there...

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Helpful?
Thank Yunus E
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review

It is so rewarding to read that you had a wonderful stay with us. Thank you for your comments. I truly appreciate your comments regarding our friendly customer service, convenient location, and our comfortable rooms. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Atlanta, Georgia
Reviewed 23 March 2016

This hotel is terrible. I think Fred Flintstone has a more comfortable bed and pillows. No towels in the bathroom, and didn't realize it until after I had taken a shower. It sure is awesome getting back after a long day of work, taking a shower, and dying yourself off with a freakin' hand towel. Comforter has yellow piss stains...

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Helpful?
Thank Scott K
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review

Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. To uphold our company’s high standards, I will make sure we are thoroughly inspecting our linens and properly stocking our rooms to ensure your experience...

Portland
Reviewed 23 March 2016

If you are a non-smoker, DO NOT STAY AT THIS HOTEL. Our supposedly non-smoking room reeked of cigarette smoke, as did the hallways and many public parts of the hotel. Most people who stay there are heavy smokers and it has just over-powered the hotel's efforts (if any) to keep non-smoking rooms. This is not the first time we have...

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Helpful?
Thank jimmaryPortland
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the smoke odors you experienced. As this hotel’s manager, I can assure you that I'm working closely with our housekeeping and front desk staff to ensure your...

Reviewed 19 February 2016 via mobile

What ever you do, don't waste your time, money or sanity staying in this hell hole! My mother and I fly here for me to have surgery at the near by hospital only to end up in a dirty room that reeked of smoke (even though it was none smoking) and a broken toilet that ran all night and wouldn't...

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Helpful?
Thank Heather M
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your stay was not to our company’s high standards. As this hotel’s manager, I can assure you that I have retrained our staff to ensure that we are responding to guest needs in a timely manner as well as thoroughly...

Locust Grove, Virginia
Reviewed 5 February 2016

This was a bad experience, the clerk had a heated argument with a customer while I stood there. I felt unsafe. The young man claimed someone stole $500 from him and he wanted to go into the mans room. The clerk said no and he didn't care if it was a million he couldn't let him in someone elses room...

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Helpful?
Thank Susan M
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. Please know that guest safety is our first priority, and I will be taking steps to ensure that each guest has a comfortable stay. I will also retrain our front desk...

Westport
Reviewed 14 November 2015 via mobile

The staff was extremely rude had no idea about anything going on, the beds were extremely uncomfortable. .. the hotel smelled like weed the air conditioning unit was so loud it wasn't even worth it to have it on, the towels were really hard and it was definitely not worth the money spent.

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Thank Laura P
Arrington, Virginia
Reviewed 4 November 2015 via mobile

The rooms are perfect the customer service by far best among all customer service. Salema, Bachir and AKI Have The Best Service EVER. Rooms are very clean staff is 5ge best. Location is the key. Room service is ubove the rest

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Thank T S
Berlin
Reviewed 7 September 2015

OK, it's a two-star hotel and you get what you pay for. But such a disappointment. From the incompetent and lengthy check-in and assignment to a room that was already occupied to the long wait for the miserable free "breakfast" to be replenished, this was an unhappy experience. The room I eventually landed in was darkly decorated and unpleasant. Thankfully...

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Helpful?
Thank Szymanowski
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review

I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that it took a long time to check you in and that you were not satisfied with the room appearance. Your comments were reviewed by the staff, and we will coach our team and...

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Near Extended Stay America - Washington, D.C. - Alexandria - Landmark

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Extended Stay America - Washington, D.C. - Alexandria - Landmark

Address: 205 North Breckinridge Place, Alexandria, VA 22312
Region: United States > Virginia > Alexandria
Price Range: RM371 - RM603 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Alexandria - Landmark 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America Alexandria Hotel Alexandria
Alexandria Extended Stay
Extended Stay Alexandria
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Alexandria - Landmark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only way is to check in and find out. Staff sure knows which room is good and bad.”
 of 5 bubbles James_Bond_Not_Not_7, 20 Aug 2016 | Read review
“Be polite & courteous to the staff”
 of 5 bubbles michaelmL2264CC, 3 Aug 2016 | Read review
“Stay elsewhere!”
 of 5 bubbles jimmaryPortland, 22 Mar 2016 | Read review
“Hotel is located in a quiet area, room given sb fine.”
 of 5 bubbles shearb2015, 21 Aug 2015 | Read review
“Great place to stay!”
 of 5 bubbles 134missyc, 3 Jun 2015 | Read review
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