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This review is from the perspective of an outsider coming in for a stay of over 3-4 weeks in US.
I expected this to be a good one but it was just an average.
Hotel outside view - Good
Vicinity - Good
Staff - Courteous...More
Full fridge, kitchen with microwave. Pet friendly. Breakfast to go starting at 6 am. Friendly staff. Nice closet. Fairly clean room. Nice workable room keys. Free wi-fi had a glitch for a time, but mostly good reception. Great value. Comfortable bed.More
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - LandmarkResponded 17 May 2016
Thank you so much for posting a review of our property. We appreciate you letting us know the issues you experienced with our Wi-Fi services. I will be sure to share your feedback with our service provider to ensure that everything is functioning properly. We...More
Rooms are often filled with smoke that are supposed to be non-smoking. Stains on carpets and in bathroom. Terrible customer service - people above me were making very loud noises at 4am - no answer at the front desk for several tries during the next...More
This hotel was located behind a shopping plaza and many restaurant and stores nearby. We had a clean room but wasn't sure why no pots and pan weren't in the cabinets. Might be on request . But we drove to the closes Metro station and...More
Room was clean, new "wood" laminate flooring in bathroom and kitchen area, looked great. Grocery store very close to stock the fridge. Flat screen tv with lots of channels. Very quiet, didn't hear any noise from other rooms. Staff was friendly.More
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - LandmarkResponded 19 April 2016
Thank you for taking the time to write a review of your stay. It’s great to read that you enjoyed our comfortable accommodations as well as our convenient location. I truly appreciate your comments regarding our friendly customer service! Thank you again for posting your...More