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Check in was good,nice staff person. I am a Gold member, stay often at Hilton, was Diamond for several years, now staying more at Marriott. My first room had a very strong smoking/tobacco smell. Moved to new room, where someone had used the toilet and...More
Response from Ralph P, General Manager at Hilton Alexandria Mark CenterResponded 10 August 2016
We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered with the unpleasant odor and housekeeping and we’re working with our team to ensure the situations don’t...More
Stayed 2 nights mid July for a work conference on the 29th floor in room 2905. The first night was problematic, the light wouldn't work and the cold water was hot. The room was not as clean as I would expect at a high level...More
This was a nice hotel. Friendly staff. Nice pool. Great restaurant. Comfy beds and pillows. Balcony was nice. Room service was not ridiculously priced and quick. Breakfast buffet left something to be desired, but can't argue with free.
Quiet. Hallways needed vacuuming - some trash in same places for four days. Registration staff hard to understand and not necessarily helpful. Restaurant slow and fairly small. Location OK for site seeing, bus station next door. Uber best way to travel out and in. Conference...More
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Currently staying here on the 28th floor and for the third night in a row, our entire floor smells like marijuana. Reported the problem to the manager and he confirmed this is a non smoking hotel! Been a huge disappointment and will still have three...More
1 Thank Amullen75
Response from Ralph P, General Manager at Hilton Alexandria Mark CenterResponded 8 August 2016
I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank...More
US$103 - US$264 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#16 Romantic Hotel in Alexandria
#22 Business Hotel in Alexandria
Number of rooms
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