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This Holiday Inn was a very reasonable place to stay in Alexandria. Easy access as there is a turn signal right in front of the hotel and easy to get to the local metro station. Comfortable bed and I liked the larger bottles of shampoo,...More
Response from Freddie G, Front Office Manager at Holiday Inn Express & Suites Alexandria-Fort BelvoirResponded 2 weeks ago
Thank you for taking the time to share with us in regards to your recent stay. We are thrilled to hear that you enjoyed your time with us and hope to have you back with us again in the future. We wish you well in...More
I checked into this hotel thinking that it would be OK, but it far exceeded my expectation. The room was very good, clean and conveniently located. But what really got my attention was the exceptional service of John Wickham, when I checked in at about...More
1 Thank DGBusinessTravel
Response from HolidayInnExpressAlx, General Manager at Holiday Inn Express & Suites Alexandria-Fort BelvoirResponded 19 February 2018
Thank you for your review! We will definitely share your comments with John and glad to hear he made you feel welcomed. We look forward to seeing you back in the near future.
I wouldn’t recommend this hotel. When I turned down my bed there was blood on the sheets and I had to call and have them changed. The side of the hotel that faces the interstates is extremely noisy and I had to change rooms. The...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Alexandria-Fort BelvoirResponded 4 weeks ago
Thank you so much for sharing your experience with our hotel. I am so sorry about the issues you had with the bed sheets, external noise, and our breakfast staff. We always aim to provide an exceptional stay for all of our guests...More
We spent a night there as part of our road trip but it was very clean, staff was very friendly, and the breakfast bar was nice and they let us take a couple of sandwiches to go for kids on the road. The only recommendation...More
Response from Freddie G, Front Office Manager at Holiday Inn Express & Suites Alexandria-Fort BelvoirResponded 6 March 2018
Thank you for your review! I am pleased to hear that you did enjoy your experience with our staff, and more specifically the breakfast attendants! I am more than happy to escalate your recommendation about the EV car charger to our management company, as that...More
Gave them the benefit of the doubt with 4 stars, since I couldn't give 3.5.
This is an average, average hotel, that with a little extra work could be a very good hotel.
Stayed here for one night, nice location, had no real problems, would...More
Response from Freddie G, Front Office Manager at Holiday Inn Express & Suites Alexandria-Fort BelvoirResponded 22 February 2018
Good Morning! Thank you for taking your time out to put in a review and let us know about your experience with us! I am very pleased to hear that you enjoyed your stay with us beside a few minor setbacks and would like to...More