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Hilton Alexandria Old Town

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Hilton Alexandria Old Town
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1,215 Reviews from our TripAdvisor Community

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Showing 1,197: English reviews
Los Angeles, United States
Reviewed 14 March 2016

Not a very good check in experience, distracted clerks but after that all was good. Close to public trans, many restaurant choices, historical locations, very good business meeting location, a bit pricey but it is the DC area. A very clean and nice hotel well situated for most any need, very good room staff.

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Helpful?
Thank Rusty M
Florian K, General Manager at Hilton Alexandria Old Town, responded to this review

Dear Rusty M, Thank you for staying with us and taking the time to write a review about your recent stay. We are glad to hear that the overall experience was good. I am sorry about the check in experience, this is certainly not typical and will certainly be addressed. We look forward to your next visit to the area....

Cherry Hill, New Jersey
Reviewed 13 March 2016 via mobile

Stayed one night for a business meeting. Great location to be able to walk old town Alexandria...lots of boutiques and restaurants to explore. Hotel is very nice; rooms very nice as well as free WiFi for Hilton honors members. I booked a room that also included free breakfast. Breakfast buffet in the lobby restaurant was very nice.

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Helpful?
Thank Scott A
Florian K, General Manager at Hilton Alexandria Old Town, responded to this review

Dear Scott A, Thank you for staying with us and taking the time to complete an online review about your experience. We are glad to hear that you had an enjoyable stay and we look forward welcoming you back in the future. Thank you for the excellent rating Florian

Calgary, Alberta
Reviewed 7 March 2016

This is a well located hotel in old town Alexandria. One can visit all the shopping sites on King Street and have access to the restaurants and roads out of the city. Service was helpful and I can attest to a good breakfast value.

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Helpful?
Thank pdz230
Florian K, General Manager at Hilton Alexandria Old Town, responded to this review

Dear pdz230, Thank you for staying with us and taking the time to complete an online review about your experience. We are glad to hear that it was to your satisfaction and we look forward welcoming you back in the future again. Most hospitably yours, Florian

Durham, United States
Reviewed 7 March 2016

Warm welcome, upgrade recognizing gold memberships, nice bar and breakfast area, with very busy Starbucks in center of lobby. Easy access to Old Town and many business offices. Would definitely stay again.

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Helpful?
Thank Laura W
Florian K, General Manager at Hilton Alexandria Old Town, responded to this review

Dear Laura W, Thank you so much for staying with us and taking the time to write an online review about your experience. We are happy to hear that your stay was satisfactory and planning to be back here again. Most hospitably yours, Florian

Troy, Michigan
Reviewed 6 March 2016 via mobile

Stayed at this Hotel for just 1 night. As a new Hilton Honors member I was pleasantly surprised when I checked in via the APP that it said congratulations you are being upgraded. Up graded to what? Room appeared to be like every other room with the exception of being right under the Elevator mechanism. I truly don't believe room...

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Helpful?
Thank tomgII
Florian K, General Manager at Hilton Alexandria Old Town, responded to this review

Dear tomg2, Thank you for staying with us and taking the time to complete an online review about your recent visit to the area. I am sorry to hear that your experience was not a better this time. We use our 7th floor rooms as an slight upgrade to our new members as their design is slightly different than the...

Atlanta, GA
Reviewed 6 March 2016

My family and I had a stop in Washington DC while on an east coast rd trip from Atlanta to the Jersey Shore. The Hilton Alexandria Old Town was a perfect choice. Parking was super easy; just follow the signs to an adjoining underground parking deck. Check-in was quick and easy as well. The room was clean and very spacious....

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Helpful?
Thank lactamom
Florian K, General Manager at Hilton Alexandria Old Town, responded to this review

Dear lactamom, Thank you for staying with us and taking the time to complete an online review about your experience. We are thrilled to earn your trust for future trips and looking forward welcoming you back to our property. Most hospitably yours, Florian

Mather, United States
Reviewed 4 March 2016

From the moment we stepped into the hotel the welcome was warm and friendly. The room was very spacious and the hotel offers many amenities. The location to the Metro and other transportation options is a real advantage when exploring Virginia and DC. The staff were outstanding and I could not recommend a better option for the price.

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Helpful?
Thank Robert R
Florian K, General Manager at Hilton Alexandria Old Town, responded to this review

Dear Robert R, Thank you for choosing Hilton Old Town for your accommodation needs. We are glad to hear that your experience was excellent. We also appreciate the excellent rating. We look forward welcoming you back in the future when your travel plans include DC Metro Area. most hospitably yours, Florian

Warminster, Pennsylvania, United States
Reviewed 2 March 2016

We arrived prior to check-in, but were placed in a room immediately. The staff were all very friendly and personable, and the breakfast was spectacular both mornings of our stay. The hotel is at a great location, with many King Street attractions within walking distance and a the Metro station literally right across the street front the front lobby door....

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Helpful?
Thank Tim T
Florian K, General Manager at Hilton Alexandria Old Town, responded to this review

Dear Tim T, Thank you for staying with us and taking the time to complete and online survey and the excellent rating. We are happy to hear your experience was excellent and we look forward to your next visit to the area. Most hospitably yours Florian

Lake Ridge, Virginia, United States
Reviewed 2 March 2016

I was the "guest of the day" and was upgraded to a magnificent room. It was clean and comfortable. The staff were friendly and outgoing. Excellent location in Old Town Alexandria. The Potomac is about a mile walk down King Street and it is next door to the DC metro. I would definitely stay there again.

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Helpful?
Thank Lynn P
Florian K, General Manager at Hilton Alexandria Old Town, responded to this review

Dear Lynn P, Thank you for choosing to stay with us and being our "Guest Of the Day". We are glad to hear that it was a surprise for you and you enjoyed the benefits. We look forward to your next trip to the area. Most hospitably yours, Florian

Indianapolis, Indiana
Reviewed 2 March 2016

They could have cared less that I was a Diamond level guest; in fact they never acknowledged it... I had to ask for my benefits! Service doesn't exist, and I felt like I was an intruder. They don't listen to your questions, tell you what they want you to hear; whether or not it is even what you asked! They...

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Helpful?
2Thank bowtieguy42605
Florian K, General Manager at Hilton Alexandria Old Town, responded to this review

Dear bowtieguy42605, Thank you for staying with us and taking the time to write a review about your experience. We strive to provide the best customer service a long with the best amenities to all of our guests and I am truly sorry to hear that your experience was not one of them. We hope that you will give us...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Convenient to Washington DC, the Hilton Alexandria Old Town is located on historic King Street in charming Old Town Alexandria, VA. Grab a cup of coffee at Starbucks, located in the lobby, before heading to the adjacent King Street Metro station to visit downtown Washington DC, Georgetown and Alexandria attractions. Take advantage of the onsite business center and Wi-Fi or squeeze in a workout at our fitness center. Enjoy a delicious meal at our KingStreet Tavern. ... more   less 

Additional Information about Hilton Alexandria Old Town

Address: 1767 King St, Alexandria, VA 22314-2720
Region: United States > Virginia > Alexandria
Price Range: RM422 - RM1,653 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Alexandria Old Town 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Hilton Alexandria Old Town Hotel Alexandria
Hilton Hotel Alexandria
Alexandria Hilton
Hotel Style:
#2 Luxury Hotel in Alexandria
#5 Romantic Hotel in Alexandria
#12 Business Hotel in Alexandria
#15 Family Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Alexandria Old Town staff and other travellers.
15 questions
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New York City, New York
7 months ago
Miami, Florida
3 months ago
new york
Fairfax, Virginia

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Questions? Get answers from Hilton Alexandria Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are the best”
 of 5 bubbles 274Michael, 20 Nov 2016 | Read review
“The corner rooms are nice and large, very quiet, even when overlooking the road and the metro. I loved the view!”
 of 5 bubbles wteare, 11 Nov 2016 | Read review
“The even number rooms are street side and may be noisy from the Metro.”
 of 5 bubbles MercuryChase, 10 Nov 2016 | Read review
“use the rail line to get into DC instead of driving.”
 of 5 bubbles Edge71, 26 Oct 2016 | Read review
“Great location for the metro.”
 of 5 bubbles MaceandMo, 11 Oct 2016 | Read review
5 of 5
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