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Comfort Inn Alexandria West - Landmark

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Comfort Inn Alexandria West - Landmark
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226 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Reviewed 18 September 2016 via mobile

I used to stay at this hotel years ago when visiting the DC area. It has been updated since I've been there. It's conveniently located off of 395, and a short ride to DC. They have IHOP in the lobby. They offer some type of voucher for breakfast, but I overslept and missed breakfast so I can't tell you how...

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Helpful?
Thank Steven B
Mlaluces, Front Office Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Thank you for your wonderful review. We are so glad you enjoyed staying with us and we look forward to serving you again. It is refreshing to hear our guest so pleased with our service. Please come again!

Elmwood Park, New Jersey
Reviewed 26 August 2016

After an eight hour drive from Savannah, GA we needed a place to stop for the night on our way back to NJ. After looking at the pictures online, we settled on this place. It was a huge mistake for this was quite possibly the worst hotel I've ever stayed in. It was absolutely the most disgusting place I've ever...

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Helpful?
Thank staceyfive
Mlaluces, Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Alexandria West - Landmark. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your room condition on your recent visit. I have shared your to ensure we handle these types of situations differently in the...

Denver, Colorado
Reviewed 14 August 2016

We stayed here with several family members for 5 nights in June. My husband and I got a king room with an adjoining queen room for the kids. The rooms were large and clean, although showing their age. Seven of us went down the the IHOP together every morning and we never had to wait for a table. There was...

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Helpful?
Thank Go_A5
Mlaluces, Manager at Comfort Inn Alexandria West - Landmark, responded to this review

I am glad to know that you would return to our hotel. There just seem to be a few things that concerns you during you visit. We will take note of these concerns and address them. Your feed back is greatly appreciated. We hope we see you again.

Cincinnati, Ohio
Reviewed 6 August 2016

It could have been better but overall it was okay. The rooms were clean and the staff was nice. We had a couple of problems. The first morning we got up to start our day with a shower and the shower did not work. It took maintenance 30 minutes to come and fix the shower. We returned from our outing...

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Helpful?
Thank msbbball
Mlaluces, Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Thank you for your feedback It seems that you did not fully enjoy your stay. We apologize for the inconvenience regarding the shower. Since you did enjoy the service and would like to return we would indeed love to see you again. Please feel free to call us ahead of time on your next visit so we can set a...

Midlothian, United States
Reviewed 31 July 2016

After traveling from New Jersey for 10 hours,we decided to stop and rest a few hours. We were traveling with our puppies and was very surprised and relieved to learn that Comfort Inn allows dogs. Room was very comfortable. Employee's were very helpful and friendly and facility was very clean.

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Helpful?
Thank Ruthie H
Mlaluces, Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Thank you so much for stopping by. I am glad we could provide you with such Comfort during your travels. Please stop by again when you take your next road trip!!

Ocala, Florida
Reviewed 15 July 2016 via mobile

We spent two nights at this Comfort Inn. The hotel was noisy at night with a lot of yelling by small children in the parking lot at 4:30 am. Don't know why. The second day they never cleaned the room. When I told them they just brought clean towels but did not make up the beds or clean the bathroom....

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Helpful?
Thank Divepatches
Mlaluces, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Reviewed 14 July 2016 via mobile

Been a business traveler for 45 years, but this has to be the worst hotel I've ever stayed in. The room, linen, air conditioning and the desk staff were terrible. We complained and got no help. Contacted customer service for Choice Hotel chain... Took 5 hours to get someone live, then as they were over seas we were told someone...

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Thank Seadog4867
Mlaluces, Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Dear guest, I do apologize for this. There are not enough words to describe how we feel hearing your story. It is unfortunate your stay was not enjoyable. This is the first time I am hearing this amount of issues all at once. I do wish I had the chance to meet with you before you departed. If there is...

Singapore, Singapore
Reviewed 10 July 2016

It is an enjoyable spot to stop. Receptionists were great,room size was average,but bed was great. They provide plenty of towels. Pool was small, but was deep enough to enjoy and there were enough lounge chairs and tables.There was a washer and dryer on each floor. Its close to I 95 and about a 10 minute drive to National Mall...

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Helpful?
Thank H M
Mlaluces, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Petal, Mississippi
Reviewed 2 July 2016 via mobile

This was a friendly and very clean. We arrived here and the receptionist told us about the sights, and about good places to eat. One of the great things about the Hotel is that it's attached to an IHOP. This IHOP stays open 24 hours a day, and you get complementary breakfast every morning....Its a good place to stay if...

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Helpful?
Thank Jmill112
Mlaluces, Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Dear guest, We are so happy that you so enjoyed our hotel. We adore feedback from our guest. Thank you for such an awesome review, Please come again!

Worcester
Reviewed 24 June 2016

Stayed at this hotel on a trip down south. Room was clean and comfortable. Elevator was not working well during our 3 night stay; at times, it did not work at all, sometimes one worked and not the other. We were on an upper floor, so this was a huge pain. Also, did not like the "free" breakfast arrangement with...

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Helpful?
Thank Joe D
Mlaluces, Front Office Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Dear Guest Our apologies for the inconvenience regarding the elevators. I am sure during your visit the agents may have mention that we where doing maintenance on one of our elevators. You'll be happy to know that it is indeed back up and running. We appreciate your patience with us. It is unfortunate that you were not pleased with our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Comfort Inn Landmark near Old Town AlexandriaThe smoke-free Comfort Inn® Landmark hotel in Alexandria, Virginia is off Interstate 395 and one mile from the Landmark Mall.We are close to popular attractions, like: •George Washington's Mount Vernon Estate & Gardens •John F. Kennedy Center for the Performing Arts •Fort Belvoir Army base •National Gallery of Art •Washington National CathedralThe Ronald Reagan Washington National Airport and the Washington Dulles International Airport are a short drive away.Additional points of interest nearby include: •National Zoo •Smithsonian Institution •Library of CongressVisitors will enjoy outdoor recreational activities like golfing, jogging, boating, fishing and horseback riding, all minutes away.Be sure to visit the 24-hour IHOP Restaurant located on the premises.Our amenities include: •Free coffee •Free local calls •Free shuttle service to the Van Dorn Metro stations •Free parking •Seasonal outdoor poolYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn Landmark the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!All guest rooms come equipped with coffee makers, safes, cable televisions, irons and ironing boards. For guest convenience, valet cleaning services are offered. The Comfort Inn Landmark hotel is your destination for hospitality and value when visiting the Alexandria, Virginia area. We look forward to serving you soon! ... more   less 

Additional Information about Comfort Inn Alexandria West - Landmark

Address: 6254 Duke St, Alexandria, VA 22312-2701
Region: United States > Virginia > Alexandria
Price Range: RM487 - RM881 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Alexandria West - Landmark 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Comfort Inn Landmark Hotel Alexandria
Landmark Comfort Inn
Comfort Inn Landmark Alexandria
Alexandria Comfort Inn
Comfort Inn Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Alexandria West - Landmark staff and other travellers.
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Questions? Get answers from Comfort Inn Alexandria West - Landmark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would ask for a room on an upper floor on the side of the hotel that does not face Duke Street.”
 of 5 bubbles WorldTravelerTWD, 18 Oct 2016 | Read review
“Higher floor is more quiet than ground floor”
  • A view from room
  • Vanity
  • Comfy bed
  • Clean tub
 of 5 bubbles LEEKIM1957, 12 Oct 2016 | Read review
“Ask for a room above the entrance which is away from the busy roads.”
 of 5 bubbles jej05, 1 Oct 2016 | Read review
“Don't book here is the best advice I can give.”
  • Not sure what this is.
  • This has never been dusted.
  • Wall plates.
  • This was just hanging there.
  • Random hair on the pillows too.
  • Doubt it's ever been vacuumed.
  • Random hairs in the sheets.
  • Not sure what this is, but I was afraid to find out.
 of 5 bubbles staceyfive, 26 Aug 2016 | Read review
“Don't skip the free IHOP breakfast!”
 of 5 bubbles mr_mcmunkee, 20 Jul 2016 | Read review
5 of 5