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Comfort Inn Alexandria West - Landmark

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226 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Haverhill, Massachusetts
Reviewed 14 May 2014

I stay in many many hotels in the course of a year and have stayed in this hotel the many times the last 3 years on ocassion due to my compay getting me a room there not through my choice. The Parking is HORRIBLE ! Several times I called the front desk only to be put on hold over 10...

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Helpful?
Thank jim a
Comfort_Inn_Landmark, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Dear Jim A, Thanks so much for taking the time to share details of your experience staying with us on your last visit to Alexandria. I apologize on behalf of my entire team for failing to meet your expectations in every way. We have met with my Front Desk team to review procedures in an effort to eliminate the challenges...

Philadelphia, Pennsylvania
Reviewed 13 April 2014

I actually booked a room at the days inn because of cheap price at the time. When I got there the front desk agent was really rude and unprofessional. I should have known I also paid for cheap service also.I was tired from traveling from philly and even misplaced some items. Next door was a Comfort Inn so I decided...

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Helpful?
Thank ckwilson0160
Comfort_Inn_Landmark, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Dear ckwilson0160, Thanks so much for taking the time to provide this valuable feedback about your recent stay at Comfort Inn Landmark. I am pleased to learn that Mathaba handled your arrival process above your expectations and I will ensure that she's aware of your feedback. We look forward to your next visit to the Washington, DC/Alexandria area. Regards, Ian...

Lewisville, North Carolina
Reviewed 2 April 2014

We were in Alexandria for the birth of our twin grandsons who decided to arrive before our reservation began. However, Nick, Rashid and other staff members were very accommodating and helped us with adjusting our reservations to fit the dates we actually would be in Alexandria. Then I stayed longer to help with the babies and had to change/adjust dates...

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Helpful?
1Thank jpwilliard
Comfort_Inn_Landmark, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Hello JPWillard, Our entire team is grateful for your summary of your experience during your recent stay at the Comfort Inn Landmark. As you clearly stated, Nick and Rashid are hospitality professionals who understands that our customers are the reason we are in business and meeting and exceeding your expectations is the focal point of our daily operation. I thank...

Lexington
Reviewed 26 March 2014

Had a Great stay here after very bad experience at Comfort Inn on VanDorn St,Alexandria. Staff very accomadating and ready to assist. Very friendly and recognized me as Diamond Elite member and did everything to make my stay comfortable. I am a traveling nurse and travel every week. Will be in this area on and oiff thoughout summer and will...

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Helpful?
Thank Denise O
Comfort_Inn_Landmark, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Hello Denise O, Thanks so much for sharing your feedback about your recent experience while staying at the Comfort Inn Landmark. Sorry to learn of your disappointment with service at another property in our city but I'm very pleased that my team was able to make the desired service recovery. Please stop by and see us when your travel plans...

New York City, New York
Reviewed 23 March 2014

People are so nice.. Mathaba at her lady sup were courteous & made it so easy for check-in as we came on the wrong date. Or shld i say booked the date wrong. Ihop is at the side, Kamaria greeted us with a nice smile & we had a tummy filling breakfast! Thanks guys for a great weekend!!!

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Thank Layasan
Comfort_Inn_Landmark, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Dear Layasan, Thanks for taking the time to share your recent experience at the Comfort Inn Landmark with our valued Trip advisor travel community. Your feedback confirms that our efforts to cultivate a service culture that is authentic, empathetic, and genuine starts on the very first day of training. Our service delivery team will be happy to learn that you're...

Fairfax, Virginia
Reviewed 22 March 2014

Great Place to stay. Very Clean. Well Maintained. Great Beds. Internet Service Works Great. Never a problem. Near the may Interstate highway to downtown DC. Close to nice Korean Restaurant with Gas Burners on every table for grilling meat dishes. Sushi Bar that is just outstanding. GREAT VALUE.

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Helpful?
Thank Ed C
Comfort_Inn_Landmark, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Dear Ed C, Thanks so much for sharing your experience at the Comfort Inn Landmark with the Trip Advisor travel community. As you clearly stated, our team has been working deligently in delivering service at or above our guests' expectations. This is above and beyond our owner's commitment to recent upgrades to the property that former guests requested and can...

Washington DC, District of Columbia
Reviewed 18 March 2014

I cannot recommend this hotel enough. For me what makes a hotel stand out is the customer service. The staff here are excellent. Nick Burke and Rashid Maududi went out of their way to make me feel comfortable and welcome. It was truly a home away from home. Everything else was in great condition and met all required standards. Very...

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Helpful?
Thank Dev G
Comfort_Inn_Landmark, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Hello Dev G, Thanks so much for making the time to share your feedback with us and the traveling public. We are certainly happy to get your confirmation that our efforts to provide you with service that exceeds your expectations are paying off. We are very proud of our staff and their commitment to making you feel like this is...

Omaha, Arkansas
Reviewed 26 February 2014

My room is very nice, clean, and comfortable, including the bed. And it's super quiet here. I get a free breakfast from IHOP each morning compliments of the hotel. The employees are terrific, very helpful. Overall, I'm happy here. The elevators turned me off though: they're slow, have broken lights, and are covered with wire brush marks from vandals. At...

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Helpful?
1Thank Jane S
Comfort_Inn_Landmark, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Hello Jane S., Thanks so much for taking the time to compile this response/feedback. I'm pleased to report that we've been delegently working with our WIFI vendor to correct the service interruption issues and they are in the process of replacing a piece of equipment today which should remedy the issue. I am pleased that our other services and facilities...

Orlando, Florida
Reviewed 25 February 2014

The hotel staff, decor, comfort, neatness was SUPER! I specially want to thank, Nick Burke, because he went out of his way to help two females in every way he could. Nick made our stay much more pleasant by going the extra "100" miles to help us. All the staff was very approachable, pleasant, courteous and helpful. Nick even went...

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1Thank Rubi R
Comfort_Inn_Landmark, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Hello Rubi R., It is rather refreshing to receive this level of favorability regarding our employees and services. This confirms that we are focusing on the right initiatives that focuses on satisfying and exceeding our guests' satisfaction. I have already shared your comments with Nick and thanked him for representing us well. We look forward to your next visit and...

Grand Rapids, Michigan
Reviewed 26 January 2014

I stayed in this hotel for several days on business. They were able to use a coupon that I had, and accomodate an Early Check-in by several hours. The last day of my stay, I had an unexpected Work call come up. I called the front desk at 10am and asked if I could stay a little later so i...

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1Thank Roxann2014
Comfort_Inn_Landmark, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Hello Roxanne 2014, Thank you for staying at the Comfort Inn Landmark and for makign the time to provide us with feedback about your stay. I have shared your comments with our staff and they are very appreciative of your recognition and very proud that their efforts are making a difference. We look forward to serving you in the furute...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Comfort Inn Landmark near Old Town AlexandriaThe smoke-free Comfort Inn® Landmark hotel in Alexandria, Virginia is off Interstate 395 and one mile from the Landmark Mall.We are close to popular attractions, like: •George Washington's Mount Vernon Estate & Gardens •John F. Kennedy Center for the Performing Arts •Fort Belvoir Army base •National Gallery of Art •Washington National CathedralThe Ronald Reagan Washington National Airport and the Washington Dulles International Airport are a short drive away.Additional points of interest nearby include: •National Zoo •Smithsonian Institution •Library of CongressVisitors will enjoy outdoor recreational activities like golfing, jogging, boating, fishing and horseback riding, all minutes away.Be sure to visit the 24-hour IHOP Restaurant located on the premises.Our amenities include: •Free coffee •Free local calls •Free shuttle service to the Van Dorn Metro stations •Free parking •Seasonal outdoor poolYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn Landmark the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!All guest rooms come equipped with coffee makers, safes, cable televisions, irons and ironing boards. For guest convenience, valet cleaning services are offered. The Comfort Inn Landmark hotel is your destination for hospitality and value when visiting the Alexandria, Virginia area. We look forward to serving you soon! ... more   less 

Additional Information about Comfort Inn Alexandria West - Landmark

Address: 6254 Duke St, Alexandria, VA 22312-2701
Region: United States > Virginia > Alexandria
Price Range: RM496 - RM882 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Alexandria West - Landmark 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Comfort Inn Landmark Hotel Alexandria
Landmark Comfort Inn
Comfort Inn Landmark Alexandria
Alexandria Comfort Inn
Comfort Inn Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Alexandria West - Landmark staff and other travellers.
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9 months ago
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Questions? Get answers from Comfort Inn Alexandria West - Landmark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would ask for a room on an upper floor on the side of the hotel that does not face Duke Street.”
 of 5 bubbles WorldTravelerTWD, 18 Oct 2016 | Read review
“Higher floor is more quiet than ground floor”
  • A view from room
  • Vanity
  • Comfy bed
  • Clean tub
 of 5 bubbles LEEKIM1957, 12 Oct 2016 | Read review
“Ask for a room above the entrance which is away from the busy roads.”
 of 5 bubbles jej05, 1 Oct 2016 | Read review
“Don't book here is the best advice I can give.”
  • Not sure what this is.
  • This has never been dusted.
  • Wall plates.
  • This was just hanging there.
  • Random hair on the pillows too.
  • Doubt it's ever been vacuumed.
  • Random hairs in the sheets.
  • Not sure what this is, but I was afraid to find out.
 of 5 bubbles staceyfive, 26 Aug 2016 | Read review
“Don't skip the free IHOP breakfast!”
 of 5 bubbles mr_mcmunkee, 20 Jul 2016 | Read review
5 of 5