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Comfort Inn & Suites Alexandria

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Traveller (69)
Room & Suite (62)
Dining (5)
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Overview
  • Excellent33%
  • Very good39%
  • Average17%
  • Poor3%
  • Terrible8%
Travellers talk about
“van dorn”(35 reviews)
“free shuttle”(44 reviews)
“metro station”(62 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
2 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (487)
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All reviewsvan dornfree shuttlemetro stationfront deskroom was cleanwafflesshuttle servicedc areafree breakfastking suiteoutdoor poolvisit dcwater pressurehot breakfastthe breakfast areafresh fruitstaff was very friendly and helpful
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21 - 25 of 471 reviews
Reviewed 15 September 2017

Very pleased. The room was clean, as was the rest of hotel. The complimentary breakfast was very good. The staff was pleasant. The ladies driving the shuttle to the Metro stop were friendly and gave us information on things we might want to see. The...More

Thank Nina F
Response from Mgmtteam, General Manager at Comfort Inn & Suites AlexandriaResponded 15 September 2017

We appreciate your taking time to let us know about your stay at our hotel and truly appreciate you kind comments about our staff and the hotel. As with all guest comments we will share this with the team but your comments will certainly act...More

Reviewed 12 September 2017 via mobile

I have travel 8 hours and I Checked in late the first room I get there is no water coming thru bathroom sink so they move me in different room the second room I found dirty wash cloth hanging on shower curtain and phone didn't...More

Thank Trishul0
Response from Mgmtteam, General Manager at Comfort Inn & Suites AlexandriaResponded 13 September 2017

I am very sorry that you were not happy with your experience at our hotel. I did check the first room you were assigned and I am sorry to disagree but there was water running at the bathroom sink. The flow was not as strong...More

Reviewed 11 September 2017

Stayed at the hotel while taking a class in Alexandria. Every employee I encountered had a smile on their face. Everyone was so pleasant and helpful. This hotel is in a great location right off Interstate 495. The room was clean and quiet. The shower...More

Thank Brian904
Response from Mgmtteam, General Manager at Comfort Inn & Suites AlexandriaResponded 12 September 2017

It is great to hear that you enjoyed your stay at our hotel while you were in town for your class. We appreciate your deciding to stay with us and hope you will return in the future. Thank you, Scott McEwan General Manager

Reviewed 7 September 2017

Good customer service from the moment I checked-in through breakfast(complimentary) and the house keeping staff. Hotel needs updating but was very clean. This is an excellent location for seeing Alexandria near the waterfront and all of the interests in DC. I believe we were only...More

Thank lorrainep244
Response from Mgmtteam, General Manager at Comfort Inn & Suites AlexandriaResponded 11 September 2017

Thank you for letting us know you enjoyed your stay at our hotel and found our staff accommodating. Thank you for staying with us, we hope to see you again soon. Scott McEwan General Manager

Reviewed 7 September 2017

This is my usual spot when visiting the DC area as it is right off of Interstate 395 and has a free shuttle to the Van Dorn Metro rail station. Driving to the property can be a bit challenging because of the heavy traffic and...More

Thank TrueTripInfo
Response from Mgmtteam, General Manager at Comfort Inn & Suites AlexandriaResponded 11 September 2017

Thank you for staying with us again. We really appreciate your taking the time to give us so much detail about your stay and will discuss your suggestions with our team. I will also discuss customer service with our desk staff as it relates to...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$114 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Alexandria
#16 Family Hotel in Alexandria
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$114 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Alexandria
#16 Family Hotel in Alexandria
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (69)
Room & Suite (62)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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29 May 2017|
AnswerShow all 3 answers
Response from Mgmtteam | Property representative |
Yes, there is a $40.00 fee per night and only one pet is allowed in the room. Please note that pets may not be left unattended in a guest room.
0
Votes
Sheree C
26 April 2017|
AnswerShow all 2 answers
Response from Mgmtteam | Property representative |
Outdoor. Open from Memorial Day weekend to Labor Day.
0
Votes
Lori B
31 March 2017|
Answer
Response from Mgmtteam | Property representative |
At check in our accounting system will automatically authorize your credit card for approximately 10% over the amount of your rooms charges. We only process a charge if you actually charge something to your room but most... More
1
Vote
Room Tips
"Higher floors had less noise related to construction"
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"Our room had a nice view across the highway to a city view."
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"Ask for an upgrade; our corner suite (301) was gorgeous!"
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"Not facing Inter- state."
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