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Holiday Inn Alexandria at Carlyle

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334 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Hamilton, Ohio
Reviewed 30 October 2013

Location across the street from Metro station could not be beat for DC sightseeing. Room was comfortable and clean for the price. Coffee pot, refrigerator, and microwave made simple breakfast possible. Soundproofing was good. Heard a little road noise in the morning. Friendly and professional staff. Free parking a plus.

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Helpful?
Thank Mary K
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Thank you for staying with us! We really enjoy hearing from our guests like you and of course look forward to seeing you again!

Raleigh, North Carolina
Reviewed 28 October 2013

I travel often and spend about 10 days a month in hotels. Our experience here was the worst customer service that I have ever experienced at a hotel. On top of waiting over 10 minutes for the desk to check us in (there was no line) they threatened they would tow our vehicle if we didn't put a hotel placard...

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Thank Brandon W
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Hello Brandon, It is so disheartening to hear your experience was not up to par with what was expected of our staff and more importantly was you were expecting of your hotel stay when you arrived. We pride ourselves on our customer service and to read that you were treated in such a fashion during your check-in process is simply...

Quetzaltenango, Guatemala
Reviewed 28 October 2013

Ours was a 5 night family stay while visiting DC for the second time. Everyone at the hotel is working on something like a 10 scale of client satisfaction, and believe me: they are trying hard, specially Linda at the front desk and the girls at the restaurant who are super friendly and nice all the time. We had breakfast...

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Helpful?
Thank xelaju007
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review

We couldn't be happier that you noticed we are striving for scores of '10' on our survey's and we want to be sure you feel that during every visit you have with us. Even after you have checked out! Thank you very much for taking time out of your busy schedule to leave your comments about your stay, it isn't...

London, United Kingdom
Reviewed 27 October 2013

This hotel is outside of Alexandria but a good place to stay to get into Washington as the Metro is just across the car park and reception have Metro maps which you can take with you. There is a free shuttle service into Alexandria which is a lovely little town worth visiting with some good restaurants. Rooms a bit dated...

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Thank Jane N
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review

The best part about staying outside of the city is easy access as well as the history of a different part of the city to visit, we agree. Being right across the street from the Eisenhower metro station makes if very easy to get into DC and you can avoid having to pay for parking as you would at the...

Virginia Beach, Virginia
Reviewed 21 October 2013

I work from home, but occasionally visit my main office in in the Eisenhower complex. I was staying overnight Sunday for work on Monday, driving back home Monday night. A fire and police convention was happening in the hotel at the time of my stay. This hotel is located in the Eisenhower/Carlyle neighborhood of Alexandria. It is a 5-minute walk...

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Helpful?
1Thank sunflower-EK
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review

We love hearing such a positive review! While we did have a group of fire fighters in house that were granted an exception to the rule with regards to their four legged friends, we do not typically allow pets in our hotel unless they are service animals. This is something we are looking to change however and the fire fighters...

Pittsburgh
Reviewed 21 October 2013

Arrived at this hotel 10/18/2013 and spent one night there. Desk clerk was business like and seemed only interested in getting me to join and awards program. I agreed but he had difficulty getting me the card and related he would deliver the information to my room. I never received it. Room was spacious and clean but the bathroom had...

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1Thank USMCMSGTRET
IHGCare, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Dear USMCMSGTRET, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you...

hohenfels germany
Reviewed 16 October 2013

Had a great 2 night stay at this hotel recently. Ron at reception was efficient and friendly, well done , Ron! My room was clean and comfortable with free wifi and a fridge. The swimming pool was warm and large and the lifeguard was friendly too. I was disappointed that the hours were only 3 to 10 pm but understand...

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Helpful?
Thank mellon5
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Thank you for joining us at our IHG Rewards Members reception! We will be having those more often as a way to say 'Thank you' to our loyal guests and we do announce the dates of those on our facebook page. If you find yourself here in the area the next time we are hosting one of our receptions, please...

Dunfermline, Scotland
Reviewed 8 October 2013

We stayed here for nine days in September and had a lovely stay. The hotel is comfortable and it's easy to feel at home. The hotel staff are all very good, approachable and willing to help. John in reception is a fountain of local knowledge and the resraurant staff are a great laugh. Our room was quite big but the...

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Thank Brigham
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Best description yet! Feeling like a comfortable pair of slippers, or better yet, feeling like home is the best compliment we can ever hear! Thank you so much for taking the time to leave your feedback. We do recognize that our air conditioning units can get a bit noisy in some, but not all of the rooms. Especially if you...

New York City, New York
Reviewed 3 October 2013

This hotel has a friendly and courteous staff. The rooms are clean and amenities all work. The cost is competitive for hotels in this area of convenience. Access is right off the interstate, a little tricky at the entrance but easy once you enter the first time. I ate at the bar for my evening meal and the menu was...

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Thank organic13
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Service is a top priority here and you can be assured Da'nette from our restaurant always goes out of her way to make someone's day just a little brighter. She will be thrilled to know you remembered her and made a point to mention her in your comments and it is very appreciated all around. Thank you for all of...

Reviewed 2 October 2013 via mobile

This was my third time staying here. The service, cleanliness, bed comfort, hot water with good pressure in shower, free parking with hotel stay, location to metro to visit dc and king street, close to restaurants and movie theatre on walk to metro, and we were able to check in early. Also much cheaper than staying in DC.

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1Thank Bnchristsc
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Thank you very much for your loyalty, this is what we love to hear and strive to accomplish with all of our guests! Hopefully you are taking advantage of the IHG Rewards Club membership, but if not be sure to join up online or with one of our front office team members the next time you are here. Your feedback...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Alexandria at Carlyle welcomes each guest to its convenient location off the Capital Beltway / I-95. Our charming, full-service hotel is just a block from the Metro for fast & easy travel to Old Town Alexandria, Reagan International Airport (DCA) & the Washington, DC area. This hotel's location in Alexandria, VA pleases travelers who want the excitement of a big-city vacation & a friendly neighborhood atmosphere. Alexandria is minutes from popular DC attractions like the Smithsonian Museums, the Lincoln Memorial & George Washington's Mount Vernon Estate and Gardens. Head to the historic waterfront in Old Town Alexandria to stroll cobblestone streets or dine in a historic tavern. This Alexandria hotel is ideal for corporate travelers. We're near Michael Baker Engineering, Hoffman Town Center, the US Patent &Trademark Office and other businesses in the DC area. We offer FREE local shuttle service and FREE parking to all guests to save money on travel costs. We offer ample meeting space, free high-speed, wireless Internet access & a 24-hour Business Center. Our quality amenities make us a standout among hotels in Alexandria, VA. After a day of sightseeing, slip into the heated, indoor pool to unwind or work out in the Fitness Center; then enjoy a cocktail & appetizers at Bistro Eighteen90. You'll be charmed by historic Alexandria & this hotel. ... more   less 

Additional Information about Holiday Inn Alexandria at Carlyle

Address: 2460 Eisenhower Ave, Alexandria, VA 22314-4607
Region: United States > Virginia > Alexandria
Price Range: RM651 - RM1,183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Alexandria at Carlyle 3*
Number of rooms: 207
Reservation Options:
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Also Known As:
Holiday Inn Alexandria Sw Eisenhower Ave Hotel Alexandria
Holiday Inn Telegraph Rd
Alexandria Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Alexandria at Carlyle staff and other travellers.
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Questions? Get answers from Holiday Inn Alexandria at Carlyle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call ahead.”
 of 5 bubbles superjojo54, 19 Feb 2017 | Read review
“Rooms away from the elevators seemed quieter”
 of 5 bubbles DM_1278, 29 Jan 2017 | Read review
“We were on the 10th floor not far from the elevator - no problem with noise at all.”
 of 5 bubbles rosen986, 24 Jan 2017 | Read review
“x00 rooms are farther away from the elevator”
 of 5 bubbles 1Jp1, 10 Jan 2017 | Read review
“No view, but really clean”
 of 5 bubbles ajaxd2016, 3 Jan 2017 | Read review
5 of 5