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All reviewsfront deskacross the streetdc areashuttle serviceparking garagebreakfast and dinnerdrug storegeneral managerthe hotel staffi highly recommend this hotelindoor poolmark centerfree shuttlefitness centermetro stationold townedna
We were traveling in the area and were very displeased with the hotel we originally reserved for this visit. We were searching for a hotel after midnight with 2 very tired daughters and came across this location. The front desk agent was exceptionally helpful and...More
Response from HHGBGM, General Manager at Courtyard by Marriott Alexandria Pentagon SouthResponded 3 days ago
Thank you so much for your review. I am happy to see that we were able to meet your expectations. We thank you for choosing to be our guest and hope that you will visit us again in the near future.
Terrific location and room rate! Good breakfast but a little pricey. Free coffee station. Great pool! Really nice rooms and staff. Prepare to stay for parking. Front desk staff understaffed during our stay.
Thank Becky W
Response from HHGBGM, General Manager at Courtyard by Marriott Alexandria Pentagon SouthResponded 4 weeks ago
Thank you for your wonderful review of our hotel. I am happy to see that our services and amenities met and possibly exceeded your expectations. We look forward to serving you again in the future.
After staying at a Washington, DC, hotel with a poor A/C, I was excited to move to a Marriott property...where I knew the A/C would not be an issue!
The rate at this Courtyard is a bit lower than other DC-area CY’s, and I assume...More
Response from HHGBGM, General Manager at Courtyard by Marriott Alexandria Pentagon SouthResponded 8 July 2018
Thank you for the review. We appreciate your kind words and are happy to hear that your air conditioner was to your liking. For future reference we do have a courtesy shuttle that goes to Pentagon City Metro from 5a-11p daily. We hope to...More
We've stayed at many Courtyard level Marriotts over the years and this property DOES NOT measure up to their usual level of quality. We stayed for two nights. The property is old and run down. We had an "accessible" room that seemed to be missing...More
2 Thank kristainco
Response from HHGBGM, General Manager at Courtyard by Marriott Alexandria Pentagon SouthResponded 30 June 2018
Thank you for your review. I am so very sorry that you did not have the type of experience that we aim to provide all of our guests. Your comments have been shared with the team leaders on property and we will use them...More
If I could give zero stars, I would. I am highly disappointed in this hotel. It is definitely not a normal Courtyard Marriott. How it is a 3 star hotel is beyond me. First, they charge for parking. Never in my life have I had...More
4 Thank MissyLovesJamaica
Response from HHGBGM, General Manager at Courtyard by Marriott Alexandria Pentagon SouthResponded 24 June 2018
Thank you for your review. Per our offline correspondence, I am happy that this matter was resolved immediately by myself. To reiterate, all of our third party partners, such as the one you booked through have access to all of our property's policies and...More
The only gluten free options I remember being available is the eggs, breakfast potatoes & bacon. I don’t remember seeing gluten free options for the bagels or bread or waffles. They do have fresh fruit & we had to ask for... More
The only gluten free options I remember being available is the eggs, breakfast potatoes & bacon. I don’t remember seeing gluten free options for the bagels or bread or waffles. They do have fresh fruit & we had to ask for yogurt but were able to get some.