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Courtyard Alexandria Pentagon South

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416 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Alexandria Pentagon South
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Showing 412: English reviews
New Jersey
Reviewed 8 August 2014

Treated my two nieces to a weekend in Washington,DC and chose this hotel. Keith the manager and Edna at the front desk could not have been friendlier and nicer. They gave us an adjoining room. My husband and I were upgraded to a suite and the girls had a very nice room with queen sizes beds. The bedding was wonderfully...

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Helpful?
Thank Connie L
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Connie L-Wow, thank you for such a wonderful review about your stay. I will happily share your comments with Edna and the rest of the team. I am very pleased that we were able to create such a great and memorable stay for you and your family. We definitely look forward to seeing you on your next visit to the...

Reviewed 8 August 2014

I enjoyed my stay here. The staff was very accommodating and offered us to stay longer. I really appreciated the welcoming front desk staff. Parking is really close. Nice Lobby, updated nice hip design.

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Thank Tovah M
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Tovah M- Thank you for your great review. I will proudly share your positive comments with our front desk team and I am very happy to hear that you appreciated our staff. We definitely look forward to seeing you on your next visit to the DC area.

Franklin, North Carolina
Reviewed 5 August 2014

During our family trip to Alexandria Virginia, there was pandemonium on 95N Saturday morning through 3 pm. We arrived at our most indulgent king suite 604.The view from the suite was breath taking. I really appreciated the quiet spot of the suite. I was sound asleep by 9 pm. The plush pillows were exceptional, but too soft for my neck....

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Helpful?
Thank Wendy A
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Wendy A- Thank you for so many kind words from your recent visit to the hotel. I'm very pleased that the view from your suite was breath taking and that your experience with us went beyond your expectations. I will be happy to share your comments with the entire team at our upcoming staff meeting. We look forward to seeing...

Reviewed 5 August 2014 via mobile

The hotel itself is nicely situated by some major attractions that's just a mile away. The staff was friendly and the lobby was nice and clean.most of all the bed was so comfortable and I had a good night's rest.The clerk was very helpful and overall it was a great value .....

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1Thank Rodney C
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Wendy A- Thank you for your wonderful review. I will proudly share your positive comments about your room with our team and I am very happy to hear that we exceeded your expectations. We definitely look forward to seeing you on your next visit to the DC area.

Fort Lauderdale, Florida
Reviewed 28 July 2014

What else can I say. The staff, day and night were great with attention. So much so, that I want to come back at the end of the month for another five days. My only drawback was that my room was so far up and away, that I lost my Internet signal at times. I will request a room close...

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1Thank Danilo B
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Danilo B - Thank you for taking the time to share your thoughts regarding your recent stay with us. We appreciate receiving your valuable feedback in order to improve the quality and service of our hotel. We hope to have you return for any future stays.

Fort Lauderdale, Florida
Reviewed 28 July 2014

I absolutely loved my stay here! This was quite possibly one of the best hotels I have ever stayed at. I had access to a rental car during my stay. For others, the metro is not even a five minute walk away. There was a theater, a few restaurants including a sushi restaurant that was in the same plaza as...

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Thank CDRD87
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

CDRD87 - Thank you very much for your valuable feedback. Based on great reviews from our guests, we always work hard on improving the quality and service of our hotel. Thank you again and we hope to have the opportunity of welcoming you back in the future.

Fleming Island, Florida
Reviewed 27 July 2014 via mobile

We stayed all 3 nights only because other hotels were full. I looked to change hotels after first night because I told front desk of 3 problems in the room. I was told they would fix it but they never did. Door would not close when we would leave until I used a paper to hold the latch closed and...

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Thank Matt L
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Matt L - Thank you for reviewing your recent stay with us. We appreciate your valuable feedback, it’s one of the best tools we have in order to improve the quality and service of our hotel. We always strive to provide the highest quality of service and accommodations, and regret to learn that your visit was not on par with...

Midwest
Reviewed 26 July 2014

Stayed here on business for three nights (early in the week), and was my first time here at this property. The free shuttle, to and from airport, is a bonus. But it always took at least two phone calls to get confirmation that the shuttle was being sent. And being put on hold for several minutes can be frustrating. That...

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Thank OnTheGoAtTimes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

OnTheGoAtTimes - We truly appreciate receiving your honest and constructive feedback regarding your positive experience while staying at the Courtyard Alexandria Pentagon South. We know you have many choices when you travel and we appreciate and value your loyalty to the Courtyard brand. We can't wait to welcome you back in the future.

Houston, Texas
Reviewed 25 July 2014

I had a very difficult time finding a hotel to accept the government rate in the Chrystal city area so I went ahead and searched other Marriott properties, which I was not happy doing because it was going to be too far from where I was going to end up working at for the entire week. I booked 6 nights...

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Thank Ikaram
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Ikaram - Thank you very much for posting such a wonderful review of your recent stay with us. We appreciate your valuable feedback, it’s one of the best tools we have in order to improve the quality and service of our hotel. We always strive to provide the highest quality of service and accommodations and we are happy to learn...

Norfolk VA
Reviewed 23 July 2014

the Good: The lobby was very nice. The staff were *VERY* nice, professional, pleasant, and helpful. The breakfast buffet was good. The room was clean and the A/C worked very well. The parking garage had ample problem and was located right next to the hotel. the pool, hot tub, and gym were all really nice. The business center was fantastic...

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Helpful?
Thank jrzgrlsailor
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

jrzgrlsailor - Thank you very much for taking time to review your most recent stay at our hotel. I apologize that your stay was not what you have come to expect. Here at the Courtyard Alexandria Pentagon South we pride ourselves on great customer service and reward our employees for their outstanding achievements. We obviously fell short of your expectation...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Courtyard Alexandria Pentagon South is located in Alexandria, VA. Equipped with state-of-the-art technology equipment, indoor pool, and fitness center, versatile for business or leisure travel. The Courtyard Alexandria Pentagon South hotel also offers a free hotel shuttle service to and from Reagan National Airport, BRAC-133 (the Mark Center) and the Pentagon City Metro station. ... more   less 

Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Region: United States > Virginia > Alexandria
Price Range: RM587 - RM1,205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard
Hotel Style:
#16 Family Hotel in Alexandria
#18 Business Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Alexandria Pentagon South staff and other travellers.
2 questions
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San Francisco, California
over a year ago

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Questions? Get answers from Courtyard Alexandria Pentagon South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors are best and quieter. I prefer rooms facing market versus those facing the interstate.”
 of 5 bubbles RoseM721, 10 Dec 2016 | Read review
“Be aware that a lot of young sports teams use this hotrel.”
 of 5 bubbles gayee2013, 6 Nov 2016 | Read review
“Even numbered rooms are cooler”
 of 5 bubbles williamrdavis2, 19 Oct 2016 | Read review
“Choose a different hotel.”
 of 5 bubbles adventuresrus2016, 26 Sep 2016 | Read review
“every floor was typically quiet”
 of 5 bubbles ghebreb, 12 Sep 2016 | Read review
5 of 5