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Crystal City Marriott at Reagan National Airport

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Crystal City Marriott at Reagan National Airport
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847 Reviews from our TripAdvisor Community

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Showing 815: English reviews
Miami, Florida
Reviewed 4 days ago NEWvia mobile

This full-service property is well-run with tremendous customer service. Notably, Kirsten and Deborah provided service that went above and beyond in helping with questions about the hotel and the surrounding areas. The rooms are typically well-appointed, though becoming a bit dated. The gym is decent for a full service property, but some of the equipment needs maintenance. The bar in...

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Thank JosephBVTV
Cleveland, Tennessee
Reviewed 5 days ago NEWvia mobile

Quick review here. Staff is great, they checked me in with courtesy and professionalism. The air didn't work very well but maintenance was called and they adjusted the temperature to be adjusted below 68, warm snap in DC.. The staff is very customer service oriented and handled every need. The lounge is nice but doesn't serve any desert until after...

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Thank gtraveler8001
Knoxville, Tennessee
Reviewed 1 week ago

This is a great hotel just one stop on metro away from Reagan National Airport. You can come out of metro through the Crystal City underground to get to the hotel and never have to walk outside and deal with the heat, cold, rain or snow. The hotel sports a decent bar. My experience with the concierge lounge has been...

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Thank Doubledadoriginal
Philadelphia, Pennsylvania
Reviewed 2 weeks ago

I stayed for two nights and made last minute plans to visit DC. It is an average Marriott with nothing special except great staff. Pros: Great location. You can walk to underground train station without walking outside in the cold. There are a lot of quick places to eat underground or you can walk 15 minutes to a small restaurants...

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Thank Kalalia
Janet M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Dear Kalalia, Thank you for taking the time to share your feedback regarding your recent stay at the Crystal City Marriott. I am glad that the staff was able to provide you with exceptional service during your time here. Please accept my apologies for the challenges that you did experience with housekeeping and the food quality. I have shared your...

Leoti, Kansas
Reviewed 2 weeks ago

We only stayed here on our last night but would probably make this our only hotel on our next visit. It is close to the Reagan Airport and has a metro stop right out the front doors, you can't beat this for getting around and sight seeing. Plus you can ride the metro to and from the Reagan airport or...

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Thank CaltoKan
Toronto, Canada
Reviewed 2 weeks ago

Careful when you get here or close- there are TWO Marriott close to each other. Nice warm welcome by staff and an upgraded suite - Thank YOU! Bed was too soft and for the executive Suite you would think a bathrobe would be there but not.. quite surprising but it was like your little mini apartment. But overall I think...

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Thank Spencertraveller
Los Angeles, California
Reviewed 3 weeks ago

Overall, average to good. Very convenient to the Crystal Underground and Metro. I have been staying here on business for many years and find the hotel comfortable; however if you want a more modern property, stay at the Gateway. The Concierge Lounge on the Mezzanine floor, if you qualify for access, is a plus for breakfast and in the evening....

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Thank Dionges1
Janet M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Dionges1, Thank you for taking the time to share your feedback on your stays at the Crystal City Marriott and thank you for your loyalty to the hotel. We appreciate hearing from our repeat customers so that we can continue to improve upon the hotel and services for future stays. I definitely will share your positive staff and cleanliness comments...

New Jersey
Reviewed 4 weeks ago

It was right around the corner from my meeting but as other reviewers have stated, it's a good location for a number of reasons. I thought everything was pretty good. The gym and pool are nice. The book in the room mentioned a sauna but I didn't see that. I ate at the bar the first night of my stay....

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1Thank rater1
Monterey, California
Reviewed 5 weeks ago via mobile

The Crystal City Marriott has nice facilities and is well presented, however is missing small 1% items that really make a stay more enjoyable. Unlike lounges in other hotels, the Concierge lounge has a cheap feel and seems more like a cash-grab than an actual lounge to relax, unwind and enjoy what's on offer. Additionally, the lack of facilities within...

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Thank Fadamos
Reviewed 14 December 2016 via mobile

Called hotel upon de-planing at 11:37pm. Was informed hotel shuttle from airport shuts down around 11:45 and they weren't sure if I had missed the last shuttle or not. Instead of checking, was told I could wait at shuttle stop. No, thanks...it's almost midnight...I'll take a cab. Entered hotel room and attempted to use the hand wash provided however it...

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1Thank Armorhatch
Management response:

Dear Armorhatch, Thank you for sharing your feedback on your most recent stay. I am deeply sorry for the unsatisfactory experience you had during your time with us. Our goal is to provide each guest with a top quality stay and it is apparent from your comments that we fell short of that on your recent trip.I have asked the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy style and substance at Crystal City Marriott at Reagan National Airport. Our hotel is conveniently located in Arlington, VA - near the attractions of downtown Washington, as well as shopping at Pentagon City. We're also a short walk from the Crystal City Metro station. Our well-appointed rooms and suites are ready to meet the needs of today's travelers, with wired and wireless Internet, Marriott's Plug-In technology panels, and evening turndown service. Soundproof windows and deluxe bedding in every hotel room ensure a peaceful night's sleep here in Arlington. Hosting an event in Northern Virginia? Our hotel features almost 10,000 square feet of meeting space, including the delightful Potomac Ballroom, which can accommodate up to 400 guests. Last but not least, our knowledgeable and intuitive staff is on hand to assist you with anything you might need during your Arlington, VA visit. Book your stay at the Crystal City Marriott at Reagan National Airport, and enjoy an innovative blend of work and play. ... more   less 

Additional Information about Crystal City Marriott at Reagan National Airport

Address: 1999 Jefferson Davis Hwy, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: RM472 - RM1,796 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal City Marriott at Reagan National Airport 3.5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Crystal City Marriott At Reagan National Airport Hotel Arlington
Marriott Arlington
Arlington Marriott
Hotel Style:
#14 Business Hotel in Arlington
#16 Romantic Hotel in Arlington
#21 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Crystal City Marriott at Reagan National Airport staff and other travellers.
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Questions? Get answers from Crystal City Marriott at Reagan National Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for highway view”
 of 5 bubbles Kalalia, 4 Jan 2017 | Read review
“Higher rooms are quieter and get a room near the elevator”
  • Dresser and Work Space
  • Bathroom Sink
  • Bedroom
  • Bedroom
  • Shower and Tub
 of 5 bubbles Dionges1, 27 Dec 2016 | Read review
“10 floor had a great view”
 of 5 bubbles saphoto1, 3 Dec 2016 | Read review
“know the name before you go for the airport shuttle, lots of Marriotts close-by”
 of 5 bubbles dfbjumps, 28 Nov 2016 | Read review
“The higher the floor the better the view. We had a 9th floor suite which was quiet.”
 of 5 bubbles tomasd510, 14 Oct 2016 | Read review
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