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Crystal City Marriott at Reagan National Airport

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Crystal City Marriott at Reagan National Airport
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879 Reviews from our TripAdvisor Community

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There are newer reviews for Crystal City Marriott at Reagan National Airport
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Showing 847: English reviews
Miami, Florida
Reviewed 1 March 2017

I have stayed at this property over the years many times. I was supposed to stay there Tuesday night. I called when I made my reservation in advance and confirmed the say before. When I got there I was told the room type I preferred was sold out. I left the property and went elsewhere. This property is on the...

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Helpful?
Thank Geekontherun
Janet M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Dear geekontherun, Thank you for sharing your feedback from yesterday's check in experience and your previous hotel stays. Again accept my apologies that we were not able to upgrade you to your preferred suite. This is an exceptionally busy time for the hotel all of the hotels suites were fully committed. I am sorry that we were not able to...

Kabul Province, Afghanistan
Reviewed 26 February 2017

Marriott Crystal City did not honor the US government rate when I stayed there, pre-paid all my hotel days in my credit card and refused to reverse charges even if I told them I was a USG employee. I was told that the decision of the manager is not negotiable, and the hotel staff who spoke with me was so...

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Helpful?
Thank fatimaverzosa
Janet M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Dear fatimaverzosa, Thank you for your recent stay at the Crystal City Marriott. Please accept my sincerest apologies for the challenges that you experienced during your stay with us. I am sorry that the staff was not able to honor your requests while you were with us. The government per diem is a benefit offered to our qualified travelers however,...

Chicago, Illinois
Reviewed 24 February 2017

Stayed at the Crystal City Marriott at Reagan National Airport for two nights while on a business trip. The hotel is in a great location, a stone's throw from Reagan Airport and right on top of a Metro station. The hotel also offers a free airport shuttle. Room was comfortable, clean and the hotel has a fantastic Concierge Lounge. Hotel...

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Helpful?
Thank Pommefranate
Mt. Pleasant, Mi
Reviewed 24 February 2017 via mobile

I spent two nights at this property for a business meeting. It had one of the most comfortable beds I have slept in. The food on site was excellent and I was able to get a late checkout too. The fitness center is well stocked with options and is open 24 hours.

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Thank jim_mcdonald
Reviewed 20 February 2017

Made a last minute decision to stay in the DC area and chose this hotel. It was a great decision. Hotel is beautiful. It is located on a Metro stop and appears to be part of an small indoor mall. I didnt venture too far but had to go to Rite Aid and was able to do so entirely inside....

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Thank Rachel A
Moraga, California
Reviewed 16 February 2017 via mobile

This is a wonderful hotel for business travelers. My room was quiet and clean, the bed was comfortable, the service was very good and the lighted mirror in the bathroom was probably the best I've experienced! Also, the hotel is conveniently located near Reagan Airport.

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Thank calgrads
Braintree, Massachusetts
Reviewed 9 February 2017

Convenienly located hotel with an underground mall offering many places to eat and shop! Parking available!. Metro station below hotel!!! Clean rooms and comfy beds! Magnifying make-up mirror in bathroom (this should be a standard feature in all hotels!)!! We needed directions to the Legal Seafood Restaurant and Kristen, who was working at the desk walked outside in the cold...

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Thank mahonedawgmom
Blackwood, New Jersey
Reviewed 2 February 2017 via mobile

Welcoming staff, completely smooth experience from check-in to departure. My room was very spacious and functional for a business trip. Two power outlets at each side of the bed and at the desk make it easy to keep all the electronics charged. Comfortable bed, brilliantly white sheets and duvet. Various pillows make it easy to find one with the right...

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1Thank vmh83
Dunlap, United States
Reviewed 29 January 2017 via mobile

Employees were friendly and checking was easy. Parking is available in garage attached to the hotel. rooms are nice, and bathroom is small. It an excellent place to stay for catching metro to downtown attractions

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2Thank Bill S
Las Vegas, Nevada
Reviewed 26 January 2017

Overall we had a great experience at this hotel. The front desk staff is amazing! The shuttle drivers are wonderful! Unfortunately, on the last morning, housekeeping started pounding on my door at 8 a.m. I told them I was there -- and then they proceeded to come back and pound on the door every 10 minutes!! Finally at 9 a.m....

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Helpful?
2Thank Barb R
Management response:

Dear Barb R, Thank you for taking the time to share your feedback regarding your recent stay at the Crystal City Marriott. I am glad that the Front desk and Shuttle drivers were able to provide you with exceptional service during your time here. Please accept my apologies for the challenges that you did experience with housekeeping. I have shared...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy style and substance at Crystal City Marriott at Reagan National Airport. Our hotel is conveniently located in Arlington, VA - near the attractions of downtown Washington, as well as shopping at Pentagon City. We're also a short walk from the Crystal City Metro station. Our well-appointed rooms and suites are ready to meet the needs of today's travelers, with wired and wireless Internet, Marriott's Plug-In technology panels, and evening turndown service. Soundproof windows and deluxe bedding in every hotel room ensure a peaceful night's sleep here in Arlington. Hosting an event in Northern Virginia? Our hotel features almost 10,000 square feet of meeting space, including the delightful Potomac Ballroom, which can accommodate up to 400 guests. Last but not least, our knowledgeable and intuitive staff is on hand to assist you with anything you might need during your Arlington, VA visit. Book your stay at the Crystal City Marriott at Reagan National Airport, and enjoy an innovative blend of work and play. ... more   less 

Additional Information about Crystal City Marriott at Reagan National Airport

Address: 1999 Jefferson Davis Hwy, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: RM510 - RM1,921 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal City Marriott at Reagan National Airport 3.5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Crystal City Marriott At Reagan National Airport Hotel Arlington
Marriott Arlington
Arlington Marriott
Hotel Style:
#14 Business Hotel in Arlington
#16 Romantic Hotel in Arlington
#21 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Crystal City Marriott at Reagan National Airport staff and other travellers.
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Questions? Get answers from Crystal City Marriott at Reagan National Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be on 5th floor.Join their rewards programme.”
ShaS583, 14 Mar 2017 | Read review
“Stay some other place”
Geekontherun, 1 Mar 2017 | Read review
“ask for highway view”
Kalalia, 4 Jan 2017 | Read review
“Higher rooms are quieter and get a room near the elevator”
  • Shower and Tub
  • Bedroom
  • Bedroom
  • Bathroom Sink
  • Dresser and Work Space
Dionges1, 27 Dec 2016 | Read review
“10 floor had a great view”
saphoto1, 3 Dec 2016 | Read review
5 of 5