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29/01/2018 30/01/2018
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    Crystal Gateway Marriott

    1700 Jefferson Davis Highway, Arlington, VA 22202
    Hotel website
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    29/01/2018 30/01/2018
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    Savings alert: 17% below average rate

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    Traveller (22)
    Room & Suite (18)
    Dining (9)
    • Excellent51%
    • Very good38%
    • Average9%
    • Poor2%
    • Terrible0%
    Travellers talk about
    Breakfast Buffet
    Non-Smoking Hotel
    Free Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
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    29 Jan30 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (42)
    Traveller rating
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    1 - 5 of 42 reviews

    Reviewed 2 days ago

    I was so disappointed in this hotel. It was clean, I'll give them that but everything else was sub-par. The room was dim, even with all the lights on. The walls are paper thin (I could hear my neighbors sneeze, cough, laugh and talk and...More

    Thank Sara_Mills_57108
    Response from TeamMarriott, Manager at Crystal Gateway MarriottResponded yesterday

    Dear Sara_Mills_57108, Thank you for staying with us and for sharing your feedback. Exceptional service for every guest is our highest priority, so we are sorry that you had an unsatisfactory experience. Please accept our apologies for our valet staff not being attentive to your...More

    Reviewed 4 days ago via mobile

    I chose this particular hotel because of its convenience to the metro into DC. The front desk staff and restaurant staff were all friendly and attentive. The upgrade to a suite was a pleasant surprise and made our stay even more enjoyable. The only negative...More

    Thank Mark B
    Response from Aliysa D, Executive Assistant at Crystal Gateway MarriottResponded 3 days ago

    Dear Mark B, Thank you for sharing your feedback regarding your recent stay at our hotel. I am thrilled to hear that you enjoyed your stay with us, except for one hiccup involving your experience at our pool. I am pleased to hear that the...More

    Reviewed 6 days ago

    We were upgraded to mini-suites so we had large rooms and access to the lounge- inc a good buffet breakfast. The hotel has its own entrance down into one of the crystal city malls, and most importantly, the metro. If the weather is nasty outside,...More

    Thank Edinburghrez
    Response from Aliysa D, Executive Assistant at Crystal Gateway MarriottResponded 3 days ago

    Dear Edinburghrez, Thank you for taking the time to share your thoughts regarding your recent stay at our hotel. We strive to not only meet, but exceed your expectations, and I am pleased to hear that you enjoyed your upgraded room and amenities! Thank you...More

    Reviewed 1 week ago

    Friendly staff at check in. Thanked for my gold status and given my keys. Hotel has recently been renovated. The room was nice and a lovely power shower- thank you. Nice comfortable bed. The chair at the desk to do work on my laptop is...More

    Thank Spencertraveller
    Response from TeamMarriott, Manager at Crystal Gateway MarriottResponded 1 week ago

    Dear Spencertraveller, Thank you for your recent review regarding your stay at our hotel. Please accept our apologies for our staff not being attentive to your needs and for the unsatisfactory service you received during your stay. We have shared your observations with our management...More

    Reviewed 2 weeks ago

    + Great how easily one could get via Metro (hotel connected to the station) to the city! Beds were comfortable. I understand some people had to pay a fair amout for wifi ($12.95/24hrs) but for some reason it was included for us. We got a...More

    Thank Robert G
    Response from Aliysa D, Executive Assistant at Crystal Gateway MarriottResponded 1 week ago

    Dear Robert G, Thank you for taking the time to share your thoughts regarding your recent stay at our hotel. I am sorry to hear that your stay was less than perfect regarding the noise of the AC unit and the inconveniences you experienced while...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Price range
    • US$126 - US$393 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Romantic Hotel in Arlington
    • #5 Luxury Hotel in Arlington
    • #9 Family Hotel in Arlington
    • #13 Business Hotel in Arlington
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 697
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Priceline, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Crystal Gateway Marriott reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Arlington
    • Also Known As
    • Marriott Crystal Gateway Hotel Arlington ,
    • Marriott Hotel Crystal Gateway ,
    • Marriott Arlington ,
    • Arlington Marriott
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    Traveller (22)
    Room & Suite (18)
    Dining (9)
    Pool & Beach (1)
    Hotel & Grounds (33)
    Business Centre & Event Rooms (8)
    Bathroom (4)
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    Ask a question
    Questions & Answers
    Deloris B
    22 July 2017|
    Response from glennmccully |
    21 I would assume. Maybe 18 since it's not a casino.
    Room Tips
    "Don't book at room - that's my tip to you."
    Read review
    "The view on lower floors not so good, we were luck to be high up and be able to see the capitol from our bed."
    Read review
    "NOT 547, the Heat does not work"
    Read review
    "There are 2 towers. The wait time for 1 of the towers elevators is too long."
    Read review
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