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The Westin Arlington Gateway

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The Westin Arlington Gateway
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248 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Arlington Gateway
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Showing 235: English reviews
Reviewed 27 November 2016 via mobile

We had an iffy experience last time but decided to give it one more shot. We were placed on a "premium floor), although I'm not sure what that means. I do know it was supposed to be a dog free floor. Unfortunately, they booked a person with a dog two rooms down. That dog barked all night and day. When...

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Helpful?
1Thank MichiganMan90
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Good day, I would first like to thank you for taking the time to share your experience at our property. It troubles me to hear that our staff did not cater to your needs during visit. I will use this review as a moments for reflection with our team, to emphasize the importance of making guests feel that their concerns...

Pittsburgh, Pennsylvania
Reviewed 25 November 2016

I visited this hotel for a conference. Despite the fact that I missed the registration period for the special conference rate, the hotel staff was able to get that special rate for me. If they would have wanted, they could have been very formal about it and charge me the higher rate. However, Andrea and here colleagues went out of...

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Helpful?
Thank A_Travelin_Scientist
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Greetings, Thank you for the detailed review! I am glad you enjoyed the hotel, the 'Make a Green Choice' Program, and that our team was able to assist you in receiving the rate you wished to pay. I appreciate you taking the time to share your experience. We look forward to seeing you again. Be well,

Mexico City, Mexico
Reviewed 24 November 2016

This is a good hotel if you visit the area and you are a few minutes away of Pentagon City, The Pentagon and Arlington National Cemetery and if you need to visit Washington DC main attractions you can take a cab an be thee in 15min (with out traffic) Also de area has a few nice restaurants.

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Helpful?
Thank leoncioreyes
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Hello, Thank you for being our guest. I am pleased to hear you had a great stay due to our service, and the hotel's surrounding attractions . Thank you for taking the time to give us a positive review! Be well,

Reviewed 22 November 2016 via mobile

My carefully crafted review apparently was not expansive enough.The Westin Experience is clearly demonstrated, in terms of updated Decor, Attention to a Lovely Color Scheme, Comfortable but Well Appointed Furniture, Spacious Rooms, Cleanliness and an Outstanding Staff! Most Importantly Which Illuminated my Very Personal Experience were: I recently stayed @ the Westin Arlington Gateway, Nov.11-13, 2016 and thoroughly Enjoyed the...

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Thank Melani A
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Good day, Thank you for being our guest. We strive for excellence and I am pleased to hear you found our rooms clean and staff helpful. Joana and Abi are two examples of our property's outstanding customer service, and they will be recognized for their exceptional service during your stay. Thank you for taking time to share your experience. Be...

Starkville, Mississippi
Reviewed 21 November 2016

This hotel has been open about 10 years now, but still feels as if it could have opened last week. Two blocks west of the Ballston Metro station, it's convenient to NSF, ONR, the Nature Conservancy and various other organizations in the area. With my SPG membership I was given a large room on the Executive (14th) floor. There's a...

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Helpful?
Thank Jeffrey D
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Greetings, Thank you for taking the time to write such a thoughtful review! I am pleased to hear you had a great stay due to our rooms, hotel amenities, and location. It is nice to hear we made a great enough impression to have you as a repeat guest. Thank you for your time, we look forward to seeing you...

Reviewed 19 November 2016

Great location close to everything! The rooms are very well kept- in good condition and clean, which I can be very picky about. The server [cant remember her name, soory] was very engaged and professional and know the menu

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Helpful?
Thank Russ B
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Hello, I am glad you enjoyed your stay as our guest. We strive for excellence and I am pleased to hear you enjoyed the staff at our onsite restaurant, Pinzimini. We hope you continue to use our hotel in the near future. Thank you for taking the time to share your experience. Be well,

Ontario, Canada
Reviewed 14 November 2016 via mobile

After a long drive I was not prepared to be rushed out of my car by the valet . I forgot some of my belongings including passports. The front asked For ID which I explained my husband was on his way to the car to Collect. But She repeated again that I needed ID. It wasn't the most enjoyable arrival...

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Thank Marie16664
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Greetings, I would first like to thank you for taking the time to share your experience at our property. It saddens me to hear that our staff did not make you feel special and understood upon arrival, and during the duration of your stay. I plan to use your review as a coaching moments with our team, to show them...

Reviewed 2 November 2016 via mobile

The Westin Hotel is located at 801 North Glebe Road, Arlington, Virginia, USA. It is only a few minutes walk from Ballston Meteo Station. Large reception area/lobby with Starbucks coffeehouse situated on one side & Pinzimini Restaurant & Lounge bar on the other offering Italian inspired cuisine. I am led to believe that diners to the restaurant are eligible for...

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Helpful?
Thank Gregory O
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Hello, Thank you for such a well written and detailed review! I am glad you enjoyed the hotel, the local area and that our team was able to assist you in having a great time. I appreciate you taking the time to share your experience and hope you continue to make us your home away from home when visiting the...

San Antonio, Texas
Reviewed 24 October 2016 via mobile

The location is great - plenty of restaurants within walking distance. Also, the Ballston metro stop is basically right around the counter. Loved the fact that there's a full service Starbucks in the lobby. This is my second stay here.

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Thank JDketchum
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Greetings, I am glad you enjoyed your stay as our guest. We strive for excellence and I am pleased to hear you enjoyed the hotel's surrounding attractions and Starbucks.Thank you for being a repeat guest, and taking the time to share your experience. Be well,

Reviewed 20 October 2016

Last month I one of board of directors changed their arrival dates and all the website and reservations specials were no help I went to Holly and she was able to make the changes by going the extra mile.

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Thank Michelle R
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Hello, Thank you for taking time to share your experience. I am pleased our associate was able to make your stay memorable. Our team is empowered to ensure our guests' experiences are positive, and I will make certain Holly is recognized for her service to you. Thank you for being our guest. Be well,

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Arlington Gateway enjoys prime access to its surrounding area. In the active Ballston area of Arlington, and just a short walk from the Ballston Metro Station. ... more   less 

Additional Information about The Westin Arlington Gateway

Address: 801 North Glebe Road, Arlington, VA 22203
Region: United States > Virginia > Arlington
Price Range: RM539 - RM1,488 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Arlington Gateway 4*
Number of rooms: 336
Reservation Options:
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Also Known As:
The Westin Arlington Gateway Hotel Arlington
Arlington Westin
Hotel Style:
#5 Luxury Hotel in Arlington
#10 Romantic Hotel in Arlington
#20 Family Hotel in Arlington
#24 Business Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Arlington Gateway staff and other travellers.
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Questions? Get answers from The Westin Arlington Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet Floors”
 of 5 bubbles 754tiffanyt, 25 Jan 2017 | Read review
“* There's free water in the fitness center. They also have apples. : )”
 of 5 bubbles 289MattC, 13 Jan 2017 | Read review
“Stay downtown DC”
 of 5 bubbles Dcaillier, 2 Jan 2017 | Read review
“Compare all prices, you may consider a suite.”
 of 5 bubbles 898frank, 1 Dec 2016 | Read review
“Upper floors have less street noise”
  • Bed
  • Bathroom
  • Desk and sitting area
 of 5 bubbles conifer_doc, 20 Nov 2016 | Read review
5 of 5