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BEST WESTERN Pentagon Hotel - Reagan Airport

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BEST WESTERN Pentagon Hotel - Reagan Airport
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936 Reviews from our TripAdvisor Community

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Showing 872: English reviews
1 review
Reviewed 1 week ago NEW

Visiting DC was a new experience for me. This hotel was clean & comfortable with a very generous hot breakfast. I visited later in the year so the pool was not open. I was not able to access the exercise room for some reason-I didn't bother to inquire. What surprised me was the lack of knowledge the staff had about... More 

Helpful?
Thank Carol H
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for taking the time to write a review! I am sorry that you weren't able to get the information you needed from our team. We actually have quite a bit of pre-printed materials and area maps available for our guests. Perhaps you spoke to one of our new team members who weren't familiar with this information? I hope... More 

Vilnius, Lithuania
Level Contributor
50 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 week ago

This is a motel with free parking. Rooms are well maintained. Hotel offers free shuttle to Pentagon Metro station running every 30 minutes, and we have used it daily :) Breakfast was very good, and the ladies supplying breakfast items were very accommodating. We have spent 6 nights at this motel and would stay here again.

Helpful?
Thank Aidasas
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review! So great to hear that you enjoyed your stay and will come back to see us on your next visit to the area. We are already looking forward to welcoming you back! More 

Manasquan, New Jersey
1 review
Reviewed 2 weeks ago

Excellent value, convenient location, clean and comfortable room, free hot breakfast and free parking, plus free shuttle to the metro. The shuttle is quick and departs every 30 minutes. Would definitely stay here again and recommend to friends.

Review collected in partnership with Best Western

Helpful?
Thank sallyp308
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for the great review! We appreciate your taking the time to share your experience. More 

California
Level Contributor
86 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 2 weeks ago

I was surprised that this hotel was actually a motel with cars parking right outside our room. There are three separate buildings with the lobby, breakfast room and seasonal pool across the parking lot. I found this unusual for a hotel in this area and fortunately there was no ice or snow for getting to the lobby. No elevator, two... More 

Review collected in partnership with Best Western

Helpful?
Thank Carolyn19
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for writing a review of your recent stay. We appreciate your comments and always share guest reviews with our entire team. We do have rooms with a microwave and fridge, so be sure to ask for one when you make your next reservation! More 

Rayleigh, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

This hotel offers a free shuttle service to the nearby Pentagon City Mall, from where transport links to Washington are close by. They also have an arrangement with the Comfort Inn hotel to use their restaurant.

Review collected in partnership with Best Western

Helpful?
Thank Mike B
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

It's great to hear that you found our complimentary shuttle service to be a convenient way to access the Washington DC area via Metro. We appreciate your review. More 

Scotch Plains, New Jersey
2 reviews
Reviewed 2 weeks ago

5 Stars to Max Zelatem Front Office Manager. My Wife and I are senior citizens with limited mobility, we checked in late after an all drive and Max personally got our luggage in to our room. He called next day to make sure we were ok and asked if we need any other assistance.

Helpful?
Thank Alice L
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review! I am pleased to hear that your received exceptional customer service from Max! We strive to provide a customized service experience for all of our guests. We look forward to your next visit! More 

Leicester, United Kingdom
Level Contributor
128 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 weeks ago

We used the hotel as our base when visiting Washington for 5 days. The room was fine and the breakfast was a good start to the day. Transport to and from Pentagon was good - when you have got used to how the system works. I was not overwhelmed by the customer service on the reception desk. The standard was... More 

Helpful?
Thank Mr-Poisson
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your comments. I appreciate hearing from our guests and will reference your review at our next meeting. I hope you will consider staying with us again. More 

Level Contributor
65 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago via mobile

The hotel is good if you don't want to expend too much money with a hotel. We could say it is ok, not so good nor so bad. The neighborhood is not the best, there is a cemetery beside. Parking lot is free. No fridge at the room.

Helpful?
Thank Vanessamariappr .
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for taking the time to write a review of your recent stay. We appreciate your staying with us! Please ask for a room with a refrigerator when you make future reservations! More 

Boston, United States
2 reviews
Reviewed 2 weeks ago

Its a good choice for a hotel. The staff was courteous and professional. The rooms were clean and service was great. Free airport shuttle to Regan International and Dulles and close vicinity within a reasonable distance. I'll definitely stay there again.

Review collected in partnership with Best Western

Helpful?
Thank ifeanyio934
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. Our complimentary shuttle to Reagan Washington Airport and the Pentagon City Metro station is just one way that we try to anticipate the needs of our guests. I am glad that you found the shuttle to be convenient. More 

Jacksonville, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Stayed here while the MCM was in town. Their shuttle service wasn't able to keep up with the number of people they needed to transport. They also partner with the motel next door for this service. Bath tub was not very clean, other than that nice stay here. The beds were clean.

Review collected in partnership with Best Western

Helpful?
Thank Z7200VYshanec
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. As you can imagine, the Marine Corps Marathon weekend is a busy one for our shuttles. We had three shuttles running all day, but perhaps next year we should consider adding another. We hope to see you next year! More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Breakfast
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Best Western Pentagon-Reagan Airport is a newly renovated, full-service Arlington, Virginia hotel featuring spacious rooms and suites, a business center, Full Hot American breakfast daily, shuttle service to Ronald Reagan Airport and to Pentagon City Metro Station between 6:00 AM to 10:00 PM everyday- just minutes from Washington, DC and the Pentagon. ... more   less 

Additional Information about BEST WESTERN Pentagon Hotel - Reagan Airport

Address: 2480 South Glebe Road, Arlington, VA 22206-2576
Region: United States > Virginia > Arlington
Price Range: RM400 - RM6,157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pentagon Hotel - Reagan Airport 2.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Best Western Pentagon Hotel Arlington
Best Western Hotel Pentagon
Arlington Best Western
Best Western Arlington
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pentagon Hotel - Reagan Airport staff and other travellers.
9 questions
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Cedar Rapids, Iowa
4 months ago
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over a year ago
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Questions? Get answers from BEST WESTERN Pentagon Hotel - Reagan Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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