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Best Western Pentagon Hotel - Reagan Airport

1,139 reviews
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Traveller (129)
Room & Suite (44)
Pool & Beach (5)
Overview
  • Excellent20%
  • Very good32%
  • Average24%
  • Poor13%
  • Terrible11%
Travellers talk about
“room was clean”(71 reviews)
“metro station”(68 reviews)
“reagan airport”(51 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Best Western Pentagon Hotel - Reagan Airport
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,139)Write a Review
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Show reviews that mention
All reviewsroom was cleanmetro stationreagan airportfree shuttlealways on timedc areaevery half houryogurtthe breakfast areahotel shuttlecomplimentary breakfastconvenient locationarlington cemeterypentagonkeurigmallvirginia
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11 - 15 of 1,060 reviews
Reviewed 2 December 2017

Rooms need renovation. Smell ok. Slept through breakfast. Staff was nice. But the hotel needs some major renovation. Beds were okay. Heater took a while to warm the room. Chain lock on door was broken.

Review collected in partnership with Best Western
1  Thank sherryl260
Reviewed 17 November 2017

I made a reservation with booking.com for this hotel 3 weeks before check in date. On the morning of check in date the General Manager Michael said he cannot honor the booking.com reservation and asking me to pay $81 for one night stay other wise...More

1  Thank 895adilm
Response from Robert W, General Manager at Best Western Pentagon Hotel - Reagan AirportResponded 19 November 2017

Good morning: I hope that your day is going well thus far. My name is Robert Whaley, and I am the general manager here at the Best Western Pentagon Hotel here in Arlington, VA. Please let me first thank you for taking the time to...More

Reviewed 16 November 2017

Best Western, Pentagon. Great comfort and hospitality. SAFE area. Affordable. Central location with easy access to monuments, parking available outside your room. Quick cab service. Large guest rooms with TV, microwave, fridge. Evening restaurant close by.

Review collected in partnership with Best Western
Thank U1649LBjaniceh
Reviewed 16 November 2017

This is not a first class experience but for the Price it was outstanding. The staff were excellent. The room was adequate and everything worked. It was clean. The full breakfast was better than some other bigger brand name hotels. There is a shuttle every...More

Review collected in partnership with Best Western
Thank X4367EFamys
Reviewed 12 November 2017

This was a very convenient location for us. The hotel offered a free hot breakfast and a shuttle to and from the Metro station, both of which we utilized. The shuttle helped immensely because we are not good at navigating in cities we are not...More

Review collected in partnership with Best Western
Thank SusanMcK_44
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Meeting Rooms
Business Centre with Internet Access
Airport Transportation
Multilingual Staff
Self-Serve Laundry
Breakfast included
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$81 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (129)
Room & Suite (44)
Pool & Beach (5)
Dining (4)
Hotel & Grounds (110)
Bathroom (19)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Ydnim888
11 July 2017|
AnswerShow all 6 answers
Response from Michael W | Property representative |
yes
0
Votes
LightningB99
29 March 2017|
AnswerShow all 3 answers
Response from Tad S | Property representative |
Our courtesy shuttle service makes regular trips to and from the Pentagon City Metro station. Our service to and from Reagan Airport is "on call", so please call the hotel once you have collected any checked bags and we will... More
0
Votes
LightningB99
29 March 2017|
AnswerShow all 3 answers
Response from Dave E |
The breakfast is free daily. The options we had over Presidents' Day weekend (2/19 - 2/22/2017) were scrambled eggs, meats (rotating between sausage and bacon), juices, coffees, yougurts, cereals, breads and a waffle maker... More
1
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Room Tips
"Higher level rooms are quieter"
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"Bestwestern bad management"
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"ask for room near the hotel next door to be closer to the nearest walking distance full restaurant and bar..."
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"only has two floors, so if you can't do the stairs, request a ground floor room"
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