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DoubleTree by Hilton - Washington DC - Crystal City

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2,651 Reviews from our TripAdvisor Community

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Showing 2,564: English reviews
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Charlotte
Reviewed yesterday NEWvia mobile

As a diamond member of Hilton I travel every few days and always stay at Hilton brand. Today the line for checking was over 15 people long and there were only 2 staff on duty. Tonight in the bar in the lobby the service was terrible and the place was not even busy. Would I stay here again? A definite...

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Helpful?
Thank Louise40
Norwood, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

We recently spent one night at this double tree and had an amazing stay. We were placed on the Hilton honors floor in room 1015 close to the elevator and vending area. The room was huge! It was very quiet and very clean. We had a great view of the city. The beds were extremely comfortable and the pillows were...

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Helpful?
Thank Jeannine R
About Hotel's Favourite Review
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing such a detailed review. It is always rewarding to us when someone refers to their stay as amazing. We are fortunate to be located in an area that allows our guests to enjoy fantastic views of Washington DC. Our view rooms are our most popular room type. The bell staff will be proud to read your...

New Jersey
Reviewed yesterday NEW

One could surmise this property caters to large groups and so has a bustling quality to it. It has two towers (sometimes confusing) and self-parking is $30/nite while Valet is $34.00. Rooms were above average, room service good but pricey. Our room rate was $229/night which I considered on the high side. It was a Jr Suite and there was...

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Helpful?
Thank TonyK300
Des Moines, Iowa
Reviewed 2 days ago NEWvia mobile

Water stains on the ceiling, way too much furniture in the room, pixelation on the TV, and Internet is in and out, I'm glad my company pays for this because I would not! What ever my company is paying for the overnight is obviously too much!

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Thank GalenDesMoines
Reviewed 2 days ago NEWvia mobile

Stayed here a few weeks ago for an education conference. Really enjoyed my stay, but the highlight of the hotel is their Lobby Bar and the staff there. The main worker, Alami, was awesome for us, constantly making providing us with whatever we needed and when business was slow, he was sure to introduce himself and make conversation. By the...

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Helpful?
Thank Eddie H
Laredo, Texas
Reviewed 2 days ago NEW

Very clean rooms upon arrival and all staff were polite and very helpful. I have stayed at other brands, but was impressed by the rapid check in even though there was a long line. The complimentary cookies made our day after having a long flight.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Elizabe A
Auburndale, Florida
Reviewed 3 days ago NEW

We stayed as a family to go tour D.C. And see all the museums, the room could have been cleaner and with cleaner towels. Slightly noisy due to the location so close to the airport, but convienently located a few blocks away from the Metro. The food is very pricey for a family and the parking is not included. The...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tprince31
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. I am so sorry that we let you down with room cleanliness. The Director of Housekeeping will be disappointed to know this and share your comments with the team to remind them how important it is to exceed each guests' expectations. It is very rare that anyone mentions airport noise. As we are located...

Huntsville, Alabama
Reviewed 6 days ago NEW

The hotel is awesome have stayed here a few times over the years. Met my husband at the Skydome 27 years ago came back to bury him in Arlington National Cemetery. Had a bittersweet memory going back to the Skydome

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lyndaa979
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review and for that really heartwarming email you sent to me regarding the kindness of the staff. We are so fortunate to welcome guests coming for a variety of special reasons, but the reason you came was especially special. I am so sorry for the passing of your husband, but glad we could help you...

Indianapolis, Indiana
Reviewed 1 week ago

Very nice and helpful staff. Close to the metro and to Pentagon city mall. The hotel is across from a whole foods which has a hot breakfast and lunch bar. The hotel will shuttle you to and from National Airport.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank cmcclelland2017
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. I am glad that you found the staff to ne nice and engaging. We are fortunate to be in a location with many dining and shopping options so close by. Many guests take advantage of our complimentary shuttle to Reagan National Airport and the Metro. Thank you again for your review and for staying...

Lexington, South Carolina
Reviewed 1 week ago

I am a Diamond Hilton Member and travel for business every week. This is an OK hotel that has seen better days. The Good: Location is short taxi from National Mall, Easy access to Metro, Close to Reagan National, friendly breakfast staff. The Bad: Digital Key is not so great, Rooms were clean but tired, Staff was OK. I used...

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Helpful?
Thank andy185084
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. I am glad you enjoyed our location and found the breakfast staff to be friendly. I am sorry you did not enjoy digital key and would love to learn why not. Digital key has been so well received as our Hilton Honors members love checking in on the app and using their phone as...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 

Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Dr, Arlington, VA 22202-2891
Region: United States > Virginia > Arlington
Price Range: RM649 - RM1,838 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
Number of rooms: 631
Reservation Options:
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Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City
Hotel Style:
#21 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
#28 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton - Washington DC - Crystal City staff and other travellers.
32 questions
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Columbus, Ohio
9 months ago
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1 month ago
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over a year ago

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Questions? Get answers from DoubleTree by Hilton - Washington DC - Crystal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wi-if is free if you enroll in the Hilton Honors Club. Self-parking fee is $30 nightly. There is 12-hour metered parking on the street.”
 of 5 bubbles churchmusiclover, 19 Mar 2017 | Read review
“Try to get a city view if possible”
 of 5 bubbles Babsan01, 6 Mar 2017 | Read review
“The 4th-floor rooms are quieter rooms but they are ONLY FOR HILTON HONORS MEMBERS.”
 of 5 bubbles 323ethanl, 27 Feb 2017 | Read review
“Pay the little extra for a city view King Suite, worth every penny.”
 of 5 bubbles footballfrk, 24 Feb 2017 | Read review
“Dont book, because the staff doesnt give a damn about you!”
 of 5 bubbles L3886DNannh, 21 Feb 2017 | Read review
5 of 5