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DoubleTree by Hilton - Washington DC - Crystal City

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DoubleTree by Hilton - Washington DC - Crystal City
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2,608 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton - Washington DC - Crystal City
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Showing 2,522: English reviews
Cleveland
Reviewed 1 week ago

I had a really great time at the hotel while conducting business. The staff provided me the best customer service ever, especially Jennifer and Leo! They all are very professional, and my room was cleaned very nicely each day.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank joycemH4122RH
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. It is nice to read that you had a nice time with us! Jennifer and Leo will be proud to read your comment and we will be sure to thank them for their efforts. I know the housekeeping team will be thrilled to read that you commented on the cleanliness of your room. Thank you...

Denver, United States
Reviewed 1 week ago

The entire staff were very responsive to my needs. I have a broken bone in my foot and everyone went out of their way to make sure I have a comfortable stay. Whenever I needed anything, they were there to help. The room I stayed in had every convenience I needed given my limited mobility.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank susanbT2278BE
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing a review. It is rewarding to read that the team worked so hard to make sure you were comfortable while with us. Thank you again for your review and we hope your foot heals soon! As always, I invite anyone reading my responses to contact me anytime. I appreciate your time - Dori Familiant General Manager...

Reviewed 2 weeks ago

I choose your location for my Honeymoon. I was married 02/03/2017 and from my experience with the hotel staff is a disgrace. Upon checking in Leo was fabulous, awesome, funny and caring!!!!!!! However, we checked into a beautiful room the view was great, after checking into my room with my husband we decided to have alone time. While being romantic...

Review collected in partnership with DoubleTree by Hilton
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Thank TyAirra G
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for taking the time to write such a detailed review. Congratulations on your marriage! I appreciate you mentioning the warm welcome provided by Leo upon check in. I am truly sorry for your experience the response. Typically, any staff member will not go to an occupied room unless we are requested by the guest or for the daily...

Reviewed 2 weeks ago

The hotel is nice and clean, staff is polite, the breakfast is good but overpriced. Pool is clean but not heated very well. It was too cold for us to get in so the kids were disappointed. Nearby restaurants will deliver food but the room doesn't have much space for eating.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank dianal400
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. I appreciate your comment on the cleanliness of the hotel and the friendliness of the staff. While we do have the pleasure of welcoming many business travelers, we actually welcome more families through out the year. However, I am sorry you left feeling this is not a family hotel. The pool is typically heated...

Colville, Washington
Reviewed 2 weeks ago

The hotel staff are always helpful and friendly. Ms. Li Lu at the front desk and others have gone out of their way to assist me many times. They recognize you upon arrival and make a point of greeting you. Mohammad is very kind to me and helps me with my luggage and getting me to the airport on time....

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Helpful?
Thank jcressey2017
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. It is very much appreciated that you recognized some team members by name so we can thank them for their efforts. Li and the desk team want to make a positive difference with each guest they interact with. I know they will be proud to read that they did so with you. Mo works...

Westlake, United States
Reviewed 2 weeks ago

A convienient location to everything I needed to accomplish. Food in the Breakfast Cafe, and on the rooftop rotating glass domed eatery, was superb. I will certainly plan my many and fast approaching DC business trips to include this Doubletree, to patronize.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kimberly I
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. I am glad you found our location to be convenient and enjoyed dining in the Café as well as the Skydome so much. We are honored to be your hotel choice in the DC area and will work extremely hard to make sure we stay at the top of the list. Thank you again...

Colonial Heights, Virginia
Reviewed 2 weeks ago

I have visited many Hilton properties and this one is right at the top. Stay there frequently for business; however, many groups stay there for trip to DC. Stay is exceptional. Although an older property they stay ahead of the curve with renovations. Never has any problem. Stay is exceptional.

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Helpful?
Thank MJColmn
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. We appreciate your kudos and will hard to remain at the top of your Hilton list. Please know that we do not take your business for granted. Our Property Operations team will be thrilled to read your comment as they really put a lot of effort into making sure our guests have a comfortable...

Reviewed 2 weeks ago via mobile

I had a 6am flight the following day and instead of waking up super early and deign to Reagan International, I opted to stay here. I've previously stayed here and had dinner at the rotating dining room with very positive results so I decided to stay here again. There's some construction going on by the hotel but I have found...

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Helpful?
Thank Davidsundds
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. We appreciate your choice to return! The neighboring building is under construction, but thankfully, this has had minimal impact on our guests. Digital key is a huge hit with our guests as this allows them to check in without ever going to the desk and their phone becomes their key. It is nice to...

Abilene, Texas
Reviewed 2 weeks ago

I realize that rates can vary considerably at a hotel, but I was able to get an excellent rate for the "Park and Stay" package. The cost was quite a bit less than if I had just used the AAA rate and paid separately for parking.

Review collected in partnership with DoubleTree by Hilton
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Thank CAP1960
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. You took advantage of a great deal. The Park and Stay package is a popular one due to the savings it offers. Thank you again for your review and for staying with us. We hope to welcome you back again soon. As always, I invite anyone reading my responses to contact me anytime. I appreciate...

Cheyenne, Wyoming
Reviewed 2 weeks ago via mobile

I love this hotel. It had a great restaurant and bar and has its own gift shop that makes it convenient for getting gifts for the family. This place have great sky views of the Washington DC area and you can see some placesleep right from the Windows at a distance.

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Thank jumaner
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. It is nice to read that you had such a fantastic experience. We are fortunate to be in a location that enables our guests to enjoy stunning views from many guest rooms, function rooms, and the Skydome restaurant. Thank you again for your review and for staying with us. We hope to welcome you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 

Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Drive, Arlington, VA 22202-2891
Region: United States > Virginia > Arlington
Price Range: RM570 - RM1,733 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
Number of rooms: 631
Reservation Options:
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Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City
Hotel Style:
#21 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
#28 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton - Washington DC - Crystal City staff and other travellers.
32 questions
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Columbus, Ohio
7 months ago
Jacksonville, Florida
Easton, Maryland
11 days ago
Arlington, Virginia
11 months ago

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Questions? Get answers from DoubleTree by Hilton - Washington DC - Crystal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with a view of Washington Monument and Capitol ..”
  • Rainbow from hotel window
  • Washington Monument and Capitol from hotel window
 of 5 bubbles BikiranR, 16 Feb 2017 | Read review
“Room near elevator so I would not walk far older than average bear! Front desk personnel pleasantly granted request.”
 of 5 bubbles jemay40, 13 Feb 2017 | Read review
“Call ahead and order what you might need such as a microwave or assistance”
 of 5 bubbles jcressey2017, 6 Feb 2017 | Read review
“Revolving lounge on top of hotel provides views of DC that are amazing. Excellent views and a modern lounge.”
 of 5 bubbles MJColmn, 4 Feb 2017 | Read review
“5th floor or higher and ask for views of the monuments”
 of 5 bubbles 422murrays, 19 Jan 2017 | Read review
5 of 5