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Embassy Suites by Hilton Crystal City - National Airport

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Embassy Suites by Hilton Crystal City - National Airport
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1,491 Reviews from our TripAdvisor Community

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Showing 1,470: English reviews
Miramar Beach, Florida
Reviewed 3 days ago NEW

I booked two rooms here for our family over Thanksgiving. We stayed for four nights and were very happy with the rooms, service and complimentary breakfast. Hotel is very convenient to the metro and Washington DC.

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Helpful?
Thank Donald C
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for sharing your review. I am glad we could help make the holidays special for you by offering a positive stay to you and your family. We are lucky to be located so close to Washington DC and be able to welcome many people that come to the area to enjoy all the District has to offer. Thank...

San Antonio
Reviewed 5 days ago NEW

The rooms with 2 double beds are advertised as 'handicap accessible'. My son is in a wheel chair and we require that all facilities be accessible for him. The door to the bathroom was not wide enough for his standard size manual wheel chair. We had to be switched to a room with King bed and get a roll away...

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Helpful?
1Thank James M
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for taking the time to write a detailed review. My apologies for the challenges you had with our ADA suite. While our suites do meet ADA requirements, we will certainly relook at this. I am so happy that the breakfast was to your liking and I know the team will be thrilled to know it ranks at the...

Carlisle, Pennsylvania
Reviewed 1 week ago

I routinely stay at this hotel when visiting DC. It has all the amenities you would expect at an Embassy Suites: beautiful atrium, friendly and helpful staff, cook to order breakfasts, and a nice happy hour to relax after walking the national mall. Parking is underground, secure and convenient. The hotel is only a few blocks from both the Pentagon...

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Helpful?
1Thank Arthur P
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for sharing your review. The staff really enjoys welcoming back familiar faces and we appreciate your choice to return. We do not take your decision for granted and will continue to work hard so we can exceed your expectations. We are fortunate to be so close to the Pentagon, Metro, shopping, dining, and Washington DC. Thank you again...

Woodstock, United States
Reviewed 1 week ago

Was very pleased with our stay. The hotel is so convenient whether you want to walk or take advantage of the shuttles....close to Metro, Mall, etc. The accommodations and breakfast are wonderful and work great for our family of 5!

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Helpful?
1Thank Z1040YCryanl
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for your review. We are pleased that you left pleased! We have many guests that stay with us while exploring Washington DC since we are fortunate to be so convenient. The amenities of the Embassy Suites brand; the suite, complimentary breakfast, and complimentary evening reception, do make for a great value for a family like yours. Thank you...

Rochester,NY
Reviewed 1 week ago

Spent the weekend with the family and we had an average stay. Location is convenient, walking distance to the Pentagon Malls and Metro Stations. The hotel itself looks modern, breakfast was great, and having drinks on the house in the evening is a nice plus even with the bird flying around inside. Food options for the evening reception were essentially...

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Helpful?
Thank Champcar
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for writing a review. We strive to be better than average and I am sorry that we were not for you. I am glad you enjoyed the complimentary breakfast and evening reception. Yes, from time to time we have a bird fly in the atrium. The snacks during the evening reception are meant to be lite snacks. We...

Charlotte, North Carolina
Reviewed 1 week ago

The Embassy Suites in Crystal City is a full-service hotel, located in the Crystal City section of Arlington, Virginia. It's usually frequented by families with LOTS of children because, let's admit it, it is a great bargain. We have stayed at this property before and I didn't expect the hotel to be full because of the holiday, but it was....

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Helpful?
Thank Mamanem2
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for writing a detailed review. We do offer a great value to families due to the complimentary services and spacious suites. This past holiday weekend was quite busy due to fantastic weather and people enjoying the long weekend. I appreciate your suggestion for a room upgrade. We have shared this with our ownership. It is disappointing to read...

Atlanta, GA, USA
Reviewed 1 week ago

The staff here was excellent. Front desk, restaurant, shuttle drivers, housekeeping - all get top marks. Room was comfortable. Good quality bath and bed linens. Lots of noise in the halls, elevators, and lobby from unruly neighbors with unsupervised small children. Breakfast buffet was a little chaotic because of crowds and middle school style cafeteria atmosphere. Had two other meals...

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Helpful?
1Thank hwcii
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for sharing your experience. Your comment on the staff is very much appreciated. The team works hard to offer this impression to all of our guests. I am sorry you were disturbed by noisy neighbors. Breakfast can get quite crowded with families and groups. It is nice to read you enjoyed other meals with us at Tap Twelve....

Caribou, Maine
Reviewed 1 week ago

When I visit DC, I like to stay in the Crystal City area due to accommodations being more reasonable for the price paid. One selling point was a full breakfast was included in the price. This included made-to-order omelets, bacon, sausage, biscuits and gravy, fresh fruit, oatmeal, grits, French toast, pancakes, juice, and coffee/tea. It is a buffet setting. It...

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Helpful?
1Thank Bob_Adventure_2000
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for posting a review. You are correct that it is of better value to stay in Crystal City than in Washington DC and you made it even more of a great value by staying at an Embassy Suites, due to the complimentary breakfast. Great tip on the breakfast being less crowded during the early hours. I am glad...

Flemington, New Jersey
Reviewed 1 week ago

Usually stay at the Marriott when in Arlington but decided to try another property. So sorry we did. Very noisy, uncomfortable and dark rooms. The pull out couch amounts to little more than a bunch of springs covered by a mouse pad. The front desk was polite and friendly; housekeeping and engineering was attentive but that didn't make up for...

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Helpful?
1Thank NJGal2014
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for writing a review. I am so sorry that you were unhappy with your suite condition and left disappointed. While your experience is much different than the large majority of our guests, I do feel bad we could not make it right for you. Thank you again for your review and for staying with us. We hope one...

Hoolehua, United States
Reviewed 1 week ago

Our family of eight went to Washington D.C. for the first time. We had three suites at the Embassy Suites by Hilton in Crystal City. Convenient free shuttle service to and from the airport, metro station and shopping mall. It was excellent service from the time we checked in and out. We checked in early and was accommodated with two...

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Helpful?
1Thank roxannt213
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for your review. It is nice to read that the service exceeded your expectations and we could offer you an early check in. The complimentary full breakfast and evening reception is a great value for all of our guests, but especially for a family of eight. A comparable breakfast would have cost over $120 easily at another property...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
All-Suite Atrium hotel, located in the Crystal City area of Arlington, VA and one mile from the Ronald Reagan Washington National Airport (DCA) and two miles from the heart of Washington D.C. Complimentary shuttle service is provided to DCA and the Pentagon City Mall metro stop and The Pentagon and the Fashion Centre at Pentagon City Shopping Mall are both within walking distance. Just minutes to Washington DC. All of our guests can enjoy complimentary full breakfast buffet and the evening reception. This offers a fantastic value to our guests as these amenities would add approximately $30++ per person at other area hotels. ... more   less 

Additional Information about Embassy Suites by Hilton Crystal City - National Airport

Address: 1300 Jefferson Davis Hwy, Arlington, VA 22202-3242
Region: United States > Virginia > Arlington
Price Range: RM453 - RM1,596 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Crystal City - National Airport 3.5*
Number of rooms: 267
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Hotels.com, Priceline, Travelocity, Odigeo and HotelsforEveryone so you can book your Embassy Suites by Hilton Crystal City - National Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Arlington
Arlington Embassy Suites
Hotel Style:
#11 Green Hotel in Arlington
#12 Family Hotel in Arlington
#12 Business Hotel in Arlington
#15 Romantic Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Crystal City - National Airport staff and other travellers.
24 questions
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Questions? Get answers from Embassy Suites by Hilton Crystal City - National Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book another hotel.”
 of 5 bubbles NJGal2014, 26 Nov 2016 | Read review
“All rooms seem to be good.”
  • Gift for Gold members
  • Comfy beds
  • Interior atrium area
  • A little frost in freezer
  • Carpet had minor issues
  • Gift for Gold members
  • Carpet had minor issues
  • Entrance into room
 of 5 bubbles 393scottj, 16 Nov 2016 | Read review
“all of the rooms seem to be good”
 of 5 bubbles 19cammyg, 14 Nov 2016 | Read review
“We were on the 8th floor and the next morning I did hear car traffic and slight noise of planes (near Ronald Reagan Airport so not unusual)”
 of 5 bubbles 477debram, 28 Oct 2016 | Read review
“If you don't like traffic noise then request a room facing away from Jefferson Davis Highway.”
 of 5 bubbles 941susans, 23 Oct 2016 | Read review
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