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Holiday Inn National Airport / Crystal City

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Traveller (124)
Room & Suite (74)
Dining (18)
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Overview
  • Excellent23%
  • Very good41%
  • Average25%
  • Poor7%
  • Terrible4%
Travellers talk about
“national airport”(52 reviews)
“crystal city”(82 reviews)
“front desk”(101 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
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Additional information
Offers from Holiday Inn National Airport / Crystal City
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (593)
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All reviewsnational airportcrystal cityfront deskpark and flyshuttle servicefree shuttlepleasant staydc areaan early flightbed was comfortablemetro stopthe entire stafffree breakfastfitness centerbusiness centerfew blocksparking
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171 - 175 of 563 reviews
Reviewed 23 November 2015 via mobile

We stayed here because we had an early flight from Reagan. It's about a 1 minute drive to the airport. Parking was easy in their garage. Parking is $16 a night. Room was good, bed and pillows were comfy, but bathroom was dingy--dirty floor (the...More

1  Thank Shari B
Reviewed 30 October 2015 via mobile

I checked in here late last night and was "upgraded" to a great room. However, my room was located directly next door to the gym where someone was working out throwing down weights at 11pm at night. I called downstairs and asked to be switched...More

2  Thank 1manWOLFpack_12
Response from HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal CityResponded 4 November 2015

Dear Guest, Thank you for your business and taking the time to bring this to our attention. We are sorry to see that we let you as well as ourselves down by not providing better service to you. Please accept our sincerest apologies for the...More

Reviewed 21 October 2015

Good hotel although a little older. We stayed here on a family trip to DC. The rooms were smallish but nice. The location is great- close to national and there is a shuttle to Pentagon City to catch the Metro or for shopping. Some of...More

Thank Alicia M
Reviewed 14 October 2015

The Holiday Inn is close to the airport, has good prices, a free shuttle to the airport, but because of the loud air conditioner in the room, sleep is almost impossible. Spend $10 more and stay at a hotel where you can sleep.More

1  Thank Diane2218
Response from HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal CityResponded 15 October 2015

Dear Diane2218, Thank you for sharing your feedback on your recent stay with us. I sincerely apologize for the concerns you experienced with the air conditioning unit in you room, and for any inconvenience this caused you. We do perform regular maintenance on these units,...More

Reviewed 13 October 2015

The good first. Close to airport, pillows, and shuttle. The not so good. AC, Hot water. There is nothing particularly wrong with this hotel as much as IHG in general. Thinking I would change things up I have been using IHG properties. I came to...More

1  Thank 44BRADN
Response from HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal CityResponded 15 October 2015

Dear Valued Guest, Thank you for your recent visit to our hotel and your feedback. Our proximity to Reagan Airport and to The Washington National Mall is what makes our hotel very attractive, however, I can see, based on your observations that our property needs...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room Service
Conference Facilities
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Details
Price range
US$82 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Arlington
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$82 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Arlington
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (124)
Room & Suite (74)
Dining (18)
Business Centre & Event Rooms (5)
Questions & Answers
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Robin C
22 May 2018|
AnswerShow all 3 answers
Response from glendasoltis | Reviewed this property |
Kindly check the website, there is a virtual agent who will pop up that you can chat and will provide answer to your query as to the schedule, it is complimentary for the airport transfer. I was able to use their airport... More
1
Vote
Linda B
23 December 2017|
AnswerShow all 2 answers
Response from HelenMaddix | Reviewed this property |
Their website shows that today (23 Dec. 2017 at 10 AM EST) the fee is $24 per night.
0
Votes
Alexis N
7 December 2017|
AnswerShow all 5 answers
Response from HelenMaddix | Reviewed this property |
they told us early flights (like 4:30 AM) were no problem.
2
Votes
Room Tips
"Stay at another hotel"
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"Choose another hotel."
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"the room next to the icemaker is very noisy"
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"King size beds are very nice here"
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