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Hyatt Regency Crystal City at Reagan National Airport

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Hyatt Regency Crystal City at Reagan National Airport
Hyatt Regency Crystal City at Reagan National Airport
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1,737 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Crystal City at Reagan National Airport
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Showing 1,688: English reviews
San Francisco, United States
Reviewed 25 April 2016

This was a nice place to stay while there for business. A couple issues with the internet access and room were handled quickly and professionally. Typical high priced vending machine beverages but $3 water is not acceptable. Seems they are discouraging guests from purchasing to validate their removal. (Just my thoughts there).

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Harry D
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We appreciate your feedback and will look in to the vending machine pricing to ensure it is beneficial for our guests.

Peoria, Arizona
Reviewed 25 April 2016

This was our groups first stay at the Crystal City Hyatt and I was totally impressed. Everything about this hotel was first class. The rooms are beautiful, the restaurants are terrific and the shuttle service to the airport made getting to and fro a breeze. Check-in and out was a breeze and the staff were incredibly kind and helpful. The...

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Helpful?
Thank Trudy S
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your kind words Trudy! We appreciate your business with us and are glad we could provide the meeting space and banquets that fit your group needs. We hope to welcome you back again for a future stay.

Jupiter
Reviewed 25 April 2016

Lovely, well maintained hotel conveniently located in Crystal City. I would love to give it an "Excellent" rating as the service WAS OUTSTANDING from check-in to the shuttle to the bar and restaurant. At check-in I was informed that they were out of Kings so they offered me a room with 2 doubles AND free breakfast buffet for each night...

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Helpful?
Thank Lisa J
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We are happy to hear you enjoyed your stay. We understand the bathroom may not be set up to your liking and continue to look for ways to make our amenities work for each and every guest. We hope to welcome you back in the future.

Milwaukee, United States
Reviewed 25 April 2016

Would not recommend as my choice for a hotel. Service to the airport took over 40 minutes for the shuttle. When manager was approached who was talking to a seemingly girlfriend and asked for a ride, he said to wait until he was finished. Then, never showed up with a car. Told the bell hop to tell us he didn't...

Review collected in partnership with Hyatt Hotels
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Thank Sharon C
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for writing your review. We apologize for the issues you experienced during your stay with us. We will look in to the issue you had while waiting for the shuttle to ensure this is prevented in the future. This was not a positive portrayal of our customer service and we appreciate you bringing it to our attention.

Reviewed 25 April 2016

Review collected in partnership with Hyatt Hotels
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Thank erichM8080RU
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Boston, United States
Reviewed 25 April 2016

The area is fantastic, manicured and clean neighborhood. Good for people visiting for a conference and close to the airport. The room itself was not comfortable. There is only a sink, so it is difficult to put toiletries such as toothbrush and make-up anywhere. There was no place to put a blow-drier besides the sink, which can be dangerous. The...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Sara V
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response and your feedback on the room. We will continue to look for ways to improve these issues to prevent you and other guests from experiencing them in the future. We appreciate your business with us.

Sugar Land, Texas
Reviewed 25 April 2016

Stay in Crystal City for business, but this is a very convenient area to stay! Sabrina in the Lobbibar makes a great martini and is so pleasant and personable. They shuttle makes it easy to get back and forth to the Metro and Airport. Lots of great places to dine nearby. Very comfortable beds and very quiet property.

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Helpful?
Thank J J
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We are happy to hear you enjoyed your stay and we appreciate your feedback. We agree, Sabrina does make a mean martini! We hope to see you again in the future.

Brandon, Mississippi
Reviewed 24 April 2016 via mobile

I have been bumped or had canceled flights before, as I live in an area that primarily uses American Airlines at its airport. So it's going to happen.. I've never got comped such I nice room. The room was large, clean, super quiet, and had everything I needed. The large king was super comfortable and the precise wake-up call was...

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Thank Misplacedfloridian
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review! We are sorry to hear your flight was cancelled but are glad it gave you the opportunity to stay with us for a night. We hope to welcome you back in the future under better circumstances!

Seattle, Washington
Reviewed 23 April 2016

Pretty straight-ahead Hyatt hotel with the external elevators etc. I asked for a quiet room higher up and they put me in a room on the top floor at the end of the hall. The room was very comfortable. I agree on the bathroom fan coming on automatically, which is annoying but that is a small comment overall. Good location...

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Helpful?
Thank mcarney15
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We appreciate your review and are glad you enjoyed the high floor and quiet hallway. We are conveniently located by Reagan National as well as many shops and restaurants. We look forward to your next stay with us.

Kihei, Hawaii
Reviewed 23 April 2016

I have high expectations for any Hyatt location, and this location definitely lives up to my expectations. Its proximity to the airport and Metro make it convenient, and the hotel's airport and Metro shuttles make it easy to enjoy both of those conveniences. The breakfast was very nice and priced as you would probably expect. The rooms were clean and...

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Helpful?
Thank msca7882
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We are glad to hear you enjoyed the location and the breakfast. We will look in to the sheet issue you experienced to try and prevent this in the future. Thank you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cinnabar
Cinnabar
Cuisines: American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Relax in the heart of it all at Hyatt Regency Crystal City. Our hotel is perfectly positioned for easy access to Virginia and the entire DC-metro area. Enjoy a complimentary shuttle to the airport and easy access to Metro transportation. Within minutes, you can be exploring the nation’s best monuments and museums, taking in a show at the Kennedy Center, enjoying a Washington Nationals game or even touring the White House! Prefer to stay local? Arlington, Virginia has plenty of attractions, including luxury shopping and dining in Clarendon, the historic Arlington Cemetery or hiking in nearby Great Falls Park. Within our spectacularly updated Crystal City hotel, you’ll discover the services and amenities only Hyatt can provide – award-winning dining and inviting spacious guestrooms with luxury amenities like Hyatt Grand BedTM, and iHome stereos with iPod® docking stations. Enjoy the perfect combination of luxury and convenience at the Hyatt Regency Crystal City hotel. ... more   less 

Additional Information about Hyatt Regency Crystal City at Reagan National Airport

Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: RM602 - RM1,944 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Crystal City at Reagan National Airport 3.5*
Number of rooms: 686
Reservation Options:
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Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington
Hotel Style:
#7 Green Hotel in Arlington
#9 Family Hotel in Arlington
#16 Business Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Crystal City at Reagan National Airport staff and other travellers.
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Questions? Get answers from Hyatt Regency Crystal City at Reagan National Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Go to a competitor close by.”
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“16th floor or higher”
 of 5 bubbles cags2017, 8 Mar 2017 | Read review
“The deluxe king room is very nice and the view is great!”
 of 5 bubbles atl173, 18 Feb 2017 | Read review
“$10 upgrade to suite with seating and skyline views on the 17th floor - great. Very low water pressure but the shower was okay.”
  • My room - my untidy room!
  • From the huge picture window from the 17th floor
 of 5 bubbles 176BobC176, 12 Feb 2017 | Read review
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