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Hyatt Regency Crystal City at Reagan National Airport

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Hyatt Regency Crystal City at Reagan National Airport
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1,621 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Crystal City at Reagan National Airport
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Showing 1,577: English reviews
Bowie, United States
Reviewed 4 January 2016

When I first drove up to the hotel I was greeted with a warm smile. I was informed that it is only valet parking for $32. I had to find a parking garage to park in I was lucky that a parking garage was adjacent to the hotel. The Employees were very pleasant. The only problem I had is that...

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Helpful?
Thank Rita R
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We are happy to hear you found the alternative parking we can offer directly next to the hotel. We do only offer valet but it does have in and out privileges. We hope to welcome you back again in the future.

Brandywine, United States
Reviewed 3 January 2016

The location is great as far as accessing downtown DC, National airport, and shopping in Arlington, VA. There are also a lot of places near the hotel where you can shop, dine, and hang out in Crystal City.

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Helpful?
Thank Tesfaye S
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

We appreciate the five stars and are happy you enjoyed our location close to DC and in an area full of restaurants and shops. We hope to see you again in the future.

Miami, Florida
Reviewed 3 January 2016 via mobile

We stay 2 nights, the Lobby is beautiful and all the employees are awesome and very helpful... But we call for room service both days and was close, they don't have to many restaurants at walking distance so we have to order delivery. Overall the hotel is nice, the bathroom is a little small... And the best part is pet...

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Helpful?
Thank Naida N
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We apologize for the inconvenience of not having room service available during your stay but we were offering grab and go options from our Lobbibar throughout this time. We are glad you appreciate our pet friendly option and hope to see you again!

Reviewed 2 January 2016

I stayed overnight for a NYE celebration hosted at the hotel. I reserved 4 rooms as I was joined by another couple and 7 kids. The staff was wonderful and very accommodating. Valet parking was a bit of an issue due to the number of people checking in/out. We had breakfast at Cinnabar restaurant there in the hotel. It was...

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Helpful?
Thank Jacqueline C
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We are happy to hear you enjoyed your stay with us and your New Year celebration!

Texas
Reviewed 29 December 2015

Very nice hotel. The lobby is very nice but I thought the room was a little small. All staff was courteous to us. We ate breakfast at the restaurant their at hotel. They had a lot a options and it all tasted great. We walked to some of the other restaurants that are within walking distance of the hotel. There...

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Helpful?
Thank Angela B
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review.We are glad you enjoyed your stay and the area. Our shuttle does run to the metro and airport as well. We appreciate your business and hope to see you again in the future.

Grapevine, Texas
Reviewed 26 December 2015

This hotel is extremely nice... on the outside. The lobby and bar are extremely posh. I enjoyed just walking around those areas. They also have an souvenir shop inside the hotel which I enjoyed, but the rooms weren't amazing. The beds weren't that comfortable and the rooms were just like any budget motel you would visit. Overall, I do give...

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Helpful?
Thank Lauren J
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We are glad you enjoyed many aspects of your stay. We are in the process of replacing all of our mattresses so hope this will help with the comfort issue you experienced. We look forward to welcoming you back.

Reviewed 23 December 2015

Small bathroom, full size beds, no fridge, no microwave, rooms are over $100 a night. Where is the luxury hyatt is known for. You can get everything that is not offered here at the holiday inn across the street and at a cheaper rate.

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Helpful?
Thank Kalise D
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We do offer refrigerators and microwaves upon request. We apologize you did not find the room to be worth the price you pay but do hope you will consider staying with us again in the future to give us another opportunity to impress.

Bowie, United States
Reviewed 23 December 2015

I was attending a large event and decided to get a room at the last minute. Everyone in the hotel was courteous and responded to all my needs and requests promptly. From the lobby to the rooms, everything was clean and well appointed. My only concern was that the restaurant was unexpectedly closed so we were forced to eat at...

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Helpful?
Thank Deana H
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We apologize for any inconvenience you experienced with the restaurant options but do offer our full restaurant menu in our Lobbibar if the Cinnabar is closed. We appreciate your recommendation of us and hope to see you again.

Maryland, United States
Reviewed 23 December 2015

The hotel is convenient, the staff is friendly and the rooms are awesome and CLEAN. It's in a great location close to a lot of shops and restaurants - and not to far from DC if you wanted to go sight seeing.

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Helpful?
Thank Shavonne F
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We are located a short metro or drive from DC but also have many great shops and restaurants close to the hotel. We are happy to hear you enjoyed your stay and look forward to seeing you again for a future visit.

Washington, United States
Reviewed 22 December 2015

The room was clean and comfortable! Great location! Staff exercised awesome customer service. Was there for an event that turned out great. Friendly staff. Bed linens were clean. Internet was fast. Collected a few points thanks to the concierge at check in.

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Helpful?
Thank Torrie O
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We are glad you enjoyed the location and our staff. We appreciate your business and hope to welcome you back again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cinnabar
Cinnabar
Cuisines: American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Relax in the heart of it all at Hyatt Regency Crystal City. Our hotel is perfectly positioned for easy access to Virginia and the entire DC-metro area. Enjoy a complimentary shuttle to the airport and easy access to Metro transportation. Within minutes, you can be exploring the nation’s best monuments and museums, taking in a show at the Kennedy Center, enjoying a Washington Nationals game or even touring the White House! Prefer to stay local? Arlington, Virginia has plenty of attractions, including luxury shopping and dining in Clarendon, the historic Arlington Cemetery or hiking in nearby Great Falls Park. Within our spectacularly updated Crystal City hotel, you’ll discover the services and amenities only Hyatt can provide – award-winning dining and inviting spacious guestrooms with luxury amenities like Hyatt Grand BedTM, and iHome stereos with iPod® docking stations. Enjoy the perfect combination of luxury and convenience at the Hyatt Regency Crystal City hotel. ... more   less 

Additional Information about Hyatt Regency Crystal City at Reagan National Airport

Address: 2799 Jefferson Davis Hwy, Arlington, VA 22202-4002
Region: United States > Virginia > Arlington
Price Range: RM427 - RM2,080 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Crystal City at Reagan National Airport 3.5*
Number of rooms: 686
Reservation Options:
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Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington
Hotel Style:
#7 Green Hotel in Arlington
#9 Family Hotel in Arlington
#16 Business Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Crystal City at Reagan National Airport staff and other travellers.
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South Burlington, Vermont
Millville, New Jersey
San Juan, Puerto Rico
4 months ago

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Questions? Get answers from Hyatt Regency Crystal City at Reagan National Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Facing the airport / Potomac and possibly higher floors (we were on the 15th)”
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“I think the 30 on each floor such as 930, 830 has the balcony facing the potomac.”
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