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We stayed here for our international event and we were not disappointed at all: excellent service, customer-focused staff, nice foods (specially the breakfast), great event space, clean rooms with breathtaking view of the Washington monument and the city. Overall, this was a great stay and...More
Response from Christina D, Administrative Assistant at Key Bridge MarriottResponded 6 October 2017
Thank you for reviewing the Key Bridge Marriott on Trip Advisor, we truly appreciate it. I don't think I could have said it any better, we take pride in everything our Hosts do for our guests. We also take pride in our location....More
Room 124 was given to me and you can see the pictures... bathroom and room dirty, filthy and wear out... on the balcony see the pictures.. they had an storage with files of previous clients with personal private information you can see from inside the...More
Thank Ariel A
Response from Christina D, Administrative Assistant at Key Bridge MarriottResponded 5 October 2017
Dear Ariel A,
I am very sorry to hear that you did not have a good experience at the Key Bridge Marriott. Your feedback has been shared with Housekeeping, Front Office and the Executive team in order to make improvements for the future. The state...More
The staff is very friendly. I have a handicap room. There was something hanging from the ceiling--insect? The water retainer on the shower threshold was broken and one could get their foot caught in it. I reported it to the front desk. Twenty-four later the...More
Thank Patricia K
Response from Christina D, Administrative Assistant at Key Bridge MarriottResponded 3 October 2017
Dear Patricia K,
Thank you for reviewing the Key Bridge Marriott on Trip Advisor, I am sorry to hear that you did not have an exceptional stay with us. I have forwarded your feedback to our Front Office Manager so our hosts are aware that...More
Overall this place is ok. I checked in without issues on Tuesday. Wednesday morning I went to get front desk to voice concerns over the bathroom paint peeling and slow draining tub. I suffer with astma. I showed the front desk person the video of...More
Thank Debbie S
Response from Christina D, Admininstrative Assistant at Key Bridge MarriottResponded 2 October 2017
Dear Debbie S,
I want to personally apologize for your experience at the Key Bridge Marriott regarding the state of the room and the Front Office not fully taking care of you during your time here. If you can give me one more opportunity to...More
The location is lovely, the rooms however, are far from it - small, dark, musty and tired with barely functioning a/c and a postage stamp sized bathroom. The public areas are quite nice and the staff are very friendly and eager to please - the...More
1 Thank mizill
Response from Christina D, Administrative Assistant at Key Bridge MarriottResponded 30 September 2017
I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Your feedback will be shared...More
US$85 - US$339 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 Green Hotel in Arlington
Number of rooms
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Response from Sainabou C | Property representative |
Thank you for your question. unfortunately, we do not provide a shuttle to/from the airport. There are several other options; the metro can take you from the airport to Rosslyn which is a quick 5 minute walk to... More
Thank you for your question. unfortunately, we do not provide a shuttle to/from the airport. There are several other options; the metro can take you from the airport to Rosslyn which is a quick 5 minute walk to our hotel or you could get Super shuttle for approximately $16. I hope this helps.