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Key Bridge Marriott

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Traveller (192)
Room & Suite (107)
Dining (9)
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Overview
  • Excellent24%
  • Very good39%
  • Average26%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
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Reviews (538)
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25
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121
177
138
42
25
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All reviewsthe indoor outdoor poolthe concierge loungegeorgetown universityacross the bridgem streetgeorge townan older propertypotomac riverdc arearoslyn metrolocation is greatwhite housecorner rooman updatefew blocksparking feenational mall
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21 - 25 of 503 reviews
Reviewed 9 April 2018

This Marriott is quite close to George Town, just overlooking Potomac. Parking was expensive and has no elevator. Taking down luggage was a challenge. Our room facing the river & DC view had a balcony but it did not open. I had just lost my...More

1  Thank Rajesh S
Response from TeamMarriott, Manager at Key Bridge MarriottResponded 10 April 2018

Hello Rajesh S, Thank you for taking the time to tell us about your visit! We are happy your overall stay was good, but we want it to be perfect. We always want to exceed the expectations of our guests, and we genuinely apologize for...More

Reviewed 8 April 2018

While well positioned close to town overall this hotel was a disappointment. Rooms are tired and very basically equipped. No water in rooms, no way to make a cup of tea etc. Breakfast was ok but very limited - hardly any fruit or vegetables. Constantly...More

Thank windsurfm
Response from TeamMarriott, Manager at Key Bridge MarriottResponded 10 April 2018

Hello windsurfm, Thank you for the honest review and for choosing our hotel. We understand your comments regarding the state of our rooms, and they will be used to plan for future updates and for freshening up our facilities. We continue to receive high marks...More

Reviewed 6 April 2018 via mobile

This was disappointing Marriott experience. The hotel is a bit dated, which could have been ok. But the indoor pool is under construction indefinitely. We only learned of this on arrival. I cannot find the info on the website as the front desk assured me...More

Thank Becky J
Response from Christina D, Administrative Assistant at Key Bridge MarriottResponded 6 April 2018

Dear Becky J, Thank you for choosing to stay at the Key Bridge Marriott and providing your honest feedback on Trip Advisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As...More

Reviewed 5 April 2018

Stayed for a weekend to see the blossoms. The hotel is about a 2 1/2 mile walk from the basin, but very convenient for Georgetown and M Street area. The hotel is older and could do with updating, but the staff are friendly and that...More

Thank kirsty8888
Response from TeamMarriott, Administrative Assistant at Key Bridge MarriottResponded 6 April 2018

Dear Kirsty8888, Thank you for the honest review and for choosing our hotel. We understand your comments regarding the rooms and they will be used to plan for future updates and for freshening up our facilities. We continue to receive high marks for service and...More

Reviewed 5 April 2018 via mobile

The Hotel might be a little outdated, but what can you say this is Marriott’s first Hotel ever. It certainly has been updated since it opened back when.The location is perfect, walking distance to Georgetown, but best of all is the the staff. I have...More

Thank Globetrotter1955
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Sauna
Details
Price range
US$104 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Green Hotel in Arlington
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$104 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Green Hotel in Arlington
Room types
Suites, Non-Smoking Rooms
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Traveller (192)
Room & Suite (107)
Dining (9)
Pool & Beach (5)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Will J
1 September 2017|
AnswerShow all 11 answers
Response from KH869 | Reviewed this property |
Not if you're platinum
0
Votes
ChrisCJR
22 March 2017|
AnswerShow all 3 answers
Response from | Property representative |
Hello ChrisCJR, Yes, we do have a storage for luggage with no additional charge.
1
Vote
Bon49
5 October 2016|
AnswerShow all 10 answers
Response from Sainabou C | Property representative |
Dear Bon49, Thank you for your question. unfortunately, we do not provide a shuttle to/from the airport. There are several other options; the metro can take you from the airport to Rosslyn which is a quick 5 minute walk to... More
0
Votes
Room Tips
"Stay somewhere else."
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"Watch out for school groups - double check that you will not be in the same area. They sometimes take over..."
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"Facing River High Floor. Avoid Parking."
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"Get a room away from lifts and ice machines."
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