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The Westin Crystal City

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1,099 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Crystal City
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Showing 1,073: English reviews
Santa Fe, New Mexico
Reviewed 8 November 2014

Recently stayed at the Westin after all my usual Crystal/Pentagon City places were booked. Pleasantly surprised. The property and room were much better than other hotels in the area. Most importantly, the property is extremely convenient because the metro is only block away. Also, there are many restaurants close by. I'll definitely consider it on my next trip. The only...

2Thank 9Elfer
Boston, Massachusetts
Reviewed 8 November 2014

Newly renovated hotel, new décor, modern, clean and classy. Fresh white tea scent as soon as you walk in. Lydia at the concierge desk was extremely helpful and professional and make me feel truly welcome. After being delayed and arrive at the hotel later than expected a few nights ago, it was only one agent at the desk and the...

2Thank Chaseno1
Sarajevo, Bosnia and Herzegovina
Reviewed 7 November 2014

Being relatively regular visitor to decent number of D.C. hotels, I felt the need to recommend this hotel and its wonderful staff, especially Mr. Ranjit from the Reception Desk, as prime service offeror making hotel guests to feel this Hotel as home on its own. Mr. Ranjit, again completely exceeded my expectations and offers everything that you would expect in...

1Thank Ankica G
O'Fallon, Illinois, United States
Reviewed 7 November 2014

My first time traveling here and I got an immediate welcoming feel. Pedro and Arch met me at the taxi and were so nice. Then I saw Ranjit to get my room and he was just a pleasure. Gave me recommendation sheet with places to go, assisted me if I had any issues, and even called me when I got...

2Thank Cynthia S
Reviewed 6 November 2014

We landed at Reagan National, caught the hotel shuttle in less than 5 minutes and checked into a beautiful room in a short time. The hotel is completely redone & everything is ship shape. Staff was friendly & helpful-everyone we had contact with! We walked the National Mall until 11:30 am and got back to the hotel still needing dinner....

1Thank JeanBQ
Tampa, Florida
Reviewed 5 November 2014

This hotel completely exceeded my expectations. The hotel has been completed renovated to reflect everything that you would expect of a Westin (and then some). From the moment you arrive at the hotel, the staff is welcoming, courteous, helpful, and professional. The rooms clean, relatively spacious, and very comfortable. The bathroom was a typical Westin style bathroom except my room...

1Thank TheBird83
Dallas, Texas
Reviewed 4 November 2014

This hotel is newly renovated. The room is large with westin heavenly bed and a sofa. Very nice LED TV and multiple HD channels. The bathroom is very small though with only a walk in shower. The hotel is only 5 minutes away from DCA and it runs a free shuttle to the airport. I am a SPG Gold member,...

1Thank doublejade
Reviewed 4 November 2014 via mobile

I prepaid my hotel and MICHELLE told me they were supposed to take off $50 for incidentals and they took off $95.20 why such an odd number I have no clue especially since my rate for the night including tax was $104. So basically I was charged double. I asked the person I spoke with why and he admitted he...

2Thank Evaughn89
WestinCC, Manager at The Westin Crystal City, responded to this review

Thank you for taking the time to write a review. It is regrettable that your visit to our property did not meet your expectations. Please note that it is customary for hotels to place a hold on credit cards for incidentals, we are truly sorry that there was a miscommunication regarding the amount which would be placed on hold. Please...

Cleveland, Ohio
Reviewed 4 November 2014 via mobile

I stayed in room 1215, the view was very nice. The service was amazing! Location was close to the metro, that will get you to just about any where. Shopping was around the corner. I went for my b-day, room service sent up a chocolate b-day cake! I really enjoyed my stay. Thank you, Weston Crystal City!!!

Reviewed 3 November 2014

This is a completely updated Westin hotel right next to Reagan National Airport. The room was fantastic, very modern, cozy, and the Heavenly bed was a perfect place to rest after the flight. The staff were extremely courteous and respectful and addressed any need that we had. The hotel too was in a great location with many places to walk...

2Thank kidic

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  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Washington D.C., The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan Washington National Airport (DCA) is a mile away. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambiance of any of our 218 well-appointed guest rooms. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath. ... more   less 

Additional Information about The Westin Crystal City

Address: 1800 Jefferson Davis Hwy, Arlington, VA 22202-3506 (Formerly Sheraton Crystal City Hotel)
Region: United States > Virginia > Arlington
Price Range: RM369 - RM1,431 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Crystal City 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton Arlington
Arlington Sheraton
Hotel Style:
#3 Luxury Hotel in Arlington
#6 Green Hotel in Arlington
#10 Business Hotel in Arlington
#11 Romantic Hotel in Arlington
#15 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Crystal City staff and other travellers.
18 questions
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Questions? Get answers from The Westin Crystal City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better because there is a major highway near.”
 of 5 bubbles DennisM225, 29 Nov 2016 | Read review
“Rooms are higher floors preferred to dull traffic noise”
 of 5 bubbles 212claudineb, 22 Nov 2016 | Read review
“Ninth floor by the elevator. I would pass on that location but the only really noticeable night was election night truthfully.”
 of 5 bubbles 819maryannem, 15 Nov 2016 | Read review
“Ask for a high quiet room”
 of 5 bubbles Ronit2013, 24 Oct 2016 | Read review
“We had a seventh floor room, which was very quiet.”
 of 5 bubbles summrbrz, 24 Oct 2016 | Read review
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