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Sheraton Pentagon City Hotel

Expedia.comUS$180*
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GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Pentagon City Hotel
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1,227 Reviews from our TripAdvisor Community

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Showing 1,152: English reviews
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Stillwater, MN
Reviewed 2 days ago NEW

The staff ant the hotel and restaurant were all wonderful. We had especially excellent service from Kenyatta who checked us in at the front desk. He loved the buffet breakfast included in the room fee. The view was outstanding. The bed was very comfortable.

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Helpful?
Thank Robert009
Madison, Connecticut
Reviewed 3 days ago NEW

This hotel was very centrally located to where we needed to be and we are Starwoods guest members which is why we stayed here. We enjoyed the view from the club lounge and the staff were nice. The cons were out towels smelled very heavily of cigarettes, we asked for new towels repeatedly and never got them until the next...

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Helpful?
Thank irish0live
Dandridge, Tennessee
Reviewed 5 days ago NEWvia mobile

This was my first visit and stay in the Washington DC area and chose this hotel for the location. My room had an awesome view of the Pentagon and a short drive over to the White House. The room was dated and needed to be remodeled but everything was clean. Breaks at the restaurant was ok, nothing special, buffet about...

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Helpful?
Thank mcmillan865
Reviewed 1 week ago NEW

I stayed at this Sheraton on 4/21/17. Staff was really terrific, everyone welcoming. I would like to especially mention Rachel at the front desk. It felt like she was my own concierge! The room was great with an amazing view of DC. We used the convenient shuttle to get to the Metro. A few stops and we were in DC....

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Helpful?
Thank Beth G
Reviewed 1 week ago

We stayed here for 4 nights. The hotel staff is efficient and helpful. The rooms are clean and quiet. Breakfast is a nice buffet with a good assortment of food. The location is not very easy to find, but the hotel is near everything. An hourly shuttle takes you to the metro. Parking is extra. It is a good value...

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Helpful?
Thank Gale M
Reviewed 1 week ago via mobile

The rooms were clean. The drain in the shower, didn't drain tooo fast. At the end of a quick shower, you're standing ankle deep in water. Sorta gross! The staff were friendly and professional, the bar was nice with friendly bartenders. Ethiopian restaurant next door had good food ( first time for that type of food). I'd stay here with...

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Helpful?
Thank Chippper
Chicago
Reviewed 1 week ago

Sheraton Pentagon is across the Potomac and most of the sights are easily accessible by the Metro. There are some sights that are a stones throw from the hotel. The facilities were excellent everyone was kind and courteous plus there is a shuttle that will take you from the Metro to and from the hotel and the airport. However, there...

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Helpful?
Thank HannahCash
Reviewed 2 weeks ago

The hotel is beautiful and the location is great. However, the customer service is far from excellent- from the front desk to Starbucks Personally, none of the employees on either shift ,with the exception of one day-shift personnel, seemed happy to answer any minute questions I had. Their nonverbal was very consistent with their affects, blunted. Blunted affects and excellent...

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Helpful?
Thank M5633NCkimr
Management response:

Thank you for your most recent stay with us and for taking a minute to share your feedback. We are very happy to hear you enjoyed our beautiful property and great location. We want to ensure that every guest has a great experience with us and is shown how appreciated they are. Please be assured that we’ll be investigating your...

Amman, Jordan
Reviewed 3 weeks ago via mobile

I arrived at the hotel after a long flight late evening. The staff at the recieption didn't seem to know anything about my reservation type, and what is included and what is not. The room was in a basement floor on a building across the main hotel entrance, the elevators did not work, so l had to carry my babes...

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Helpful?
Thank Issam O
Management response:

Thank you for letting us know about your stay! We are sorry that we failed to meet your expectations and left you feeling disappointed. As your home away from home, we understand the importance of providing you with a comfortable and nicely decorated room. We will certainly relay your concerns about our hotel feeling a bit dated to our management...

Orlando, Florida
Reviewed 3 weeks ago

Our four days stays at this place was an amazing and unforgettable experience. We arrived around noon and the room was not ready and we waited till 3 pm coz the room was not ready. We patiently waited for the room to be ready. However, the outpouring kindness, friendliness, and generosity Rachel (Pilipino lady), Ali, and the other staff were...

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Helpful?
Thank cgguerrero54

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Enjoy familiar comforts and a warm welcome at the Sheraton National Hotel. With the Reagan National Airport, Metro Rail Station, downtown Washington D.C., and the Pentagon all just minutes away. ... more   less 

Additional Information about Sheraton Pentagon City Hotel

Address: 900 S Orme St, Arlington, VA 22204-4520 (Formerly Sheraton National Hotel)
Region: United States > Virginia > Arlington
Price Range: RM491 - RM1,426 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Pentagon City Hotel 3.5*
Number of rooms: 416
Reservation Options:
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Also Known As:
Sheraton Arlington
Arlington Sheraton
Hotel Style:
#8 Green Hotel in Arlington
#21 Romantic Hotel in Arlington
#29 Business Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Pentagon City Hotel staff and other travellers.
32 questions
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Bradenton, Florida
7 months ago
Raleigh, North Carolina
over a year ago
New Jersey

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Questions? Get answers from Sheraton Pentagon City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you are not below the gym”
HannahCash, 14 May 2017 | Read review
“corner suites are large and quieter”
cgguerrero54, 3 May 2017 | Read review
“Ask for a quiet room”
685sherrym, 21 Apr 2017 | Read review
“Stay away from the EAST bulding”
ayrinv, 12 Apr 2017 | Read review
“Even numbered rooms offer a DC city skyline view”
eh741, 25 Mar 2017 | Read review
5 of 5
Expedia.com
US$180* /night
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TripAdvisorUS$180
PricelineUS$180
Booking.comUS$180
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*Disclaimer
Prices are for 1 room, 2 adults
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