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I stayed here 4 different times and every time has been pleasant. Now I did encounter an issue one time with other guests smoking and they apologized for the inconvenience and refunded my stay. There was no hassle or back and forth on the issue....More
I have stayed here many times and it is a great place to just sleep in a clean bed and park your car while traveling. Don't expect frills such as snack food at the bar. I ordered a martini and they didn't have olives nor...More
We found Aloft to be a very practical hotel that meets all the requirements of a family or business traveler. The lobby is laid out in a very functional manner with contemporary decor. There is a gym and heated swimming pool area too! Our whole...More
***This review is based on an event held here that I attended! Not a review on staying overnight in a room at this hotel***
I have heard about Aloft brand hotels for years, but in my travels, haven't stayed at one. When the social group...More
Okay, first time trying a Alof brand hotel and probably will be my last. The customer service was basic, smooth check in, but the font desk did not make you feel welcome offering no hospitality. My first room, as soon as I walked in I...More
Response from Anthony P, Manager at Aloft Dulles Airport NorthResponded 3 weeks ago
Thank you for your feedback. I have shared this with our housekeeping team so that we can better serve our guests going forward.
Response from Anthony P | Property representative |
Yes, the shuttle is available 24/7. Please note, however, that we do not do runs unless there is a request. So, if you are arriving at Dulles Airport (IAD) and need the shuttle, you need to call the hotel front desk... More
Yes, the shuttle is available 24/7. Please note, however, that we do not do runs unless there is a request. So, if you are arriving at Dulles Airport (IAD) and need the shuttle, you need to call the hotel front desk @ 703-723-6969 to arrange for the shuttle to pick you up.