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We checked into the hotel a little apprehensive after reading the reviews. My son has Aspergers and can be a handful on long trips, so it is important that we stay at places able to accommodate.
We were actually celebrating our son's birthday and we...More
Our family trip over christmas was quite comfortable. No complaints. The bathroom is split into two sections, which works well for group sharing. The complimentary breakfast was better than expected. I would stay here again.
I am a Marriott Rewards member. And I stayed at this location last night (Saturday, December 9, 2017). And after reading all of the reviews. I was a litte apprehensive about staying here. I'm glad I DIDN'T trust everything I read! True enough it does...More
My family came to Ashburn to spend time with a AUnt who could not make it up for the holiday. She is in a physical therapy rehab. The all booked stays at the SPringhill. We were staying at another hotel close by. But when we...More
Response from Muhammad A, Manager at SpringHill Suites Ashburn Dulles NorthResponded 29 November 2017
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay....More
First off, my GPS told me to take a left turn, so I was in the wrong lane when I saw the Springhill sign indicating a right exit. I called the hotel for directions and turned around somewhere. Once I arrived, on a Sunday, close...More