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Comfort Inn

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74 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Federal Way, Washington
Level Contributor
397 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed 2 weeks ago

Hotel is undergoing major construction and should not be open. I was given a third floor room - there is full-on hallway and room construction happening on the third floor. The workers were all wearing masks because of the construction dust and paint fumes. This place is uninhabitable right now. Stay away from it! No elevator, no laundry room -... More 

Helpful?
Thank noworries2000
ABVISeatac, Manager at Comfort Inn, responded to this review

Dear nowrries2000, Thank you for your feedback - as you mentioned we are going through a through renovation to bring the Comfort Inn Auburn up to fully modern look and feel with all the amenities you would expect for you to enjoy. I am sorry that your stay had you feel like we did not anticipate the renovation and guest... More 

Level Contributor
6 reviews
6 hotel reviews
Reviewed 19 September 2016 via mobile

Not that this was the worst place to stay, but their way have holding/charging rooms is the problem. I reserved the room with my debit card, but when my husband checked in they used his debit card to purchase the room. They put a hold on both of cards which then made me unable to access $150 of my money... More 

Helpful?
Thank Trisha W
ABVISeatac, Manager at Comfort Inn, responded to this review

Dear Trisha W, Thank you for your feedback - we definitely only authorize one personal card at check in as normal for any incidentals etc. as you mentioned. I will look into this and see why we may have done it on 2 cards on accident and provide proper training where needed. I hope to see you again in the... More 

Travellers are raving about these Auburn hotels

Winchester, Virginia
Level Contributor
174 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 6 September 2016

Hotel off the Interstate system. Smooth check-in. Wi-Fi great on third floor. Indoor pool. Work out facility. Small breakfast area. Not that good. Quiet. Clean. Lobby area is in need of some upgrades. Room is fine, but a little dated! Plenty of parking. Within short driving distance of restaurants, walking distance to fast food restaurants.

Helpful?
1 Thank Michael D
ABVISeatac, Manager at Comfort Inn, responded to this review

Dear Michael D, Thank you for your feedback! We have great news as we have just started our full hotel renovation this week! We will be updating everything you mentioned and more including the entire lobby, breakfast area, all guest rooms and bath. We will be done early next year so we hope you come back to visit us! More 

Lynden, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 September 2016

The room fridge smelled like something had died in it. When I reported it to the front desk, the person said "oh yeah that's been written up." They didn't offer to replace it or move our room. The swimming pool was cold and the hot tub was mildy warm. The matresses were stained and nasty! We will never stay again!

Helpful?
Thank anw842016
ABVISeatac, Manager at Comfort Inn, responded to this review

Dear anw842016 Thank you for your feedback - we definitely do not want our guests to have an experience such as yours. We took the room into maintenance and updated the fridge as it was having issues as you mentioned. Good news we are starting our full hotel renovation in November and as part of that we will be replacing... More 

Allyn, Washington
Level Contributor
101 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 August 2016

My husband and I decided to take a trip to Auburn, WA to go to the race track. We decided to spend the night and the only place available that weekend was the Comfort Inn. The price was pretty expensive, but we figured it was the last time for a summer outing. I called and got the reservation and she... More 

Helpful?
Thank Val A
ABVISeatac, Manager at Comfort Inn, responded to this review

Dear ValA, Thank you for your feedback - we are new management taking over and we definitely have a plan in place to totally renovate the hotel starting in November 2016. We will have the hotel 100% new by early 2017 including all guest rooms, bath rooms, lobby and breakfast area. We hope you get a chance to see the... More 

Kennewick, Washington
1 review
Reviewed 6 August 2016

Checked in at 8:00 PM on a Sunday evening. A coworker and I were told the room rate was $99.00. It had been a long day so I signed without carefully looking over the slip. When checking out Tuesday morning I found that they had charged $159.00 for the second night. When I questioned the clerk she was rude, told... More 

Helpful?
Thank rhoadhogg
Hollywood, Florida
Level Contributor
80 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 17 July 2016

The reviews made this hotel sound better than it was. Although currently non-smoking, the old smoke still leaves a lasting impression. Bed and room were generally fine, and there was a fridge and microwave in the room. The bathroom was clean but basic. The single oddest problem was the lack of elevators in a three story hotel these days. HINT:... More 

Helpful?
Thank Truffled
Yakima, Washington
Level Contributor
96 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 12 July 2016

Check in was quick and easy. The room was OK. My wife said it had kind of an old smell to it so we opened the window and left it open the whole time. The place is definitely older and dated but I did not feel the room was dirty. My daughters enjoyed the pool and hot tub. It can... More 

Helpful?
Thank JFlyFish
Carrboro, North Carolina
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 July 2016 via mobile

Got assigned to a smoking room after signing a contract notifying me of a smoking fee. Smelled like smoke upon entering and requested another room.got one where AC did not work. ..somehow it felt intentional. A bad night's sleep and a minimal breakfast bar. Would not recommend someone to stay here.

Helpful?
Thank NewMediaMajor
Ellensburg, Washington
Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 15 June 2016

Used this for a business trip. Nothing special stood out except the front desk who helped me get clearance from my boss to stay here. I had not expected to have to stay over so didn't have company credentials to book in. She went above and beyond to help me solve the problem. Would return based on her work to... More 

Helpful?
Thank Nanameo6

25 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Comfort Inn

Address: One 16th Street Northeast, Auburn, WA 98002
Region: United States > Washington > Auburn
Price Range: RM339 - RM920 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 53
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Also Known As:
Comfort Inn Auburn
Auburn Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this hotel at all costs!”
 of 5 bubbles noworries2000, 16 Nov 2016 | Read review
“there are no good rooms”
 of 5 bubbles 507vala, 14 Aug 2016 | Read review
“First floor, or second floor only.”
 of 5 bubbles Truffled, 17 Jul 2016 | Read review
“Go to another motel. Many others in the area.”
 of 5 bubbles Ed258536, 7 Mar 2016 | Read review
“Avoid the hotel. The Guest house is a block away and significantly better for the same price.”
 of 5 bubbles Havnfun435, 5 Feb 2016 | Read review
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