Best Western Premier Maceio

Best Western Premier Maceio

Av. Dr. Antonio Gouveia, 925 Pajucara, Maceio, State of Alagoas 57030-170 Brazil
Traveller (3837)
Standard Family Room
Room & Suite (772)
Feijoada Cuisine
Dining (338)
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About

5.0
#2 of 95 hotels in Maceio
4.8 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Best Western welcomes you to the Premier life. At the Best Western Premier Maceio, our biggest priority is leaving a lasting impression, long after you check out. You'll notice our Premier's distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler's favor. Located in Maceio,AL the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Billiards
Kids stay free
Paid private parking on-site
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Books, DVDs, music for children
Children's television networks
Indoor play area for children
Kids club
Kids pool
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Solarium
Steam room
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun terrace
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Dining area
Housekeeping
Minibar
Cable / satellite TV
Extra long beds
Soundproof rooms
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Quiet
Green
Languages Spoken
English, Spanish, Portuguese
Hotel links
Special Offer:CLICK HERE TO BOOK OUR BEST RATES 

Location

Av. Dr. Antonio Gouveia, 925 Pajucara, Maceio, State of Alagoas 57030-170 Brazil
Name/address in local language
5,540Reviews206Q+A20Room tips
Traveller rating
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  • 22
  • 17
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Detailed Reviews
Ellie C wrote a review Jan 2024
Rhinebeck, New York, United States
Hotel's Favourite
5.0 of 5 bubbles
This is not a fancy hotel by U.S. standards. But you probably cannot do much better in Maceió. Some of the staff speak English, some don’t.
The pluses:
- The location is good - right across from the beach.
- The breakfast is well stocked with fresh fruit, hot food and baked goods
- The air conditioning in our room worked really well.
- The rooftop pool is delightful. The water is warm and the views of the beach are spectacular.
- The front desk was helpful in making a dinner reservation for us one night.
The negatives:
- The hallways were not air conditioned
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manoel Jucá, Sales at Best Western Premier Maceio
Responded 25 Jan 2024
Thank you for choosing the Best Western Premier Maceió. We are happy to know that you enjoyed your stay. We hope you return soon. Grateful, Manoel Jucá Sales manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wanderer28586534170 wrote a review Dec 2023
5.0 of 5 bubbles
Davi on reception was Incredible. He made the hotel a home away from home, we were feeling very overwhelmed and stressed and fatigued and he did everything within his power to organize day trips and organize language barrier issues that we were struggling with I just cannot write enough about him.
The room itself was spectacular we opted for an upgrade and David once again went above and beyond to give us his favorite room which then became our favorite room and it was honestly just a home away from home owl trip itself was difficult but staying at the best Western was so easy and made us feel so relaxed time is it immensely. The facilities were amazing and the food were amazing all of the staff or amazing the manager went above and beyond to meet and greet us when we done a very long winded day trip and return he even gave us water and food for our taxi drive. The beds were comfortable the view was spectacular never once felt unsafe and if I could wriggle Manos and go back there in a heartbeat I would.

I am no good with reviews or articulating feelings but it was a home away from home and Davi and the rest of the team have become like family for life and I will be in contact with them forever and anyone that wants to stay in Maceo should stay there
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Davi!!! The best! And the manager!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manoel Jucá, Sales at Best Western Premier Maceio
Responded 18 Dec 2023
Thank you for completing the survey regarding your recent stay at our property. You are very important to us and we value your opinions. Information about what you enjoyed about your stay and how we can improve will help us provide a superior experience for you and other guests in the future. We hope you return soon. Manoel Jucá Sales manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Southern Sky Adventures wrote a review Nov 2021
Cape Town, South Africa
5.0 of 5 bubbles
Exceptional experience of service at every level at this hotel. I am in the travel business and travel throughout the world. What impresses me most is exceptional service from the staff members. Accommodation and food can be exceptional but service takes my first priority.

From the time I phoned the hotel the day before arrival and spoke to Theles Santos at Reception to the time I checked in again with Theles to the staff in the dining room who were working very hard to the ladies cleaning the rooms, all the staff were most impressive, helpful and friendly. The manage of the hotel was also most helpful. I had a bit of a problem with my reservation (a problem I created, not the hotel). I was helped by Theles and the manager to correct the issue to my advantage.

As a foreigner and native English speaker I am respectful and understand no country I enter has an obligation to speak English to me. Yet this hotel was filled with fluent English speakers ready to assist in any way.

The evening guitar players were good, the breakfast buffet was big and tasty.

The location of the hotel is at the beach.

The rooms were clean and big. The beds comfortable. Good air conditioning.

I will give this hotel staff 6 stars for their commitment to service in what was a holiday weekend in Brazil so the hotel was 100% full.

Well done, Theles and staff.

As an added note I urge hotel guests to tip the maid service upon departure. They usually deserve that tip.
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Date of stay: November 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fabio Kazuo, Gerente geral at Best Western Premier Maceio
Responded 15 Nov 2021
Thank you very much for your feedback SouthernSkyAdv. We were very happy with all these important notes about our hotel, especially about the remember of our staff effort. We look forward to seeing you soon on your next visit to our city. Best Regards Fabio Kazuo
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Rogers222 wrote a review Mar 2023
United States
4.0 of 5 bubbles
This is probably the best hotel in Maceio. It's nothing special by most European or North American standards, but it's pretty good for a few days. The positives: it's 100m from the beach (with a lot of beach restaurants nearby), the breakfast buffet is good, the rooms are large, the staff is well trained, and the price is right.
The negatives: it's 45 minutes from the airport (take Uber and not the extortionate taxis!!), it's not at all luxurious, the wifi is weak, and outside guests are not welcome to join you for a drink at the roof pool.
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fabio Kazuo, General Manager at Best Western Premier Maceio
Responded 20 Mar 2023
Thank you for choosing Best Western Premier Maceió. You are very important to us and we value your opinions. Information about what you enjoyed about your stay and how we can improve will help us provide a superior experience for you and other guests in the future. We hope you will return soon. Grateful, Manoel Jucá Sales manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aaaml wrote a review Oct 2022
5.0 of 5 bubbles
What a great place with great hospitality! Everything was superb, starting from the reservations department and then the staff at the reception. I was traveling with my child and all staff did everything possible to make our stay so memorable. The weather was horrible, we both got sick and I am so glad I was staying at this hotel. I would like to say a big thank you to Thallys and Telles at the reception, as they were always so kind and responsive to accommodate every request I made, to answer any question I had. Thank you! Besides amazing staff, this place has great facilities, super comfortable bed, great breakfast, perfect location etc. If you are looking for a hassle free vacation, I totally recommend this place. And I hope I can go back there soon. If and when I go back to Maceio, I will stay here again without a doubt.
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Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: I think any rooms is very comfortable
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fabio Kazuo, Gerente geral at Best Western Premier Maceio
Responded 25 Oct 2022
Thank you very much for your review. We are very pleased with the recognition of our staff members. We are already looking forward to your soon return. Best Regards Fabio Kazuo
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marconisan wrote a review Feb 2023
Salvador, BA
5.0 of 5 bubbles
Excellent place to stay, clean, excellent location, great front view. I have stayed in this hotel many times before, and I noticed that they improve their services year after year. The rate is kind of high, but it's worth it.
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Review collected in partnership with Best Western
Date of stay: February 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fabio Kazuo, Gerente geral at Best Western Premier Maceio
Responded 1 Mar 2023
Thank you for choosing Best Western Premier Maceió. We are happy that you enjoyed your stay. We look forward to welcoming you on your next visit to Maceió. Yours sincerely, Manoel Jucá Sales manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Liège F wrote a review Jan 2022
Caxias Do Sul, RS
+1
5.0 of 5 bubbles
We were very welcomed at this hotel, easy and fast checkin/checkout, excellent service of all staff. Very comfortable bedroom. Excellent location as well. Delicious breakfast and room service. COVID recommendations were all observed. We had a very pleasant week at this hotel in Maceió.
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fabio Kazuo, Gerente geral at Best Western Premier Maceio
Responded 4 Jan 2022
Thank you very much for your feedback. We are all very pleased with your positive experience with us. We already look forward to your brief return in the near future. Best Regards Fabio Kazuo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
erykacxs wrote a review Jan 2024
Westminster, Maryland
4.0 of 5 bubbles
Very good hotel.
Excellent staff and service.
This alone justify coming in here.
I didn't like the pool area. Very tiny. Expected more and there isn't a hot tub.
Big shout out to Alexandre at the restaurant downstairs during the evenings. Best server I ever seen. Ate at the hotel every evening he was working mostly bc of him.
Hotel faces the beach.
But, big BUT and not hotels fault, beach in Pajucara is nasty.
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Date of stay: January 2024Trip type: Travelled with friends
Room Tip: Beach is nasty. Go to French beach
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manoel Jucá, Sales at Best Western Premier Maceio
Responded 11 Jan 2024
Thank you for choosing the Best Western Premier Maceió. Your satisfaction is important to us and we will use the feedback you submit to make improvements to provide a better guest experience in the future. We hope you will stay with us again so that we have the opportunity to offer you a superior experience. Thanks, Manoel Jucá Sales manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tim B wrote a review Nov 2023
Houston, Texas
5.0 of 5 bubbles
Great hotel to stay in. wonderful location and exceptional experience. Food was great, the service was very good and beach is right across the street. No problems getting around and plenty to do in the local area.
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Review collected in partnership with Best Western
Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manoel Jucá, Sales at Best Western Premier Maceio
Responded 4 Nov 2023
You are very important to us and we value your opinions. Information about what you enjoyed about your stay and how we can improve will help us provide a superior experience for you and other guests in the future. We hope you return soon. Manoel Jucá Gerente de Vendas
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vitor18 wrote a review Mar 2014
Lyon, France
1.0 of 5 bubbles
When you enter the lobby, you're bound to think, "This is going to be a Wonderful hotel." When you get to the room, however, you learn that the devil is in the details, and this hotel overlooks the details. Our first room was not dirty - it was filthy. Mold growing on the walls, slippery floor, stains everywhere. The second room was just dirty, but since the whole city was sold out, we had no choice but to stay where we were. The room service is terrible and the pool very very small! And the worst thing is that there's a fishery in front of the hotel, and the terrible smell invades the completely hotel.
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Date of stay: January 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CarlsonRezidor, Online Customer Support at Best Western Premier Maceio
Responded 13 Mar 2014
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Radisson standards. To discuss your stay further, please contact Corporate Customer Care.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ligia M asked a question Jan 2024
Curitiba, PR44 contributions61 helpful votes
Olá! A praia na frente do hotel é boa para banho e passar o dia?
emanuel p asked a question Oct 2023
Qual o valor ?
Monica1963_13 asked a question Nov 2022
Bahia Blanca, Argentina43 contributions41 helpful votes
Tienen servicio de playa? Reposeras etc?
Answer from FabioKazuo
Maceio, AL43 contributions4 helpful votes
Prezada Sra. Deborawen. Com certeza vai encontrar muitas opções de agencias especializadas neste tipo de pacotes aqui em nosso destino, a que temos maior proximidade é a Jaraguá Turismo, que inclusive tem um posto de atendimento dentro do hotel. O telefone de contato deles é 82 3337-2780. Atenciosamente. Fabio Kazuo Gerente Geral
Kleber Marques asked a question May 2024
Ribeirao Preto, SP81 contributions30 helpful votes
Olá,quero saber se o frigobar é liberado?
erykacxs wrote a tip Jan 2024
Westminster, Maryland67 contributions15 helpful votes
4.0 of 5 bubbles
"Beach is nasty. Go to French beach"
Read full review
Wanderer28586534170 wrote a tip Dec 2023
2 contributions
5.0 of 5 bubbles
"Davi!!! The best! And the manager!!! "
Read full review
aaaml wrote a tip Oct 2022
10 contributions
5.0 of 5 bubbles
"I think any rooms is very comfortable"
Read full review
Neworleansli wrote a tip Jun 2019
New Orleans18 contributions6 helpful votes
5.0 of 5 bubbles
"Rooms are quiet, clena nice view"
Read full review
Bernard M wrote a tip Oct 2018
Rio de Janeiro, RJ111 contributions36 helpful votes
5.0 of 5 bubbles
"Higher floors offer better view to the beach"
Read full review
Not the right property for you?
There are more places to choose from in the Maceio area.
PRICE RANGE
RM 391 - RM 523 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Radisson Hotel Maceio
LOCATION
BrazilState of AlagoasMaceio
NUMBER OF ROOMS
195
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BEST WESTERN PREMIER MACEIO: UPDATED 2024 Hotel Reviews, Price Comparison and 4,228 Photos (AL, Brazil) - Tripadvisor

Frequently Asked Questions about Best Western Premier Maceio
Which popular attractions are close to Best Western Premier Maceio?
Nearby attractions include Praia de Pajucara (0.3 km), Feira de Artesanato da Pajucara (0.5 km), and Centro Cultural Arte Pajuçara (0.2 km).
What are some of the property amenities at Best Western Premier Maceio?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Best Western Premier Maceio?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Premier Maceio?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Best Western Premier Maceio?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Best Western Premier Maceio?
Conveniently located restaurants include 759 Parrilla, Imperador Dos Camarões, and Restaurante Cais Do Porto.
Are there opportunities to exercise at Best Western Premier Maceio?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Best Western Premier Maceio offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Premier Maceio?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Best Western Premier Maceio?
Many travellers enjoy visiting Praça Os Dezoito De Copacabana. (1.3 km).
Does Best Western Premier Maceio have any great views?
Yes, guests often enjoy the ocean view available here.
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