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Amazon Jungle Palace

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Traveller (223)
Room & Suite (59)
Dining (33)
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Overview
  • Excellent60%
  • Very good29%
  • Average6%
  • Poor3%
  • Terrible2%
21 Jan 2017
“Beware of unexpected cancellations”
18 Dec 2016
“Be Aware of Over Charge!!!”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (182)
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1 - 5 of 23 reviews
Reviewed 22 January 2017

In November 2016 I made a booking with Booking.com for 3 nights around Easter 2017 at the Amazon Jungle Palace. I duly received a congratulatory message confirming my reservation. 6 weeks later my reservation was suddenly cancelled without any kind of explanation or compensation. Moral...More

1  Thank João C
Reviewed 18 December 2016

I have been charged one extra night that we never stayed without authorization and they never refund it to me after months of communication! We stayed 2 nights in the summer during our trip to Amazon. The staying experience was neutral. The room was clean...More

1  Thank Yang L
Reviewed 30 September 2016

Just spent 3 nights at this gorgeous floating palace in Amazon jungle.We were upgraded to a suite as it was our 40th wedding anniversary.Thank you so much Bello for your generosity in offering this to us as it enhanced our stay with you enormously! Food...More

Thank Denise S
Response from Bello S, Gerente at Amazon Jungle PalaceResponded 22 October 2016

Dear Client, Firstly we would like to thank you for choosing the Hotel Amazon Jungle Palace when visiting the Amazon rainforest in Brazil! We are honored and happy with your feedback, for us it is a reason of a great satisfaction because we are delegated...More

Reviewed 29 September 2016

We were given a room with a queen bed but we were given a single and a double. After some back and forth with the staff, they upgraded us to a suite with a king size bed. It was all downhill from there. I was...More

Thank vagabond05
Response from Bello S, Gerente at Amazon Jungle PalaceResponded 8 October 2016

Thank you for your valuable feedback regarding your stay with us. Our number one priority is the comfort and happiness of our guests and we strive to continue to improve our services. Upon your arrival at the hotel we offered you a courtesy upgrade to...More

Reviewed 4 July 2016

Hi....the most friendly and complete package , from great meals, great staff team, and lot of options...from Piranha´s-Pirarucu´s fishing, lunch at Caboclo´s house inside the forest, visit the Native people of Rain forest etc.More

Thank ALBERTO V
Response from Bello S, Gerente at Amazon Jungle PalaceResponded 17 July 2016

Dear Client, Firstly we would like to thank you for choosing the Hotel Amazon Jungle Palace when visiting the Amazon rainforest in Brazil! We are honored and happy with your feedback, for us it is a reason of a great satisfaction because we are delegated...More

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Breakfast included
Room Service
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Free Parking
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Hot Tub
Restaurant
Bar/Lounge
Indoor pool
Outdoor pool
Details
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Room types
Suites, Family Rooms
Details
Hotel class
Room types
Suites, Family Rooms
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Traveller (223)
Room & Suite (59)
Dining (33)
Pool & Beach (33)
Family and Play Areas (6)
Business Centre & Event Rooms (5)
Questions & Answers
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Melai_Psychic_Dragon
31 October 2017|
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Response from Melai_Psychic_Dragon |
It is for school.
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jamac-ny
25 September 2015|
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Response from Grace C | Property representative |
Dear customer, thank you for choosing Amazon Jungle Palace! We inform the floating lodge is located 15 km from Manaus airport – located at Rain forest. we have daily motorboat departure at 15h and return at 13h. In any other... More
0
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Room Tips
"Can't go wrong"
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"Rooms at the front and top level on the left of the rear hotel are the best for views"
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"It is worth every penny to upgrade to the suite if you have the choice."
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"Jacuzzi Rooms are Fantastic"
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