We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This was a good hotel located next to a large mall. The location provided you with many shopping and eating options although crossing the main road to the mall is high risk activity given that there are no traffic lights and lots of traffic. The...More
Response from ggeral, Guest Relations Manager at Quality Hotel ManausResponded 4 weeks ago
Thank you for choosing us and for reporting your experience with us. Knowing that our hotel meets your expectations and has become a beloved place is cause for great joy for us and inspires us every day to offer the best. I will...More
This hotel is comfortable and clean. Getting the AC right was a challenge but got it sorted. The bed was a little hard but ok. The hotel is an easy 5 min walk from the mall. The food was very good for both breakfast and...More
Response from ggeral, Front Office Manager at Quality Hotel ManausResponded 5 February 2018
Thank you very much for evaluate the hotel in the guest survey at TripAdvisor. Your opinion and comments are very important for us. Apologies for any disorder that has happened. We apreciate your comment about our service.
Will be a pleasure to receive...More
We stayed here for several nights. Overall it was a good stay. Had some issues with the room ac and lights but the staff made it right and quickly. The morning breakfast was better than most. It’s a quick walk to the mall and local...More
Response from ggeral, Front Office Manager at Quality Hotel ManausResponded 19 January 2018
Thank you very much for evaluate the hotel in the guest survey at TripAdvisro. Your opinion and comments are very important for us. We apreciate your comment about our service.
Will be a pleasure to receive you again.
I stayed here for one night before beginning my Amazon tour with amazongero tours. We arrived late from São Paulo and checked in to room 1802. We had requested a high floor and quiet room in the reservation and when I checked in I was...More
Thank A TripAdvisor Member
Response from ggeral, Guest Relations Manager at Quality Hotel ManausResponded 26 December 2017
Thank you for your time for evaluating our hotel.
Your comments are very important so we can keep improving our services. We are really sorry about the problems you faced . We have taken the appropriate steps to this issue.
Normally one doesn't think of a hotel to go for lunch or dinner. It just happened that we opted for Quality for our lunch , after having enjoyed more or less all other restaurants in town. And still enjoying.
And so it was that that...More
Thank Peter T
Response from ggeral, Guest Relations Manager at Quality Hotel ManausResponded 12 October 2017
Dear Mr Peter,
Thank you for sharing your experience and for setting such high standards for our hotel. Positives coments like your is such an honor for us and most of all, it let us know that we are going in the right direction.