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Hotel Mercure Manaus

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#6 of 44 Hotels in Manaus
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Mercure Manaus
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575 Reviews from our TripAdvisor Community

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Showing 56: English reviews
Boa Vista, RR
Reviewed 5 August 2015

When we arrived at the hotel (my mom and I) they provided a room as I booked with two beds, but one of them was broken. This problem was solved some time later changing us to a suite because they couldn`t fix the problem and there were not other rooms with two beds. The first floor where we were accomodate...

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Helpful?
Thank FabricioOno
MERCURE M, Manager at Hotel Mercure Manaus, responded to this review

Dear Fabrício, Thank you very much for your feedback, your satisfaction is really important for us. we appreciate your information, and inform you that the hotel has undergone a recent renovation. We'd like to invite you to another experience at Mercure Manaus. Best regards Christian Costa General Manager mercure.com

Itajuba, MG
Reviewed 7 June 2015 via mobile

The hotel is not new but it is clean and personnel is very professional. Nice room with a lot of space. Perfect to have a rest when temperature climbs. Good breakfast. Only the fitness room which is a bit old fashion.

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Helpful?
1Thank lord_riton
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear client Thank you very much for your feedback, your satisfaction is really important for us. We'd like to invite you to another experience at Mercure Manaus. Best regards Christian Costa General Manager mercure.com

Sao Paulo, SP
Reviewed 30 May 2015

Lausy check-in and check-out. Unfortunately the mercure in Brazil does not have a central data-basis requiring us to repeat information in each Mercure unit. To worsen the situation, usually check-in and check-out attendants are slow and do not understand it is uncomforatble for business people to stay waiting for long time.

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Helpful?
1Thank Paulo T
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Paulo, Thank you very much for your feedback, your satisfaction is really important for us. we appreciate your information, and inform you that the hotel has undergone a recent renovation. We'd like to invite you to another experience at Mercure Manaus. Best regards Christian Costa General Manager mercure.com

Buenos Aires
Reviewed 26 May 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank nrbgm
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Mill, The Netherlands
Reviewed 12 May 2015

This is a typical Mercure/Novotel hotel as you are used to in Europe. The room was modern, large, clean, and perfectly layer out for also doing some business. Outstanding! The location of the hotel is central to the business part of the city. The check in was one of the worst I ever experienced in my life. The guy was...

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Helpful?
1Thank HelmutS2000
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Mr.Helmut, Thank you for taking the time to tell us about your experience at the Mercure Manaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Reviewed 5 May 2015

The hotel its pretty good, they have good stuff and everything its clear. The swimpool its good, the gym its a little bit small and always have some problems. The sauna its ok. Also they have a restaurant, but its a little bit expensive, because close to the hotel has a shopping mall, with good food and reasonable prices. Overall,...

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Helpful?
Thank Marco Túlio M
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review
Google Translation

Prezado Cliente, Agradecemos imensamente seus apontamentos, eles fazem com que nossa equipe esteja cada vez mais empenhada em oferecer um...

Exeter, United Kingdom
Reviewed 29 April 2015

This is a standard nice hotel with clean bedding, good ensuite bathroom and helpful staff on reception. I found the air conditioning difficult to work and almost the entirety of one wall was windows which made it feel a bit exposed. There was also a microwave in a sort of kitchenette area of my room which I didn't use but...

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Helpful?
1Thank Lowy42
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review
Google Translation

Prezado Cliente, Agradecemos imensamente seus apontamentos, eles fazem com que nossa equipe esteja cada vez mais empenhada em oferecer um...

London, United Kingdom
Reviewed 26 March 2015 via mobile

Mercure Manaus is modern, well maintained and clean. It is only 20 mins from the airport and was easy to find. We stayed here only for a night but the experience was most pleasant. The room design is very interesting with a small little lounge area. Every room has a well equipped kitchenette (surprisingly this was not clear while booking...

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2Thank SnehaBeriwal
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear client Thank you very much for your feedback, your satisfaction is really important for us. We'd like to invite you to another experience at Mercure Manaus. Best regards Christian Costa General Manager mercure.com

Reviewed 14 February 2015

this is a nice hotel, full of renovated rooms. the rooms are good for a long stay, whit a little kitchen corner. the breakfast is also good and lots of options. and you can ask things to the people to make in the kitchen. the simmingpool is good for a refresh in the day/evening. and the lobby people are nice,...

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Helpful?
Thank Koen V
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear client Thank you very much for you feedback, your satisfaction is really important for us. We'd like to invite you to another experience at Mercure Manaus. Best regards Christian Costa General Manager mercure.com

Sorocaba, Brazil
Reviewed 6 February 2015

This is a standard hotel of Mercure chain, with every single service offered working as expected. The lobby team was very pleased to help me with problems with my reservation and I could fully enjoy my stay. The room was OK, although there is not hot water in the sink. The breakfast was really good, continental standard.

Review collected in partnership with Accorhotels.com
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1Thank LGazzi
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear client Thank you very much for you feedback, your satisfaction is really important for us. We'd like to invite you to another experience at Mercure Manaus. Best regards Christian Costa General Manager mercure.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 3 star MERCURE APT MANAUS has 126 apartments with living room, kitchen and suite. Located in the exclusive area of Manaus, it is about 15 minutes from the international airport, the city centre and the industrial district. The hotel offers a sauna, fitness centre and spa. ... more   less 

Additional Information about Hotel Mercure Manaus

Address: Avenida Mario Ypiranga 1000 | Adrianopolis, Manaus, State of Amazonas 69057-001, Brazil
Region: Brazil > State of Amazonas > Amazon River > Manaus
Price Range: RM252 - RM358 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Mercure Manaus 3.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hotel Mercure Manaus AM, Brazil
Hotel Style:
#4 Family Hotel in Manaus
#5 Business Hotel in Manaus
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Manaus staff and other travellers.
2 questions
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Questions? Get answers from Hotel Mercure Manaus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the side of the elevator might be quieter - as the other side has barking dogs!”
 of 5 bubbles LorraineP203, 14 Oct 2016 | Read review
“Top floors building are quieter.”
  • Adrianopolis neighborhood
  • Standard room
 of 5 bubbles SilvioT, 7 Feb 2016 | Read review
“Choose rooms on the back of the building since the front avenue is noise.”
 of 5 bubbles PauloT290, 30 May 2015 | Read review
“Not on the front side by the main street.”
 of 5 bubbles HelmutS2000, 12 May 2015 | Read review
“check if your room doesn't have large and loud air-con units in front of your window”
 of 5 bubbles marrek, 31 Aug 2014 | Read review
5 of 5